Capsule vs SharpSpring Reviews & Pricing In 2025

Want to know if Capsule or SharpSpring is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Capsule vs SharpSpring Reviews

	Capsule	SharpSpring
Trustpilot Rating	4.6	2.2
Number of Trustpilot Reviews	42	8
iPhone App Rating	4.6	1.8
Number of iPhone App Reviews	38	27
Android App Rating	3.9	No Rating
Number of Android App Reviews	347	No Review

Sources

Capsule vs SharpSpring Pricing

	Capsule	SharpSpring
Free Plan	Yes	No
Free Plan Limits	Two users & 250 contacts	NA
Free Trial	Yes	Yes
Free Trial Length	14 day	60 day
Cheapest Plan Name	Starter	Lite
Cheapest Plan Cost Per Month	$38	$35
Mid Priced Plan Name	Growth	Standard
Mid Priced Plan Cost Per Month	$38	$35
Top Plan Name	Ultimate	Premium
Top Plan Cost Per Month	$75	$80

Capsule vs SharpSpring Features

Capsule Starter vs SharpSpring Lite

Capsule Starter	SharpSpring Lite
Everything in Free 30,000 Contacts 1 Sales Pipeline 1 Project Board 50 Custom Fields 5 Email Templates 1 Shared Mailbox 10 AI Content Assists Activity Reporting Key integrations	Drag & drop email templates AI content recommendations** Polls & Surveys Reach and engagement reporting Automated welcome email Contact management Web sign-up forms Registration form Payments Sell products & services SMS campaigns Text-to-join SMS reporting Post on Facebook, Instagram, LinkedIn Social reporting Marketing campaign calendar 300+ integrations

Capsule Growth vs SharpSpring Standard

Capsule Growth

SharpSpring Standard

Everything in Starter
60,000 Contacts
5 Sales Pipelines
5 Project Boards
150 Custom Fields
50 Email Templates
3 Shared Mailboxes
1000 AI Content Assists
Important Fields
Workflow Automation
Custom Activity Types
Advanced Sales Reporting
User Roles & Permissions

Drag & drop email templates
AI content recommendations**
Polls & Surveys
Scheduled email sends
Subject line A/B testing
Subject line recommendations
Subject line personalization
Reach and engagement reporting
Drilldown reporting
Newsletter archive
Automated welcome email
Resend to non-openers
Automation path templates
Contact management
Web sign-up forms
Contact segmentation
Custom segmentation
Contact activity segmentation
Registration form
Payments
Sell products & services
SMS campaigns
Text-to-join
SMS reporting
Post on Facebook, Instagram, LinkedIn
Social reporting
Schedule posts in advance
Social media ads manager
Marketing campaign calendar
300+ integrations

Capsule Ultimate vs SharpSpring Premium

Capsule Ultimate

SharpSpring Premium

Everything in Advanced
240,000 Contacts
100 Sales Pipelines
100 Project Boards
Unlimited Custom Fields
1000 Email Templates
10 Shared Mailboxes
1000 AI Content Assists
Implementation Support
Import Assistance
Custom Training
Dedicated Account Manager
Ongoing Priority Support

Drag & drop email templates
AI content recommendations**
Polls & Surveys
Scheduled email sends
Subject line A/B testing
Subject line recommendations
Subject line personalization
Dynamic content in email
Reach and engagement reporting
Drilldown reporting
Engagement heat map
Newsletter archive
Automated welcome email
Resend to non-openers
Automation path templates
Custom automation paths
Contact management
Web sign-up forms
Contact segmentation
Custom segmentation
Contact activity segmentation
Registration form
Payments
Sell products & services
SMS campaigns
Text-to-join
SMS reporting
Post on Facebook, Instagram, LinkedIn
Social reporting
Schedule posts in advance
Social media ads manager
Facebook Lookalike Ad targeting
Retargeting Ads
Google Ads Manager
Marketing campaign calendar
300+ integrations
Revenue reporting
SEO recommendations

Capsule vs SharpSpring Integrations

Capsule	SharpSpring
Transpond Xero Zapier FreshBooks Mailchimp Sage FreeAgent Microsoft Google QuickBooks	Litmus Shutterstock Salesforce Zapier Veeqo Tilkee Paperform FreshBooks ClickUp PandaDoc

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Capsule	SharpSpring
API	Yes	Yes
Outlook Integration	Yes	No
Gmail Integration	Yes	No
QuickBooks Integration	Yes	No
Shopify Integration	No	Yes
WordPress Integration	No	No
Mailchimp Integration	Yes	No
WhatsApp integration	No	No
Facebook Integration	No	No
LinkedIn Integration	No	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	No
Excel Integration	No	No
Office 365 Integration	No	No
Google Sheets Integration	No	No
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	No	No
Trello Integration	No	No
Zapier Integration	Yes	Yes
Invoicing	No	No
Marketing Automation	Yes	Yes
Email Marketing	No	Yes
SMS & Text Messaging	No	No
Project Management	Yes	No
AI	Yes	No
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	No	No
Inventory Management	No	No
Quoting	Yes	No
Drip Marketing	No	Yes
Customer Portal	No	No
Appointment Scheduling	Yes	No
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	No
Call Recording	No	No
Call Tracking	Yes	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	No
Document Management	Yes	No
Shared Inbox	Yes	No
Create Landing Pages	No	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	No	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	No
Document Storage	Yes	No
Mapping	No	No

Capsule vs SharpSpring Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or SharpSpring have dedicated landing pages explaining how their CRM software could be used for each industry.

	Capsule	SharpSpring
Accountants & Accounting Firms	Yes	No
Architects & Architecture Firms	Yes	No
Automotive Industry	No	No
Banks & Banking	No	No
Call Centers	No	No
Car & Auto Dealerships	Yes	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Yes	No
Construction	Yes	No
Contractors	Yes	No
Co-working	No	No
Credit Unions	No	No
Customer Service	No	No
Dentists	No	No
Doctors	Yes	No
Ecommerce	No	Yes
Email Marketing	No	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	No
Graphic Designers & Creatives	Yes	No
Gyms	No	No
Healthcare Providers	Yes	No
Hotels & Hospitality	Yes	No
HVAC	No	No
Insurance Agents	No	No
Investment Banking	Yes	No
Landscapers	No	No
Lawyers & Law Firms	Yes	No
Logistics	No	No
Manufacturing	Yes	No
Marketing	No	Yes
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	Yes	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	Yes	No
Professional Services	Yes	No
Property Management	No	No
Real Estate	Yes	No
Recruiting & Recruitment Agencies	Yes	No
Restaurants	No	No
Retail	No	No
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	Yes	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	Yes	No
Travel Agents	Yes	No
Universities, College & Higher Education	No	No
Web Designers	No	Yes
Wholesalers & Distributors	Yes	No

Capsule vs SharpSpring Pros & Cons

Capsule Pros Available free plan Integrates well with Google Workspace and Microsoft 365 Sales pipeline dashboard is very crisp and clear	SharpSpring Pros Numerous workflow templates Comprehensive Marketing Automation Intuitive design
Capsule Cons Lack of user permissions Suited to companies managing recurring agreements Need to dig deep to find some of the functionality	SharpSpring Cons Deteriorating service and malfunctioning features No free plan Limited features compared to its competitors

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