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Capsule vs Sage CRM Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Capsule or Sage CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Capsule vs Sage CRM Reviews

CapsuleSage CRM
Trustpilot Rating4.64.3
Number of Trustpilot Reviews4217,400
iPhone App Rating4.6No Rating
Number of iPhone App Reviews38No Review
Android App Rating3.9No Rating
Number of Android App Reviews347No Review

Sources

  • https://www.trustpilot.com/review/capsulecrm.com
  • https://www.trustpilot.com/review/sage.com
  • https://apps.apple.com/us/app/capsule-crm/id660292932
  • https://apps.apple.com/us/app/sbca-crm/id6448101264
  • https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.sage.forcemanager&hl=en_US&gl=US

Capsule vs Sage CRM Pricing

CapsuleSage CRM
Free PlanYesNo
Free Plan LimitsTwo users & 250 contactsNA
Free TrialYesNo
Free Trial Length14 dayNA
Cheapest Plan NameStarterStandard
Cheapest Plan Cost Per Month$38Not Listed
Mid Priced Plan NameGrowthNA
Mid Priced Plan Cost Per Month$38Not Listed
Top Plan NameUltimateNA
Top Plan Cost Per Month$75Not Listed

Capsule vs Sage CRM Features

Capsule Starter vs Sage CRM Standard

Capsule StarterSage CRM Standard
  • Everything in Free
  • 30,000 Contacts
  • 1 Sales Pipeline
  • 1 Project Board
  • 50 Custom Fields
  • 5 Email Templates
  • 1 Shared Mailbox
  • 10 AI Content Assists
  • Activity Reporting
  • Key integrations
  • Reporting
  • Quotes and orders
  • Forecasting
  • MailChimp support
  • Collaboration
  • Automated campaigns
  • Actionable reports
  • Survey customers

Capsule Growth vs Sage CRM NA

Capsule GrowthSage CRM NA
  • Everything in Starter
  • 60,000 Contacts
  • 5 Sales Pipelines
  • 5 Project Boards
  • 150 Custom Fields
  • 50 Email Templates
  • 3 Shared Mailboxes
  • 1000 AI Content Assists
  • Important Fields
  • Workflow Automation
  • Custom Activity Types
  • Advanced Sales Reporting
  • User Roles & Permissions
NA

Capsule Ultimate vs Sage CRM NA

Capsule UltimateSage CRM NA
  • Everything in Advanced
  • 240,000 Contacts
  • 100 Sales Pipelines
  • 100 Project Boards
  • Unlimited Custom Fields
  • 1000 Email Templates
  • 10 Shared Mailboxes
  • 1000 AI Content Assists
  • Implementation Support
  • Import Assistance
  • Custom Training
  • Dedicated Account Manager
  • Ongoing Priority Support
NA

Capsule vs Sage CRM Integrations

CapsuleSage CRM
  • Transpond
  • Xero
  • Zapier
  • FreshBooks
  • Mailchimp
  • Sage
  • FreeAgent
  • Microsoft
  • Google
  • QuickBooks
  • Mailchimp
  • Procore
  • Microsoft Outlook
  • Infraspeak
  • WorkPal
  • Praxedo
  • Esker
  • Leadoo
  • GoCardless
  • Zigaflow

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

CapsuleSage CRM
APIYesNo
Outlook IntegrationYesYes
Gmail IntegrationYesNo
QuickBooks IntegrationYesNo
Shopify IntegrationNoNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesYes
WhatsApp integrationNoNo
Facebook IntegrationNoNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesNo
Excel IntegrationNoNo
Office 365 IntegrationNoNo
Google Sheets IntegrationNoNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesNo
InvoicingNoNo
Marketing AutomationYesNo
Email MarketingNoNo
SMS & Text MessagingNoNo
Project ManagementYesNo
AIYesYes
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementNoNo
Inventory ManagementNoNo
QuotingYesYes
Drip MarketingNoNo
Customer PortalNoNo
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoYes
Ticketing SystemNoNo
Call RecordingNoNo
Call TrackingYesNo
Task ManagementYesNo
Paypal & Payment ProcessingYesYes
Document ManagementYesNo
Shared InboxYesNo
Create Landing PagesNoNo
Chat FunctionYesNo
Website BuilderNoNo
Help DeskNoNo
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoNo

Capsule vs Sage CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or Sage CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

CapsuleSage CRM
Accountants & Accounting FirmsYesYes
Architects & Architecture FirmsYesNo
Automotive IndustryNoYes
Banks & BankingNoNo
Call CentersNoNo
Car & Auto DealershipsYesNo
Charity & Non-profitNoYes
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsYesNo
ConstructionYesYes
ContractorsYesYes
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsYesNo
EcommerceNoNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesNoYes
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesYesNo
GymsNoNo
Healthcare ProvidersYesDoesn’t mention CRM for healthcare
Hotels & HospitalityYesYes
HVACNoNo
Insurance AgentsNoNo
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsNoNo
ManufacturingYesCRM not specifically for this sector
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersYesNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesDoesn’t offer CRM, just ERP & finance
Property ManagementNoNo
Real EstateYesNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoNo
RetailNoYes
Roofers & RoofingNoNo
SaaSYesCRM integration only
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsYesNo
Travel AgentsYesNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsYesERP & Accounting on industry page

Capsule vs Sage CRM Pros & Cons

Capsule Pros

  • Available free plan
  • Integrates well with Google Workspace and Microsoft 365
  • Sales pipeline dashboard is very crisp and clear
Sage CRM Pros

  • Easy to track logs and reports
  • Ingested and processed customer data in real time
  • Good for pipeline management
Capsule Cons

  • Lack of user permissions
  • Suited to companies managing recurring agreements
  • Need to dig deep to find some of the functionality
Sage CRM Cons

  • Slow customer support
  • System occasionally freeze up and need to be restarted
  • Not an out-of-the-box solution

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