Capsule vs Pipeline CRM Reviews & Pricing In 2025

Want to know if Capsule or Pipeline CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Capsule vs Pipeline CRM Reviews

	Capsule	Pipeline CRM
Trustpilot Rating	4.6	No Rating
Number of Trustpilot Reviews	42	No Review
iPhone App Rating	4.6	2.7
Number of iPhone App Reviews	38	21
Android App Rating	3.9	3.9
Number of Android App Reviews	347	118

Sources

Capsule vs Pipeline CRM Pricing

	Capsule	Pipeline CRM
Free Plan	Yes	No
Free Plan Limits	Two users & 250 contacts	NA
Free Trial	Yes	Yes
Free Trial Length	14 day	14 day
Cheapest Plan Name	Starter	Start
Cheapest Plan Cost Per Month	$38	$39
Mid Priced Plan Name	Growth	Develop
Mid Priced Plan Cost Per Month	$38	$39
Top Plan Name	Ultimate	Grow
Top Plan Cost Per Month	$75	$59

Capsule vs Pipeline CRM Features

Capsule Starter vs Pipeline CRM Start

Capsule Starter

Pipeline CRM Start

Everything in Free
30,000 Contacts
1 Sales Pipeline
1 Project Board
50 Custom Fields
5 Email Templates
1 Shared Mailbox
10 AI Content Assists
Activity Reporting
Key integrations

1 Sales Pipeline
People
250 Deals per account (Active deals)
Companies/Customers
Unlimited file storage
Deal and Activity Reporting
Import Data Excel or CSV
5 Exports per user per month
25 Custom Fields
Locked Fields
Required Fields
Conditional Fields
250 Email Trackings Per User
25 AI Email Assistant writing prompts
1 Automation
Task Templates
Goal Dashboard – Team/Individual
Share lists with internal users
SSO
1 Team

Capsule Growth vs Pipeline CRM Develop

Capsule Growth

Pipeline CRM Develop

Everything in Starter
60,000 Contacts
5 Sales Pipelines
5 Project Boards
150 Custom Fields
50 Email Templates
3 Shared Mailboxes
1000 AI Content Assists
Important Fields
Workflow Automation
Custom Activity Types
Advanced Sales Reporting
User Roles & Permissions

2 Sales Pipelines
People
2500 Deals per account (Active deals)
Companies/Customers
Unlimited file storage
Deal and Activity Reporting
Import Data Excel or CSV
Unlimited Exports per user/month
35 Custom Fields
Locked Fields
Required Fields
Conditional Fields
Unlimited Email Trackings Per User
50 AI Email Assistant writing prompts
10 Automations
Task Templates
Goal Dashboard – Team/Individual
Performance Pulse
Milestones
Share lists with internal users
2 Free Read-only Users
SuperShare with External Partners
SSO
2 Teams

Capsule Ultimate vs Pipeline CRM Grow

Capsule Ultimate

Pipeline CRM Grow

Everything in Advanced
240,000 Contacts
100 Sales Pipelines
100 Project Boards
Unlimited Custom Fields
1000 Email Templates
10 Shared Mailboxes
1000 AI Content Assists
Implementation Support
Import Assistance
Custom Training
Dedicated Account Manager
Ongoing Priority Support

5 Sales Pipelines
People
Unlimited Deals per account (Active deals)
Companies/Customers
Unlimited file storage
Deal and Activity Reporting
Import Data Excel or CSV
Unlimited Exports per user/month
Unlimited Custom Fields
Locked Fields
Required Fields
Conditional Fields
Conditional Formatting
Advanced De-duplication
Unlimited Email Trackings Per User
100 AI Email Assistant writing prompts
Email Templates
Bulk Emails
Email Drip Campaigns
20 Automations
Task Templates
Goal Dashboard – Team/Individual
Performance Pulse
Milestones
Hindsight
Deal Intelligence Fields
Share lists with internal users
Advanced Visibility
2 Free Read-only Users
SuperShare with External Partners
SSO
Unlimited Team

Capsule vs Pipeline CRM Integrations

Capsule	Pipeline CRM
Transpond Xero Zapier FreshBooks Mailchimp Sage FreeAgent Microsoft Google QuickBooks	Asana Mailchimp QuickBooks Zapier Trello Skyvia UpLead Pabbly Formstack Google Apps

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Capsule	Pipeline CRM
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	No	No
WordPress Integration	No	No
Mailchimp Integration	Yes	Yes
WhatsApp integration	No	No
Facebook Integration	No	No
LinkedIn Integration	No	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	Yes
Excel Integration	No	Yes
Office 365 Integration	No	No
Google Sheets Integration	No	Yes
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	No	Yes
Trello Integration	No	Yes
Zapier Integration	Yes	Yes
Invoicing	No	No
Marketing Automation	Yes	Yes
Email Marketing	No	No
SMS & Text Messaging	No	No
Project Management	Yes	Yes
AI	Yes	Yes
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	No	Yes
Inventory Management	No	No
Quoting	Yes	No
Drip Marketing	No	Yes
Customer Portal	No	No
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	No
Call Recording	No	No
Call Tracking	Yes	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	No
Document Management	Yes	Yes
Shared Inbox	Yes	No
Create Landing Pages	No	No
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	No	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	No

Capsule vs Pipeline CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or Pipeline CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

	Capsule	Pipeline CRM
Accountants & Accounting Firms	Yes	No
Architects & Architecture Firms	Yes	No
Automotive Industry	No	No
Banks & Banking	No	No
Call Centers	No	No
Car & Auto Dealerships	Yes	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Yes	No
Construction	Yes	Yes
Contractors	Yes	Yes
Co-working	No	No
Credit Unions	No	No
Customer Service	No	No
Dentists	No	No
Doctors	Yes	No
Ecommerce	No	No
Email Marketing	No	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	Yes
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	No
Graphic Designers & Creatives	Yes	No
Gyms	No	No
Healthcare Providers	Yes	No
Hotels & Hospitality	Yes	No
HVAC	No	Yes
Insurance Agents	No	No
Investment Banking	Yes	No
Landscapers	No	Yes
Lawyers & Law Firms	Yes	No
Logistics	No	Yes
Manufacturing	Yes	Yes
Marketing	No	Yes
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	Yes	No
Plumbers	No	Yes
Political Campaigns	No	No
Private Equity	Yes	No
Professional Services	Yes	Yes
Property Management	No	No
Real Estate	Yes	Yes
Recruiting & Recruitment Agencies	Yes	No
Restaurants	No	No
Retail	No	No
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	Yes	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	Yes	No
Travel Agents	Yes	No
Universities, College & Higher Education	No	No
Web Designers	No	No
Wholesalers & Distributors	Yes	Yes

Capsule vs Pipeline CRM Pros & Cons

Capsule Pros Available free plan Integrates well with Google Workspace and Microsoft 365 Sales pipeline dashboard is very crisp and clear	Pipeline CRM Pros Robust email campaign management Automation capabilities streamline marketing Highly customizable with powerful sales analytics tools
Capsule Cons Lack of user permissions Suited to companies managing recurring agreements Need to dig deep to find some of the functionality	Pipeline CRM Cons Learning curve for more advanced customization Slow when it integrates with other software Lack certain tailored features for businesses

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