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Capsule vs Method CRM Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Capsule or Method CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Capsule vs Method CRM Reviews

CapsuleMethod CRM
Trustpilot Rating4.6No Rating
Number of Trustpilot Reviews42No Review
iPhone App Rating4.62.2
Number of iPhone App Reviews3817
Android App Rating3.93.8
Number of Android App Reviews34774

Sources

  • https://www.trustpilot.com/review/capsulecrm.com
  • https://www.trustpilot.com/review/www.method.me
  • https://apps.apple.com/us/app/capsule-crm/id660292932
  • https://apps.apple.com/us/app/method-crm/id1101726186
  • https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.method.methodcrm&hl=en_US&gl=US

Capsule vs Method CRM Pricing

CapsuleMethod CRM
Free PlanYesNo
Free Plan LimitsTwo users & 250 contactsNA
Free TrialYesYes
Free Trial Length14 day14 day
Cheapest Plan NameStarterContact Management
Cheapest Plan Cost Per Month$38$44
Mid Priced Plan NameGrowthCRM Pro
Mid Priced Plan Cost Per Month$38$44
Top Plan NameUltimateCRM Enterprise
Top Plan Cost Per Month$75$74

Capsule vs Method CRM Features

Capsule Starter vs Method CRM Contact Management

Capsule StarterMethod CRM Contact Management
  • Everything in Free
  • 30,000 Contacts
  • 1 Sales Pipeline
  • 1 Project Board
  • 50 Custom Fields
  • 5 Email Templates
  • 1 Shared Mailbox
  • 10 AI Content Assists
  • Activity Reporting
  • Key integrations
  • Email Sidebar management
  • Activity reminders
  • Calendar view
  • Contact management
  • Customer management
  • Vendor management
  • Unlimited contact records
  • Unlimited custom fields
  • Communication history
  • Add tags
  • Custom list views
  • Online portals
  • Self-serve contact portals
  • Communication & productivity
  • Send emails
  • Email templates
  • Activity management
  • Calendar
  • Workflow automation
  • Reports
  • Custom reports
  • Dashboards
  • Customization
  • DIY customization
  • Free hour with customization expert
  • Integrations
  • Zapier integration
  • Gmail add-on
  • Outlook add-on
  • Mailchimp integration
  • Google Calendar integration
  • API access
  • Support
  • Email support
  • Live chat support
  • Phone support
  • Personalized demo
  • Customer success manager
  • Self-service help center
  • Administration & extras
  • Restrict user permissions
  • Single sign-on with Google
  • Single sign-on with Intuit
  • Mobile app for iOS and Android
  • Data import and export

Capsule Growth vs Method CRM CRM Pro

Capsule GrowthMethod CRM CRM Pro
  • Everything in Starter
  • 60,000 Contacts
  • 5 Sales Pipelines
  • 5 Project Boards
  • 150 Custom Fields
  • 50 Email Templates
  • 3 Shared Mailboxes
  • 1000 AI Content Assists
  • Important Fields
  • Workflow Automation
  • Custom Activity Types
  • Advanced Sales Reporting
  • User Roles & Permissions
  • Email Sidebar management
  • Activity reminders
  • Calendar view
  • Financial management
  • View and create estimates
  • View and create sales orders
  • View and create invoices
  • View and create sales receipts
  • View, create, and process payments
  • Contact management
  • Customer management
  • Vendor management
  • Unlimited contact records
  • Unlimited custom fields
  • Communication history
  • Add tags
  • Custom list views
  • Sales pipeline
  • Web to lead form
  • Sales opportunities
  • Custom opportunity stages
  • Pipeline reports
  • Online portals
  • Self-serve contact portals
  • Accept payments through contact portals
  • Communication & productivity
  • Send emails
  • Email templates
  • Activity management
  • Calendar
  • Workflow automation
  • Reports
  • Custom reports
  • Dashboards
  • Customization
  • DIY customization
  • Free hour with customization expert
  • Integrations
  • Zapier integration
  • Gmail add-on
  • Outlook add-on
  • Mailchimp integration
  • Google Calendar integration
  • API access
  • Support
  • Email support
  • Live chat support
  • Phone support
  • Personalized demo
  • Customer success manager
  • Self-service help center
  • Administration & extras
  • Restrict user permissions
  • Single sign-on with Google
  • Single sign-on with Intuit
  • Mobile app for iOS and Android
  • Data import and export

Capsule Ultimate vs Method CRM CRM Enterprise

Capsule UltimateMethod CRM CRM Enterprise
  • Everything in Advanced
  • 240,000 Contacts
  • 100 Sales Pipelines
  • 100 Project Boards
  • Unlimited Custom Fields
  • 1000 Email Templates
  • 10 Shared Mailboxes
  • 1000 AI Content Assists
  • Implementation Support
  • Import Assistance
  • Custom Training
  • Dedicated Account Manager
  • Ongoing Priority Support
  • Email Sidebar management
  • Activity reminders
  • Calendar view
  • Financial management
  • View and create estimates
  • View and create sales orders
  • View and create invoices
  • View and create sales receipts
  • View, create, and process payments
  • View and create purchase orders
  • View and create bills
  • Contact management
  • Customer management
  • Vendor management
  • Unlimited contact records
  • Unlimited custom fields
  • Communication history
  • Add tags
  • Custom list views
  • Manage customer support cases
  • Let customers submit support cases through portals
  • Sales pipeline
  • Web to lead form
  • Sales opportunities
  • Custom opportunity stages
  • Pipeline reports
  • Online portals
  • Self-serve contact portals
  • Accept payments through contact portals
  • Communication & productivity
  • Send emails
  • Email templates
  • Activity management
  • Calendar
  • Workflow automation
  • Email campaigns
  • Reports
  • Custom reports
  • Dashboards
  • Customization
  • DIY customization
  • Free hour with customization expert
  • Integrations
  • Zapier integration
  • Gmail add-on
  • Outlook add-on
  • Mailchimp integration
  • Google Calendar integration
  • API access
  • Support
  • Email support
  • Live chat support
  • Phone support
  • Personalized demo
  • Customer success manager
  • Self-service help center
  • Administration & extras
  • Restrict user permissions
  • Single sign-on with Google
  • Single sign-on with Intuit
  • Mobile app for iOS and Android
  • Data import and export

Capsule vs Method CRM Integrations

CapsuleMethod CRM
  • Transpond
  • Xero
  • Zapier
  • FreshBooks
  • Mailchimp
  • Sage
  • FreeAgent
  • Microsoft
  • Google
  • QuickBooks
  • PayPal
  • Google Workspace
  • QuickBooks
  • Mailchimp
  • Zapier
  • Xero
  • Stripe
  • Outlook
  • Magento
  • Shopify

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

CapsuleMethod CRM
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationNoYes
WordPress IntegrationNoNo
Mailchimp IntegrationYesYes
WhatsApp integrationNoNo
Facebook IntegrationNoNo
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationNoNo
Office 365 IntegrationNoNo
Google Sheets IntegrationNoYes
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesYes
InvoicingNoYes
Marketing AutomationYesYes
Email MarketingNoYes
SMS & Text MessagingNoNo
Project ManagementYesYes
AIYesNo
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementNoNo
Inventory ManagementNoNo
QuotingYesYes
Drip MarketingNoNo
Customer PortalNoYes
Appointment SchedulingYesYes
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoYes
Ticketing SystemNoNo
Call RecordingNoNo
Call TrackingYesNo
Task ManagementYesYes
Paypal & Payment ProcessingYesYes
Document ManagementYesNo
Shared InboxYesNo
Create Landing PagesNoNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Capsule vs Method CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or Method CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

CapsuleMethod CRM
Accountants & Accounting FirmsYesYes
Architects & Architecture FirmsYesNo
Automotive IndustryNoNo
Banks & BankingNoNo
Call CentersNoNo
Car & Auto DealershipsYesNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsYesNo
ConstructionYesNo
ContractorsYesNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoYes
DentistsNoNo
DoctorsYesNo
EcommerceNoNo
Email MarketingNoYes
Electricians & Electrical ContractorsNoYes
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoYes
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesYesNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsNoNo
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsNoNo
ManufacturingYesNo
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersYesNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesNo
Property ManagementNoNo
Real EstateYesNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoNo
RetailNoNo
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsYesNo
Travel AgentsYesNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsYesYes

Capsule vs Method CRM Pros & Cons

Capsule Pros

  • Available free plan
  • Integrates well with Google Workspace and Microsoft 365
  • Sales pipeline dashboard is very crisp and clear
Method CRM Pros

  • Sales forecasting and pipeline visualization tools
  • Create and send invoices and purchase orders from the CRM system
  • Allow customers to pay invoices anytime
Capsule Cons

  • Lack of user permissions
  • Suited to companies managing recurring agreements
  • Need to dig deep to find some of the functionality
Method CRM Cons

  • No free plan available
  • Limited functionality for attaching files
  • Some difficulties integrating with third-party

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