Wondering if ClickUp is the right CRM software for your business?
Then have a look at the user created reviews below, along with pricing and features.
ClickUp User Reviews
ClickUp Review Summary
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ClickUp Reviews
| Source | Review Score | Number of Reviews |
|---|---|---|
| Trustpilot | 3.2 | 273 |
| iPhone App | 4.6 | 4,200 |
| Android App | 3.2 | 12,700 |
ClickUp Prices
| Plan | Price |
|---|---|
| Free Plan | Yes |
| Free Trial | No |
| Free Trial Length | NA |
| Cheapest Plan: Unlimited | Free plan available then $7 / month |
| Mid-Tier Plan: Business | $19 / month |
| Top Plan: Enterprise | Not Listed / month |
ClickUp Features
Unlimited Features
- Unlimited Tasks
- Unlimited Free Plan Members
- Two-Factor Authentication
- Collaborative Docs
- Whiteboards
- Everything View
- Real-Time Chat
- Kanban Boards
- Sprint Management
- Calendar View
- Custom Field Manager Basic
- In-App Video Recording
- 24/7 Support
- Unlimited Storage
- Unlimited Integrations
- Unlimited Dashboards
- Guests with Permissions
- Unlimited Gantt Charts
- Unlimited Custom Fields
- Column Calculations
- Email in ClickUp
- Teams (User Groups)
- Native Time Tracking
- Goals & Portfolios
- Form View
- Resource Management
- Agile Reporting
- AI Compatible
Business Features
- Unlimited Tasks
- Unlimited Free Plan Members
- Two-Factor Authentication
- Collaborative Docs
- Whiteboards
- Everything View
- Real-Time Chat
- Kanban Boards
- Sprint Management
- Calendar View
- Custom Field Manager Basic
- In-App Video Recording
- 24/7 Support
- Unlimited Storage
- Unlimited Integrations
- Unlimited Dashboards
- Guests with Permissions
- Unlimited Gantt Charts
- Unlimited Custom Fields
- Column Calculations
- Email in ClickUp
- Teams (User Groups)
- Native Time Tracking
- Goals & Portfolios
- Form View
- Resource Management
- Agile Reporting
- AI Compatible
- Google SSO
- Unlimited Teams
- Custom Exporting
- Advanced Public Sharing
- Advanced Automations
- Advanced Dashboard Features
- Advanced Time Tracking
- Granular Time Estimates
- Timesheets
- Workload Management
- Timelines & Mind Maps
- Goal Folders
- AI Compatible
Enterprise Features
- Unlimited Tasks
- Unlimited Free Plan Members
- Two-Factor Authentication
- Collaborative Docs
- Whiteboards
- Everything View
- Real-Time Chat
- Kanban Boards
- Sprint Management
- Calendar View
- Custom Field Manager Basic
- In-App Video Recording
- 24/7 Support
- Unlimited Storage
- Unlimited Integrations
- Unlimited Dashboards
- Guests with Permissions
- Unlimited Gantt Charts
- Unlimited Custom Fields
- Column Calculations
- Email in ClickUp
- Teams (User Groups)
- Native Time Tracking
- Goals & Portfolios
- Form View
- Resource Management
- Agile Reporting
- AI Compatible
- Google SSO
- Unlimited Teams
- Custom Exporting
- Advanced Public Sharing
- Advanced Automations
- Advanced Dashboard Features
- Advanced Time Tracking
- Granular Time Estimates
- Timesheets
- Workload Management
- Timelines & Mind Maps
- Goal Folders
- AI Compatible
- White Labeling
- Advanced Permissions
- Conditional Logic in Forms
- Enterprise API
- Unlimited Custom Roles
- Team Sharing for Spaces
- Universal Search
- Default Personal Views
- MSA & HIPAA Available
- Single Sign-On (SSO)
- SCIM provisioning
- Custom Capacity in Workload
- Live Onboarding Training
- Customer Success Manager
- Access to Managed Services
- US, EU & APAC Data Residency
- AI Compatible
List of ClickUp Integrations
- Slack
- GitHub
- HubSpot
- Toggl
- Harvest
- OneDrive
- Zendesk
- Twilio
- Miro
- Zapier
Other Features
| Feature | Is It Included |
|---|---|
| API | Yes |
| Outlook Integration | Yes |
| Gmail Integration | Yes |
| QuickBooks Integration | No |
| Shopify Integration | No |
| WordPress Integration | No |
| Mailchimp Integration | No |
| WhatsApp integration | No |
| Facebook Integration | No |
| LinkedIn Integration | No |
| Twitter/X Integration | No |
| Google Calendar Integration | Yes |
| Excel Integration | No |
| Office 365 Integration | No |
| Google Sheets Integration | Yes |
| Xero Integration | No |
| Notion Integration | No |
| Asana Integration | Yes |
| Trello Integration | Yes |
| Zapier Integration | Yes |
| Invoicing | Yes |
| Marketing Automation | Yes |
| Email Marketing | Yes |
| SMS & Text Messaging | No |
| Project Management | Yes |
| AI | Yes |
| Voip & Telephony Integration | No |
| Dialer | No |
| Contract Management | No |
| Inventory Management | No |
| Quoting | Yes |
| Drip Marketing | No |
| Customer Portal | Yes |
| Appointment Scheduling | No |
| Workflow Automation & Management | Yes |
| ERP | No |
| Order Management | No |
| Ticketing System | Yes |
| Call Recording | No |
| Call Tracking | No |
| Task Management | Yes |
| Paypal & Payment Processing | Yes |
| Document Management | Yes |
| Shared Inbox | No |
| Create Landing Pages | No |
| Chat Function | Yes |
| Website Builder | No |
| Help Desk | Yes |
| GPS Tracking | No |
| Loyalty Program | No |
| Cloud Storage | Yes |
| Document Storage | Yes |
| Mapping | Yes |
Industry Specific CRM Solution
- Accountants & Accounting Firms: No
- Architects & Architecture Firms: Yes
- Automotive Industry: No
- Banks & Banking: Yes
- Call Centers: No
- Car & Auto Dealerships: No
- Charity & Non-profit: Yes
- Churches: Yes
- Cleaners & Cleaning Businesses: Yes
- Coaches: Yes
- Consultants & Consulting Firms: Yes
- Construction: No
- Contractors: No
- Co-working: No
- Credit Unions: No
- Customer Service: No
- Dentists: Yes
- Doctors: Yes
- Ecommerce: No
- Email Marketing: Yes
- Electricians & Electrical Contractors: Yes
- Engineers & Engineering Firms: Yes
- Event Management: Yes
- Field Service: No
- Financial Advisors & Services: No
- Freight Brokers & Forwarders: Yes
- Government & Public Sector: Yes
- Graphic Designers & Creatives: Yes
- Gyms: Yes
- Healthcare Providers: No
- Hotels & Hospitality: No
- HVAC: Yes
- Insurance Agents: No
- Investment Banking: Yes
- Landscapers: Yes
- Lawyers & Law Firms: No
- Logistics: Yes
- Manufacturing: Yes
- Marketing: Yes
- Mortgage Brokers & Loan Offices: No
- Movers & Moving Companies: No
- Museums: Yes
- Personal Trainers: Yes
- Photographers: Yes
- Plumbers: Yes
- Political Campaigns: Yes
- Private Equity: Yes
- Professional Services: Yes
- Property Management: Yes
- Real Estate: No
- Recruiting & Recruitment Agencies: No
- Restaurants: Yes
- Retail: No
- Roofers & Roofing: No
- SaaS: Yes
- Schools: Yes
- Senior Living: No
- Solar Businesses: Yes
- Sports Teams: Yes
- Staffing Agencies: No
- Telemarketing: Yes
- Therapists: Yes
- Tour Operators: No
- Travel Agents: Yes
- Universities, College & Higher Education: Yes
- Web Designers: Yes
- Wholesalers & Distributors: Yes
ClickUp Pros & Cons
Pros
- Free plan
- Strong feature releases frequently
- Useful “Chat” view for collaboration
Cons
- Clunky automation builder
- Sub-tasks within a main tasks can be very confusing
- Steep learning curve
Website: ClickUp website
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