Want to know if Capsule or SugarCRM is the better or cheaper CRM software?
We compare them below on over 150 different metrics to help you make the right decision.
Capsule vs SugarCRM Reviews
 |  |
| Capsule | SugarCRM | |
| Trustpilot Rating | 4.6 | 2.5 |
| Number of Trustpilot Reviews | 42 | 144 |
| iPhone App Rating | 4.6 | 4 |
| Number of iPhone App Reviews | 38 | 68 |
| Android App Rating | 3.9 | 3.7 |
| Number of Android App Reviews | 347 | 476 |
Sources
- https://www.trustpilot.com/review/capsulecrm.com
- https://www.trustpilot.com/review/sugarcrm.com
- https://apps.apple.com/us/app/capsule-crm/id660292932
- https://apps.apple.com/us/app/sugarcrm/id599208633
- https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US
- https://play.google.com/store/apps/details?id=com.sugarcrm.nomad&hl=en_US&gl=US
Capsule vs SugarCRM Pricing
 |  |
| Capsule | SugarCRM | |
| Free Plan | Yes | No |
| Free Plan Limits | Two users & 250 contacts | NA |
| Free Trial | Yes | Yes |
| Free Trial Length | 14 day | 7 day |
| Cheapest Plan Name | Starter | Essentials |
| Cheapest Plan Cost Per Month | $38 | $85 |
| Mid Priced Plan Name | Growth | Advanced |
| Mid Priced Plan Cost Per Month | $38 | $85 |
| Top Plan Name | Ultimate | Premier |
| Top Plan Cost Per Month | $75 | $135 |
Capsule vs SugarCRM Features
 |  |
Capsule Starter vs SugarCRM Essentials
| Capsule Starter | SugarCRM Essentials |
|
|
Capsule Growth vs SugarCRM Advanced
| Capsule Growth | SugarCRM Advanced |
|
|
Capsule Ultimate vs SugarCRM Premier
| Capsule Ultimate | SugarCRM Premier |
|
|
Capsule vs SugarCRM Integrations
| Capsule | SugarCRM |
|
|
* Please note that the list above may not be complete please check each company’s website for a complete list.
Other Included Features
| Capsule | SugarCRM | |
| API | Yes | Yes |
| Outlook Integration | Yes | No |
| Gmail Integration | Yes | Yes |
| QuickBooks Integration | Yes | Yes |
| Shopify Integration | No | Yes |
| WordPress Integration | No | Yes |
| Mailchimp Integration | Yes | Yes |
| WhatsApp integration | No | No |
| Facebook Integration | No | No |
| LinkedIn Integration | No | Yes |
| Twitter/X Integration | No | No |
| Google Calendar Integration | Yes | Yes |
| Excel Integration | No | No |
| Office 365 Integration | No | No |
| Google Sheets Integration | No | No |
| Xero Integration | Yes | Yes |
| Notion Integration | No | No |
| Asana Integration | No | No |
| Trello Integration | No | No |
| Zapier Integration | Yes | Yes |
| Invoicing | No | No |
| Marketing Automation | Yes | Yes |
| Email Marketing | No | No |
| SMS & Text Messaging | No | No |
| Project Management | Yes | No |
| AI | Yes | Yes |
| Voip & Telephony Integration | No | No |
| Dialer | No | No |
| Contract Management | No | Yes |
| Inventory Management | No | No |
| Quoting | Yes | Yes |
| Drip Marketing | No | Yes |
| Customer Portal | No | Yes |
| Appointment Scheduling | Yes | No |
| Workflow Automation & Management | Yes | Yes |
| ERP | No | No |
| Order Management | No | No |
| Ticketing System | No | Yes |
| Call Recording | No | No |
| Call Tracking | Yes | No |
| Task Management | Yes | Yes |
| Paypal & Payment Processing | Yes | Yes |
| Document Management | Yes | No |
| Shared Inbox | Yes | No |
| Create Landing Pages | No | Yes |
| Chat Function | Yes | Yes |
| Website Builder | No | No |
| Help Desk | No | No |
| GPS Tracking | No | No |
| Loyalty Program | No | No |
| Cloud Storage | Yes | Yes |
| Document Storage | Yes | Yes |
| Mapping | No | Yes |
Capsule vs SugarCRM Industry Specific CRM Solutions
The following comparison looks at whether or not Capsule or SugarCRM have dedicated landing pages explaining how their CRM software could be used for each industry.
Capsule vs SugarCRM Pros & Cons
Capsule Pros
| SugarCRM Pros
|
Capsule Cons
| SugarCRM Cons
|
Other CRM Software Comparisons
CrmOne vs Neon One
Kylas vs Brevo
Copper vs Nutshell
Salesflare vs noCRM
HoneyBook vs Simply crm
Agile CRM vs noCRM
Maximizer vs Nextiva
Salesmate vs Brevo
Salesflare vs Knock CRM
Less Annoying CRM vs HoneyBook