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Capsule vs Vtiger All-In-One CRM Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Capsule or Vtiger All-In-One CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Capsule vs Vtiger All-In-One CRM Reviews

CapsuleVtiger All-In-One CRM
Trustpilot Rating4.63.1
Number of Trustpilot Reviews4217
iPhone App Rating4.61.5
Number of iPhone App Reviews382
Android App Rating3.9No Rating
Number of Android App Reviews347No Review

Sources

  • https://www.trustpilot.com/review/capsulecrm.com
  • https://www.trustpilot.com/review/vtiger.com
  • https://apps.apple.com/us/app/capsule-crm/id660292932
  • https://apps.apple.com/us/app/vtiger-crm-mobile/id1525512480
  • https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.vtiger.apps.vtigerlite&hl=en_US&gl=US

Capsule vs Vtiger All-In-One CRM Pricing

CapsuleVtiger All-In-One CRM
Free PlanYesYes
Free Plan LimitsTwo users & 250 contactsUp to 10 users and a maximum of 3,000 records
Free TrialYesYes
Free Trial Length14 day15 day
Cheapest Plan NameStarterOne Growth
Cheapest Plan Cost Per Month$38$42
Mid Priced Plan NameGrowthOne Professional
Mid Priced Plan Cost Per Month$38$42
Top Plan NameUltimateOne Enterprise
Top Plan Cost Per Month$75$58

Capsule vs Vtiger All-In-One CRM Features

Capsule Starter vs Vtiger All-In-One CRM One Growth

Capsule StarterVtiger All-In-One CRM One Growth
  • Everything in Free
  • 30,000 Contacts
  • 1 Sales Pipeline
  • 1 Project Board
  • 50 Custom Fields
  • 5 Email Templates
  • 1 Shared Mailbox
  • 10 AI Content Assists
  • Activity Reporting
  • Key integrations
  • One View
  • Idle Alerts
  • Emails & Phone Integration
  • Document Engagement
  • Zoom & Google Meet
  • Meeting Aide in Vtiger Buzz
  • Actions Page
  • Comments
  • Lists and Segments
  • Profile Scoring
  • 1000 Emails/month
  • Autoresponders
  • Consents for compliance
  • Web to Lead Forms
  • Email Template Builder
  • List Reports
  • Email Campaign Reports
  • Tasks & Milestones
  • Subtasks
  • Gantt View
  • Kanban Board
  • Customize Sales Stages
  • Deal Kanban View
  • Idle Deal Alerts
  • Time Spent in every Stage
  • Email Sequences
  • Google + O365 Add-ins
  • Enrich LinkedIn Extension
  • Appointment Pages
  • Workflows
  • Email to Case
  • First Response SLA
  • Resolution SLA
  • Business Hours
  • Real-time Notifications
  • Actions Page
  • Business Card Scanner
  • Leads, Contacts, Deals, Quotes, Cases
  • Voice Notes
  • Lead Auto-assignment & Routing
  • Email tracking & real time notifications
  • Multiple pipelines
  • Organization matching with Email domain
  • Agent level business hours
  • Case satisfaction survey
  • Invoicing
  • Sales Order
  • Customizable dashboards
  • Custom schedule reports
  • Opportunity creation from Email
  • Organization creation from Email

Capsule Growth vs Vtiger All-In-One CRM One Professional

Capsule GrowthVtiger All-In-One CRM One Professional
  • Everything in Starter
  • 60,000 Contacts
  • 5 Sales Pipelines
  • 5 Project Boards
  • 150 Custom Fields
  • 50 Email Templates
  • 3 Shared Mailboxes
  • 1000 AI Content Assists
  • Important Fields
  • Workflow Automation
  • Custom Activity Types
  • Advanced Sales Reporting
  • User Roles & Permissions
  • One View
  • Idle Alerts
  • Emails & Phone Integration
  • Document Engagement
  • Zoom & Google Meet
  • Meeting Aide in Vtiger Buzz
  • Actions Page
  • Comments
  • Lists and Segments
  • Profile Scoring
  • 1000 Emails/month
  • Autoresponders
  • Consents for compliance
  • Web to Lead Forms
  • Email Template Builder
  • List Reports
  • Email Campaign Reports
  • Tasks & Milestones
  • Subtasks
  • Gantt View
  • Kanban Board
  • Customize Sales Stages
  • Deal Kanban View
  • Idle Deal Alerts
  • Time Spent in every Stage
  • Email Sequences
  • Google + O365 Add-ins
  • Enrich LinkedIn Extension
  • Appointment Pages
  • Workflows
  • Email to Case
  • First Response SLA
  • Resolution SLA
  • Business Hours
  • Real-time Notifications
  • Actions Page
  • Business Card Scanner
  • Leads, Contacts, Deals, Quotes, Cases
  • Voice Notes
  • Lead Auto-assignment & Routing
  • Email tracking & real time notifications
  • Multiple pipelines
  • Organization matching with Email domain
  • Agent level business hours
  • Case satisfaction survey
  • Invoicing
  • Sales Order
  • Customizable dashboards
  • Custom schedule reports
  • Opportunity creation from Email
  • Organization creation from Email
  • Multiple Pipelines
  • Profile & Engagement Scoring
  • Lead Scoring
  • Social Ticketing
  • Round Robin Ticket Assignment
  • Least Loaded Ticket Assignment
  • Agent Level Business Hours
  • Internal Team Collaboration
  • Live Web Chat
  • Sales Insights
  • Support Insights
  • Customizable Reports & Dashboards
  • Invoicing
  • Vendor Management
  • Purchase Order Management
  • Subscriptions
  • Payment Tracking
  • Sales Order
  • Task dependencies (Finish to Start)
  • Automated task end times (User business hours)
  • Courses
  • Concepts
  • Exercises
  • Quiz
  • Questions
  • Business Process Automation
  • Rules, Conditions, and Actions
  • Workflows and Approvals
  • Flowcharts
  • Tasks

Capsule Ultimate vs Vtiger All-In-One CRM One Enterprise

Capsule UltimateVtiger All-In-One CRM One Enterprise
  • Everything in Advanced
  • 240,000 Contacts
  • 100 Sales Pipelines
  • 100 Project Boards
  • Unlimited Custom Fields
  • 1000 Email Templates
  • 10 Shared Mailboxes
  • 1000 AI Content Assists
  • Implementation Support
  • Import Assistance
  • Custom Training
  • Dedicated Account Manager
  • Ongoing Priority Support
  • One View
  • Idle Alerts
  • Emails & Phone Integration
  • Document Engagement
  • Zoom & Google Meet
  • Meeting Aide in Vtiger Buzz
  • Actions Page
  • Comments
  • Lists and Segments
  • Profile Scoring
  • 1000 Emails/month
  • Autoresponders
  • Consents for compliance
  • Web to Lead Forms
  • Email Template Builder
  • List Reports
  • Email Campaign Reports
  • Tasks & Milestones
  • Subtasks
  • Gantt View
  • Kanban Board
  • Customize Sales Stages
  • Deal Kanban View
  • Idle Deal Alerts
  • Time Spent in every Stage
  • Email Sequences
  • Google + O365 Add-ins
  • Enrich LinkedIn Extension
  • Appointment Pages
  • Workflows
  • Email to Case
  • First Response SLA
  • Resolution SLA
  • Business Hours
  • Real-time Notifications
  • Actions Page
  • Business Card Scanner
  • Leads, Contacts, Deals, Quotes, Cases
  • Voice Notes
  • Lead Auto-assignment & Routing
  • Email tracking & real time notifications
  • Multiple pipelines
  • Organization matching with Email domain
  • Agent level business hours
  • Case satisfaction survey
  • Invoicing
  • Sales Order
  • Customizable dashboards
  • Custom schedule reports
  • Opportunity creation from Email
  • Organization creation from Email
  • Multiple Pipelines
  • Profile & Engagement Scoring
  • Lead Scoring
  • Social Ticketing
  • Round Robin Ticket Assignment
  • Least Loaded Ticket Assignment
  • Agent Level Business Hours
  • Internal Team Collaboration
  • Live Web Chat
  • Sales Insights
  • Support Insights
  • Customizable Reports & Dashboards
  • Invoicing
  • Vendor Management
  • Purchase Order Management
  • Subscriptions
  • Payment Tracking
  • Sales Order
  • Task dependencies (Finish to Start)
  • Automated task end times (User business hours)
  • Courses
  • Concepts
  • Exercises
  • Quiz
  • Questions
  • Business Process Automation
  • Rules, Conditions, and Actions
  • Workflows and Approvals
  • Flowcharts
  • Tasks
  • Best Time to Contact
  • Multi Currencies
  • Internal Ticketing system for employees
  • Internal ticket Insights
  • Work order management
  • Automated Time Tracking and Billing

Capsule vs Vtiger All-In-One CRM Integrations

CapsuleVtiger All-In-One CRM
  • Transpond
  • Xero
  • Zapier
  • FreshBooks
  • Mailchimp
  • Sage
  • FreeAgent
  • Microsoft
  • Google
  • QuickBooks
  • Google Workspace
  • Office 365
  • WhatsApp
  • Zapier
  • DocuSign
  • Mailchimp
  • Xero
  • Twilio
  • Magento
  • WooCommerce

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

CapsuleVtiger All-In-One CRM
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationNoNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesYes
WhatsApp integrationNoYes
Facebook IntegrationNoYes
LinkedIn IntegrationNoYes
Twitter/X IntegrationNoYes
Google Calendar IntegrationYesYes
Excel IntegrationNoYes
Office 365 IntegrationNoyes
Google Sheets IntegrationNoYes
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesYes
InvoicingNoYes
Marketing AutomationYesYes
Email MarketingNoNo
SMS & Text MessagingNoYes
Project ManagementYesYes
AIYesYes
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementNoYes
Inventory ManagementNoYes
QuotingYesYes
Drip MarketingNoNo
Customer PortalNoYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoYes
Ticketing SystemNoYes
Call RecordingNoNo
Call TrackingYesNo
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesYes
Shared InboxYesYes
Create Landing PagesNoYes
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoYes

Capsule vs Vtiger All-In-One CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or Vtiger All-In-One CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

CapsuleVtiger All-In-One CRM
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsYesNo
Automotive IndustryNoNo
Banks & BankingNoYes
Call CentersNoNo
Car & Auto DealershipsYesNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsYesNo
ConstructionYesNo
ContractorsYesNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsYesNo
EcommerceNoNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesYesNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsNoNo
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsYesYes
LogisticsNoNo
ManufacturingYesNo
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersYesNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesNo
Property ManagementNoNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoNo
RetailNoNo
Roofers & RoofingNoNo
SaaSYesYes
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsYesNo
Travel AgentsYesNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsYesNo

Capsule vs Vtiger All-In-One CRM Pros & Cons

Capsule Pros

  • Available free plan
  • Integrates well with Google Workspace and Microsoft 365
  • Sales pipeline dashboard is very crisp and clear
Vtiger All-In-One CRM Pros

  • Intuitive Automation Tools
  • Advanced custom reporting options
  • Excellent Email Marketing Tools
Capsule Cons

  • Lack of user permissions
  • Suited to companies managing recurring agreements
  • Need to dig deep to find some of the functionality
Vtiger All-In-One CRM Cons

  • Barebones mobile app feature options
  • Lack of Follow-up Scheduling and Notifications
  • Absence Of Document Preview

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