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Capsule vs Simply crm Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Capsule or Simply crm is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Capsule vs Simply crm Reviews

CapsuleSimply crm
Trustpilot Rating4.64.1
Number of Trustpilot Reviews4282
iPhone App Rating4.62.1
Number of iPhone App Reviews387
Android App Rating3.9No Rating
Number of Android App Reviews347No Review

Sources

  • https://www.trustpilot.com/review/capsulecrm.com
  • https://www.trustpilot.com/review/simply-crm.com
  • https://apps.apple.com/us/app/capsule-crm/id660292932
  • https://apps.apple.com/us/app/simply-crm/id1491741115
  • https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.simplycrm.mobileappnew&hl=en_US&gl=US

Capsule vs Simply crm Pricing

CapsuleSimply crm
Free PlanYesNo
Free Plan LimitsTwo users & 250 contactsNA
Free TrialYesYes
Free Trial Length14 day14 day
Cheapest Plan NameStarterStarter
Cheapest Plan Cost Per Month$38$28
Mid Priced Plan NameGrowthProfessionalMOST
Mid Priced Plan Cost Per Month$38$28
Top Plan NameUltimateEnterprise
Top Plan Cost Per Month$75$47

Capsule vs Simply crm Features

Capsule Starter vs Simply crm Starter

Capsule StarterSimply crm Starter
  • Everything in Free
  • 30,000 Contacts
  • 1 Sales Pipeline
  • 1 Project Board
  • 50 Custom Fields
  • 5 Email Templates
  • 1 Shared Mailbox
  • 10 AI Content Assists
  • Activity Reporting
  • Key integrations
  • Dashboards
  • Lead management
  • Contact management
  • Organisation management
  • Opportunities & deals
  • Visual pipeline
  • Mobile app
  • 24/7 support

Capsule Growth vs Simply crm ProfessionalMOST

Capsule GrowthSimply crm ProfessionalMOST
  • Everything in Starter
  • 60,000 Contacts
  • 5 Sales Pipelines
  • 5 Project Boards
  • 150 Custom Fields
  • 50 Email Templates
  • 3 Shared Mailboxes
  • 1000 AI Content Assists
  • Important Fields
  • Workflow Automation
  • Custom Activity Types
  • Advanced Sales Reporting
  • User Roles & Permissions
  • Invoices & quotes
  • Sales orders
  • Products & services
  • Price books
  • Service contracts
  • Purchase orders
  • Vendor management
  • Campaigns
  • Projects
  • Webforms
  • Helpdesk & support tickets
  • FAQ’s
  • Full reporting
  • Advanced permissions & user profiles
  • Email integration
  • Automation
  • Workflows
  • Basic integrations
  • Dashboards
  • Lead management
  • Contact management
  • Organisation management
  • Opportunities & deals
  • Visual pipeline
  • Mobile app
  • 24/7 support

Capsule Ultimate vs Simply crm Enterprise

Capsule UltimateSimply crm Enterprise
  • Everything in Advanced
  • 240,000 Contacts
  • 100 Sales Pipelines
  • 100 Project Boards
  • Unlimited Custom Fields
  • 1000 Email Templates
  • 10 Shared Mailboxes
  • 1000 AI Content Assists
  • Implementation Support
  • Import Assistance
  • Custom Training
  • Dedicated Account Manager
  • Ongoing Priority Support
  • Behavior prediction (AI)
  • Custom buttons & layouts
  • ERP integrations
  • VOIP telephony
  • API integrations
  • Invoices & quotes
  • Sales orders
  • Products & services
  • Price books
  • Service contracts
  • Purchase orders
  • Vendor management
  • Campaigns
  • Projects
  • Webforms
  • Helpdesk & support tickets
  • FAQ’s
  • Full reporting
  • Advanced permissions & user profiles
  • Email integration
  • Automation
  • Workflows
  • Basic integrations
  • Dashboards
  • Lead management
  • Contact management
  • Organisation management
  • Opportunities & deals
  • Visual pipeline
  • Mobile app
  • 24/7 support

Capsule vs Simply crm Integrations

CapsuleSimply crm
  • Transpond
  • Xero
  • Zapier
  • FreshBooks
  • Mailchimp
  • Sage
  • FreeAgent
  • Microsoft
  • Google
  • QuickBooks
  • Mailchimp
  • Xero
  • Twilio
  • Magento
  • Google Apps
  • Shopify
  • Lasso
  • Facebook
  • Quickbooks
  • Signaturit

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

CapsuleSimply crm
APIYesNo
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationNoYes
WordPress IntegrationNoYes
Mailchimp IntegrationYesYes
WhatsApp integrationNoYes
Facebook IntegrationNoYes
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoYes
Google Calendar IntegrationYesYes
Excel IntegrationNoNo
Office 365 IntegrationNoNo
Google Sheets IntegrationNoYes
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesYes
InvoicingNoYes
Marketing AutomationYesYes
Email MarketingNoNo
SMS & Text MessagingNoYes
Project ManagementYesYes
AIYesNo
Voip & Telephony IntegrationNoYes
DialerNoNo
Contract ManagementNoNo
Inventory ManagementNoNo
QuotingYesYes
Drip MarketingNoYes
Customer PortalNoNo
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoYes
Order ManagementNoYes
Ticketing SystemNoYes
Call RecordingNoNo
Call TrackingYesYes
Task ManagementYesYes
Paypal & Payment ProcessingYesNo
Document ManagementYesNo
Shared InboxYesNo
Create Landing PagesNoNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Capsule vs Simply crm Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or Simply crm have dedicated landing pages explaining how their CRM software could be used for each industry.

CapsuleSimply crm
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsYesNo
Automotive IndustryNoNo
Banks & BankingNoNo
Call CentersNoNo
Car & Auto DealershipsYesNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsYesNo
ConstructionYesNo
ContractorsYesNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsYesNo
EcommerceNoNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesYesNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsNoNo
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsNoNo
ManufacturingYesNo
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersYesNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesNo
Property ManagementNoNo
Real EstateYesNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoNo
RetailNoNo
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsYesNo
Travel AgentsYesNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsYesNo

Capsule vs Simply crm Pros & Cons

Capsule Pros

  • Available free plan
  • Integrates well with Google Workspace and Microsoft 365
  • Sales pipeline dashboard is very crisp and clear
Simply crm Pros

  • Intuitive and User-Friendly Interface
  • Manage business resources optimally and timely
  • Centralized Data Storage
Capsule Cons

  • Lack of user permissions
  • Suited to companies managing recurring agreements
  • Need to dig deep to find some of the functionality
Simply crm Cons

  • Complex Integration Process
  • Limited Features and Automation
  • Difficult to get real time notification about the client activities

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