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Capsule vs Octopus CRM Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Capsule or Octopus CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Capsule vs Octopus CRM Reviews

CapsuleOctopus CRM
Trustpilot Rating4.64.1
Number of Trustpilot Reviews42182
iPhone App Rating4.6No Rating
Number of iPhone App Reviews38No Review
Android App Rating3.9No Rating
Number of Android App Reviews347No Review

Sources

  • https://www.trustpilot.com/review/capsulecrm.com
  • https://www.trustpilot.com/review/octopuscrm.io
  • https://apps.apple.com/us/app/capsule-crm/id660292932
  • https://www.apple.com/app-store/
  • https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/

Capsule vs Octopus CRM Pricing

CapsuleOctopus CRM
Free PlanYesNo
Free Plan LimitsTwo users & 250 contactsNA
Free TrialYesYes
Free Trial Length14 day7 day
Cheapest Plan NameStarterStarter
Cheapest Plan Cost Per Month$38$14.99
Mid Priced Plan NameGrowthPro
Mid Priced Plan Cost Per Month$38$14.99
Top Plan NameUltimateUnlimited
Top Plan Cost Per Month$75$39.99

Capsule vs Octopus CRM Features

Capsule Starter vs Octopus CRM Starter

Capsule StarterOctopus CRM Starter
  • Everything in Free
  • 30,000 Contacts
  • 1 Sales Pipeline
  • 1 Project Board
  • 50 Custom Fields
  • 5 Email Templates
  • 1 Shared Mailbox
  • 10 AI Content Assists
  • Activity Reporting
  • Key integrations
  • Personal CRM with stats
  • Auto invite (personalized)
  • Ability to connect with premium LinkedIn users only

Capsule Growth vs Octopus CRM Pro

Capsule GrowthOctopus CRM Pro
  • Everything in Starter
  • 60,000 Contacts
  • 5 Sales Pipelines
  • 5 Project Boards
  • 150 Custom Fields
  • 50 Email Templates
  • 3 Shared Mailboxes
  • 1000 AI Content Assists
  • Important Fields
  • Workflow Automation
  • Custom Activity Types
  • Advanced Sales Reporting
  • User Roles & Permissions
  • Personal CRM with stats
  • Auto invite (personalized)
  • Ability to connect with premium LinkedIn users only
  • Send automated messages in bulk
  • Auto view profiles
  • Auto endorse skills

Capsule Ultimate vs Octopus CRM Unlimited

Capsule UltimateOctopus CRM Unlimited
  • Everything in Advanced
  • 240,000 Contacts
  • 100 Sales Pipelines
  • 100 Project Boards
  • Unlimited Custom Fields
  • 1000 Email Templates
  • 10 Shared Mailboxes
  • 1000 AI Content Assists
  • Implementation Support
  • Import Assistance
  • Custom Training
  • Dedicated Account Manager
  • Ongoing Priority Support
  • Personal CRM with stats
  • Auto invite (personalized)
  • Ability to connect with premium LinkedIn users only
  • Send automated messages in bulk
  • Auto view profiles
  • Auto endorse skills
  • Create campaigns
  • Export / import data
  • Build funnels
  • Integration with Zapier / Hubspot
  • Activity control
  • Bypass weekly invite limit

Capsule vs Octopus CRM Integrations

CapsuleOctopus CRM
  • Transpond
  • Xero
  • Zapier
  • FreshBooks
  • Mailchimp
  • Sage
  • FreeAgent
  • Microsoft
  • Google
  • QuickBooks
  • Zapier
  • Hubspot

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

CapsuleOctopus CRM
APIYesNo
Outlook IntegrationYesNo
Gmail IntegrationYesNo
QuickBooks IntegrationYesNo
Shopify IntegrationNoNo
WordPress IntegrationNoNo
Mailchimp IntegrationYesNo
WhatsApp integrationNoNo
Facebook IntegrationNoNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesNo
Excel IntegrationNoNo
Office 365 IntegrationNoNo
Google Sheets IntegrationNoNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesYes
InvoicingNoNo
Marketing AutomationYesYes
Email MarketingNoNo
SMS & Text MessagingNoNo
Project ManagementYesNo
AIYesNo
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementNoNo
Inventory ManagementNoNo
QuotingYesNo
Drip MarketingNoYes
Customer PortalNoNo
Appointment SchedulingYesNo
Workflow Automation & ManagementYesNo
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingNoNo
Call TrackingYesNo
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesNo
Shared InboxYesNo
Create Landing PagesNoNo
Chat FunctionYesNo
Website BuilderNoNo
Help DeskNoNo
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingNoNo

Capsule vs Octopus CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or Octopus CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

CapsuleOctopus CRM
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsYesNo
Automotive IndustryNoNo
Banks & BankingNoNo
Call CentersNoNo
Car & Auto DealershipsYesNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsYesNo
ConstructionYesNo
ContractorsYesNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsYesNo
EcommerceNoNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesYesNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsNoNo
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsNoNo
ManufacturingYesNo
MarketingNoYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersYesNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesNo
Property ManagementNoNo
Real EstateYesNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoNo
RetailNoNo
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoYes
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsYesNo
Travel AgentsYesNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsYesNo

Capsule vs Octopus CRM Pros & Cons

Capsule Pros

  • Available free plan
  • Integrates well with Google Workspace and Microsoft 365
  • Sales pipeline dashboard is very crisp and clear
Octopus CRM Pros

  • Integration with Sales navigator and ability to find new companies
  • Clean and Intuitive Interface
  • Efficient Lead Generation
Capsule Cons

  • Lack of user permissions
  • Suited to companies managing recurring agreements
  • Need to dig deep to find some of the functionality
Octopus CRM Cons

  • Difficulties in Canceling Subscription
  • Does not have a feature to filter lists
  • Setup is not very straightforward

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