Want to know if Close or Act! is the better or cheaper CRM software?
We compare them below on over 150 different metrics to help you make the right decision.
Close vs Act! Reviews
 |  |
| Close | Act! | |
| Trustpilot Rating | 3.8 | 4.2 |
| Number of Trustpilot Reviews | 2 | 10 |
| iPhone App Rating | 4 | 2.3 |
| Number of iPhone App Reviews | 32 | 37 |
| Android App Rating | No Rating | 2.4 |
| Number of Android App Reviews | No Review | 72 |
Sources
- https://www.trustpilot.com/review/close.com
- https://www.trustpilot.com/review/www.act.com
- https://apps.apple.com/us/app/close-crm/id1668836284
- https://apps.apple.com/us/app/act-companion/id1167654821
- https://play.google.com/store/apps/details?id=com.close.mobile&hl=en_US&gl=US
- https://play.google.com/store/apps/details?id=com.act.companion&hl=en_US&gl=US
Close vs Act! Pricing
 |  |
| Close | Act! | |
| Free Plan | No | No |
| Free Plan Limits | NA | NA |
| Free Trial | Yes | Yes |
| Free Trial Length | 14 day | 14 day |
| Cheapest Plan Name | Startup | Act! Premium Cloud |
| Cheapest Plan Cost Per Month | $329 | Not Listed |
| Mid Priced Plan Name | Professional | NA |
| Mid Priced Plan Cost Per Month | $329 | Not Listed |
| Top Plan Name | Enterprise | Act! Premium Desktop |
| Top Plan Cost Per Month | $749 | $37.50 |
Close vs Act! Features
 |  |
Close Startup vs Act! Act! Premium Cloud
| Close Startup | Act! Act! Premium Cloud |
|
|
Close Professional vs Act! NA
| Close Professional | Act! NA |
| NA |
Close Enterprise vs Act! Act! Premium Desktop
| Close Enterprise | Act! Act! Premium Desktop |
|
|
Close vs Act! Integrations
| Close | Act! |
|
|
* Please note that the list above may not be complete please check each company’s website for a complete list.
Other Included Features
| Close | Act! | |
| API | Yes | Yes |
| Outlook Integration | Yes | Yes |
| Gmail Integration | Yes | Yes |
| QuickBooks Integration | No | Yes |
| Shopify Integration | No | Yes |
| WordPress Integration | No | No |
| Mailchimp Integration | No | No |
| WhatsApp integration | No | No |
| Facebook Integration | No | Yes |
| LinkedIn Integration | No | Yes |
| Twitter/X Integration | No | Yes |
| Google Calendar Integration | Yes | Yes |
| Excel Integration | Yes | Yes |
| Office 365 Integration | Yes | Yes |
| Google Sheets Integration | No | Yes |
| Xero Integration | No | Yes |
| Notion Integration | No | No |
| Asana Integration | No | No |
| Trello Integration | No | No |
| Zapier Integration | Yes | Yes |
| Invoicing | No | No |
| Marketing Automation | Yes | Yes |
| Email Marketing | No | Yes |
| SMS & Text Messaging | Yes | Yes |
| Project Management | No | No |
| AI | No | No |
| Voip & Telephony Integration | Yes | No |
| Dialer | Yes | No |
| Contract Management | Yes | Yes |
| Inventory Management | No | No |
| Quoting | No | Yes |
| Drip Marketing | Yes | Yes |
| Customer Portal | Yes | No |
| Appointment Scheduling | Yes | Yes |
| Workflow Automation & Management | Yes | Yes |
| ERP | No | No |
| Order Management | No | No |
| Ticketing System | No | No |
| Call Recording | Yes | No |
| Call Tracking | Yes | No |
| Task Management | Yes | Yes |
| Paypal & Payment Processing | Yes | No |
| Document Management | No | Yes |
| Shared Inbox | No | No |
| Create Landing Pages | No | Yes |
| Chat Function | Yes | Yes |
| Website Builder | No | No |
| Help Desk | Yes | Yes |
| GPS Tracking | No | No |
| Loyalty Program | No | No |
| Cloud Storage | No | Yes |
| Document Storage | No | Yes |
| Mapping | No | Yes |
Close vs Act! Industry Specific CRM Solutions
The following comparison looks at whether or not Close or Act! have dedicated landing pages explaining how their CRM software could be used for each industry.
Close vs Act! Pros & Cons
Close Pros
| Act! Pros
|
Close Cons
| Act! Cons
|
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