Close vs EngageBay Reviews & Pricing In 2025

Want to know if Close or EngageBay is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Close vs EngageBay Reviews

	Close	EngageBay
Trustpilot Rating	3.8	4.8
Number of Trustpilot Reviews	2	356
iPhone App Rating	4	2
Number of iPhone App Reviews	32	4
Android App Rating	No Rating	No Rating
Number of Android App Reviews	No Review	No Review

Sources

• https://www.trustpilot.com/review/close.com
• https://www.trustpilot.com/review/engagebay.com
• https://apps.apple.com/us/app/close-crm/id1668836284
• https://apps.apple.com/us/app/engagebay/id1497843957
• https://play.google.com/store/apps/details?id=com.close.mobile&hl=en_US&gl=US
• https://play.google.com/store/apps/details?id=com.engagebay.engagebay&hl=en_US&gl=US

Close vs EngageBay Pricing

	Close	EngageBay
Free Plan	No	Yes
Free Plan Limits	NA	250 contacts/15 users
Free Trial	Yes	No
Free Trial Length	14 day	NA
Cheapest Plan Name	Startup	Basic
Cheapest Plan Cost Per Month	$329	$64.99
Mid Priced Plan Name	Professional	Growth
Mid Priced Plan Cost Per Month	$329	$64.99
Top Plan Name	Enterprise	Pro
Top Plan Cost Per Month	$749	$119.99

Close vs EngageBay Features

Close Startup vs EngageBay Basic

Close Startup	EngageBay Basic
Store Leads, Contacts, and Opportunities 5 Workflows Email and calendar sync Zapier integration Power Dialer	500 Contacts Email Templates Web Pop-ups Landing Page Builder Lead Scoring SMS Marketing 3rd Party Integrations Social Suite Tag Manager

Close Professional vs EngageBay Growth

Close Professional	EngageBay Growth
Increased Leads, Contacts, Custom Fields, and Email Templates Multiple Pipelines 25 Workflows Custom Activities Email and calendar sync Zapier integration Power Dialer	5000 Contacts Marketing Automation Push Notifications Site Messages Broadcast A/B Testing Landing Page A/B Testing Custom Domain Call Records Service Automation Products Proposals

Close Enterprise vs EngageBay Pro

Close Enterprise	EngageBay Pro
Custom Objects (Beta) 100 Workflows Call Coaching Predictive Dialer Custom roles & visibility permissions Increased Leads, Contacts, Custom Fields, and Email Templates Multiple Pipelines Custom Activities Email and calendar sync Zapier integration Power Dialer	Unlimited Contacts Marketing Automation Web Analytics Proposal Analytics SSO Role Management Goals Custom Reporting Dedicated Account Manager Uptime SLA Phone Support

Close vs EngageBay Integrations

Close	EngageBay
HubSpot Gmail Calendly Fivetran Microsoft 365 Zapier Close GPT Zoom Segment SavvyCal	Zapier Shopify SendGrid Mailgun Xero Stripe Amazon Twilio DocuSign Asana

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Close	EngageBay
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	No
QuickBooks Integration	No	Yes
Shopify Integration	No	Yes
WordPress Integration	No	No
Mailchimp Integration	No	No
WhatsApp integration	No	Yes
Facebook Integration	No	No
LinkedIn Integration	No	Yes
Twitter/X Integration	No	No
Google Calendar Integration	Yes	No
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	No	No
Xero Integration	No	Yes
Notion Integration	No	No
Asana Integration	No	Yes
Trello Integration	No	Yes
Zapier Integration	Yes	Yes
Invoicing	No	No
Marketing Automation	Yes	Yes
Email Marketing	No	Yes
SMS & Text Messaging	Yes	Yes
Project Management	No	Yes
AI	No	No
Voip & Telephony Integration	Yes	Yes
Dialer	Yes	Yes
Contract Management	Yes	No
Inventory Management	No	No
Quoting	No	Yes
Drip Marketing	Yes	Yes
Customer Portal	Yes	No
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	Yes
Call Recording	Yes	Yes
Call Tracking	Yes	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	No	No
Shared Inbox	No	No
Create Landing Pages	No	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	No	Yes
Document Storage	No	Yes
Mapping	No	No

Close vs EngageBay Industry Specific CRM Solutions

The following comparison looks at whether or not Close or EngageBay have dedicated landing pages explaining how their CRM software could be used for each industry.

	Close	EngageBay
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	No	Yes
Automotive Industry	No	No
Banks & Banking	No	Yes
Call Centers	No	Yes
Car & Auto Dealerships	No	No
Charity & Non-profit	No	Yes
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	Yes	Yes
Consultants & Consulting Firms	No	No
Construction	No	Yes
Contractors	Yes	No
Co-working	No	No
Credit Unions	No	No
Customer Service	No	Yes
Dentists	No	No
Doctors	No	Yes
Ecommerce	No	No
Email Marketing	No	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	No	Yes
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	No	No
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	No	No
Logistics	No	No
Manufacturing	No	Yes
Marketing	Yes	Yes
Mortgage Brokers & Loan Offices	No	Yes
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	Yes	No
Property Management	No	No
Real Estate	Yes	Yes
Recruiting & Recruitment Agencies	No	No
Restaurants	No	Yes
Retail	No	Yes
Roofers & Roofing	No	No
SaaS	Yes	Yes
Schools	No	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	Yes
Therapists	No	No
Tour Operators	No	No
Travel Agents	No	Yes
Universities, College & Higher Education	No	No
Web Designers	No	Yes
Wholesalers & Distributors	No	No

Close vs EngageBay Pros & Cons

Close Pros User-friendly and intuitive interface Premium telephony and VoIP options Fast Onboarding and Adoption	EngageBay Pros Free plan Marketing and sales products in unison Developer-friendly
Close Cons Customer support Limited Marketing Automation Scalability Challenges	EngageBay Cons Email templates look outdated Limited reporting capabilities High cost for usage

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