Capsule vs Nutshell Reviews & Pricing In 2025

Want to know if Capsule or Nutshell is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Capsule vs Nutshell Reviews

	Capsule	Nutshell
Trustpilot Rating	4.6	2.8
Number of Trustpilot Reviews	42	3
iPhone App Rating	4.6	3.4
Number of iPhone App Reviews	38	68
Android App Rating	3.9	4.2
Number of Android App Reviews	347	206

Sources

• https://www.trustpilot.com/review/capsulecrm.com
• https://www.trustpilot.com/review/nutshell.com
• https://apps.apple.com/us/app/capsule-crm/id660292932
• https://apps.apple.com/us/app/nutshell-small-business-crm/id337938121
• https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US
• https://play.google.com/store/apps/details?id=com.nutshell.crm&hl=en_US&gl=US

Capsule vs Nutshell Pricing

	Capsule	Nutshell
Free Plan	Yes	No
Free Plan Limits	Two users & 250 contacts	NA
Free Trial	Yes	Yes
Free Trial Length	14 day	14 day
Cheapest Plan Name	Starter	Foundation
Cheapest Plan Cost Per Month	$38	$49
Mid Priced Plan Name	Growth	Pro
Mid Priced Plan Cost Per Month	$38	$49
Top Plan Name	Ultimate	Enterprise
Top Plan Cost Per Month	$75	$79

Capsule vs Nutshell Features

Capsule Starter vs Nutshell Foundation

Capsule Starter	Nutshell Foundation
Everything in Free 30,000 Contacts 1 Sales Pipeline 1 Project Board 50 Custom Fields 5 Email Templates 1 Shared Mailbox 10 AI Content Assists Activity Reporting Key integrations	Unlimited Data, People, Company, Leads Contact management and communication timelines Email and calendar sync Customizable single sales pipeline Free live support

Capsule Growth vs Nutshell Pro

Capsule Growth	Nutshell Pro
Everything in Starter 60,000 Contacts 5 Sales Pipelines 5 Project Boards 150 Custom Fields 50 Email Templates 3 Shared Mailboxes 1000 AI Content Assists Important Fields Workflow Automation Custom Activity Types Advanced Sales Reporting User Roles & Permissions	Unlimited Data, People, Company, Leads Contact management and communication timelines Email and calendar sync Customizable single sales pipeline Free live support Sales automation Multiple pipelines Personal email sequences Sales quotas and activity quotas Full reporting suite, including Activity, Funnel, and Forecast reports

Capsule Ultimate vs Nutshell Enterprise

Capsule Ultimate

Nutshell Enterprise

Everything in Advanced 240,000 Contacts 100 Sales Pipelines 100 Project Boards Unlimited Custom Fields 1000 Email Templates 10 Shared Mailboxes 1000 AI Content Assists Implementation Support Import Assistance Custom Training Dedicated Account Manager Ongoing Priority Support

Unlimited Data, People, Company, Leads Contact management and communication timelines Email and calendar sync Customizable single sales pipeline Free live support Sales automation Multiple pipelines Personal email sequences Sales quotas and activity quotas Full reporting suite, including Activity, Funnel, and Forecast reports 50 AI timeline summarizations per user each month Zoom transcription summarization Click tracking & notifications (also in Pro) Connected form set up (also in Pro) Unlimited in-app phone dialing and recording (also in Pro) Unlimited pipelines and custom fields 100 AI timeline summarizations per user each month Audit log, Changelog and Read-only SQL access Multiple currencies Free scheduled phone support Ongoing white glove imports API support

Capsule vs Nutshell Integrations

Capsule	Nutshell
Transpond Xero Zapier FreshBooks Mailchimp Sage FreeAgent Microsoft Google QuickBooks	Google Suite Microsoft 365 PandaDoc Dropbox Quickbooks Slack Zapier AppConnect Jira SAP

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Capsule	Nutshell
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	No	Yes
WordPress Integration	No	No
Mailchimp Integration	Yes	No
WhatsApp integration	No	No
Facebook Integration	No	Yes
LinkedIn Integration	No	Yes
Twitter/X Integration	No	Yes
Google Calendar Integration	Yes	Yes
Excel Integration	No	Yes
Office 365 Integration	No	Yes
Google Sheets Integration	No	Yes
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	No	Yes
Trello Integration	No	Yes
Zapier Integration	Yes	Yes
Invoicing	No	No
Marketing Automation	Yes	Yes
Email Marketing	No	Yes
SMS & Text Messaging	No	No
Project Management	Yes	No
AI	Yes	Yes
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	No	No
Inventory Management	No	No
Quoting	Yes	No
Drip Marketing	No	Yes
Customer Portal	No	No
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	No
Call Recording	No	No
Call Tracking	Yes	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	No
Shared Inbox	Yes	No
Create Landing Pages	No	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	No	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	Yes

Capsule vs Nutshell Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or Nutshell have dedicated landing pages explaining how their CRM software could be used for each industry.

	Capsule	Nutshell
Accountants & Accounting Firms	Yes	No
Architects & Architecture Firms	Yes	Yes
Automotive Industry	No	No
Banks & Banking	No	No
Call Centers	No	No
Car & Auto Dealerships	Yes	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Yes	No
Construction	Yes	Yes
Contractors	Yes	No
Co-working	No	No
Credit Unions	No	No
Customer Service	No	No
Dentists	No	No
Doctors	Yes	No
Ecommerce	No	Yes
Email Marketing	No	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	Yes
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	No	Yes
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	Yes
Graphic Designers & Creatives	Yes	No
Gyms	No	No
Healthcare Providers	Yes	Yes
Hotels & Hospitality	Yes	Yes
HVAC	No	Yes
Insurance Agents	No	No
Investment Banking	Yes	No
Landscapers	No	Yes
Lawyers & Law Firms	Yes	No
Logistics	No	No
Manufacturing	Yes	Yes
Marketing	No	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	Yes	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	Yes	No
Professional Services	Yes	Yes
Property Management	No	No
Real Estate	Yes	Yes
Recruiting & Recruitment Agencies	Yes	No
Restaurants	No	No
Retail	No	Yes
Roofers & Roofing	No	Yes
SaaS	Yes	Yes
Schools	Yes	No
Senior Living	No	No
Solar Businesses	No	Yes
Sports Teams	No	No
Staffing Agencies	No	Yes
Telemarketing	No	No
Therapists	No	No
Tour Operators	Yes	No
Travel Agents	Yes	No
Universities, College & Higher Education	No	No
Web Designers	No	No
Wholesalers & Distributors	Yes	No

Capsule vs Nutshell Pros & Cons

Capsule Pros Available free plan Integrates well with Google Workspace and Microsoft 365 Sales pipeline dashboard is very crisp and clear	Nutshell Pros User Interface Color-Coded System Automation and Sync
Capsule Cons Lack of user permissions Suited to companies managing recurring agreements Need to dig deep to find some of the functionality	Nutshell Cons Collaboration Challenges Inconvenient lead contact bar AI only available for higher-tier users

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