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Capsule vs Constant Contact Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Capsule or Constant Contact is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Capsule vs Constant Contact Reviews

CapsuleConstant Contact
Trustpilot Rating4.64.1
Number of Trustpilot Reviews42849
iPhone App Rating4.64.7
Number of iPhone App Reviews388,600
Android App Rating3.94.7
Number of Android App Reviews3471,220

Sources

  • https://www.trustpilot.com/review/capsulecrm.com
  • https://www.trustpilot.com/review/www.constantcontact.com
  • https://apps.apple.com/us/app/capsule-crm/id660292932
  • https://apps.apple.com/us/app/constant-contact/id880731821
  • https://play.google.com/store/apps/details?id=com.zestia.mobile&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=com.constantcontact.toolkit&hl=en_US&gl=US

Capsule vs Constant Contact Pricing

CapsuleConstant Contact
Free PlanYesNo
Free Plan LimitsTwo users & 250 contactsNA
Free TrialYesYes
Free Trial Length14 day60 day
Cheapest Plan NameStarterLite
Cheapest Plan Cost Per Month$38$35
Mid Priced Plan NameGrowthStandard
Mid Priced Plan Cost Per Month$38$35
Top Plan NameUltimatePremium
Top Plan Cost Per Month$75$80

Capsule vs Constant Contact Features

Capsule Starter vs Constant Contact Lite

Capsule StarterConstant Contact Lite
  • Everything in Free
  • 30,000 Contacts
  • 1 Sales Pipeline
  • 1 Project Board
  • 50 Custom Fields
  • 5 Email Templates
  • 1 Shared Mailbox
  • 10 AI Content Assists
  • Activity Reporting
  • Key integrations
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Reach and engagement reporting
  • Automated welcome email
  • Contact management
  • Web sign-up forms
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Marketing campaign calendar
  • 300+ integrations

Capsule Growth vs Constant Contact Standard

Capsule GrowthConstant Contact Standard
  • Everything in Starter
  • 60,000 Contacts
  • 5 Sales Pipelines
  • 5 Project Boards
  • 150 Custom Fields
  • 50 Email Templates
  • 3 Shared Mailboxes
  • 1000 AI Content Assists
  • Important Fields
  • Workflow Automation
  • Custom Activity Types
  • Advanced Sales Reporting
  • User Roles & Permissions
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Scheduled email sends
  • Subject line A/B testing
  • Subject line recommendations
  • Subject line personalization
  • Reach and engagement reporting
  • Drilldown reporting
  • Newsletter archive
  • Automated welcome email
  • Resend to non-openers
  • Automation path templates
  • Contact management
  • Web sign-up forms
  • Contact segmentation
  • Custom segmentation
  • Contact activity segmentation
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Schedule posts in advance
  • Social media ads manager
  • Marketing campaign calendar
  • 300+ integrations

Capsule Ultimate vs Constant Contact Premium

Capsule UltimateConstant Contact Premium
  • Everything in Advanced
  • 240,000 Contacts
  • 100 Sales Pipelines
  • 100 Project Boards
  • Unlimited Custom Fields
  • 1000 Email Templates
  • 10 Shared Mailboxes
  • 1000 AI Content Assists
  • Implementation Support
  • Import Assistance
  • Custom Training
  • Dedicated Account Manager
  • Ongoing Priority Support
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Scheduled email sends
  • Subject line A/B testing
  • Subject line recommendations
  • Subject line personalization
  • Dynamic content in email
  • Reach and engagement reporting
  • Drilldown reporting
  • Engagement heat map
  • Newsletter archive
  • Automated welcome email
  • Resend to non-openers
  • Automation path templates
  • Custom automation paths
  • Contact management
  • Web sign-up forms
  • Contact segmentation
  • Custom segmentation
  • Contact activity segmentation
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Schedule posts in advance
  • Social media ads manager
  • Facebook Lookalike Ad targeting
  • Retargeting Ads
  • Google Ads Manager
  • Marketing campaign calendar
  • 300+ integrations
  • Revenue reporting
  • SEO recommendations

Capsule vs Constant Contact Integrations

CapsuleConstant Contact
  • Transpond
  • Xero
  • Zapier
  • FreshBooks
  • Mailchimp
  • Sage
  • FreeAgent
  • Microsoft
  • Google
  • QuickBooks
  • Mailchimp
  • Salesforce
  • Basecamp
  • Shopify
  • Eventbrite
  • HubSpot
  • FreshBooks
  • Stripe
  • QuickBooks
  • Zapier

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

CapsuleConstant Contact
APIYesYes
Outlook IntegrationYesYes
Gmail IntegrationYesYes
QuickBooks IntegrationYesYes
Shopify IntegrationNoYes
WordPress IntegrationNoYes
Mailchimp IntegrationYesYes
WhatsApp integrationNoNo
Facebook IntegrationNoYes
LinkedIn IntegrationNoNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesYes
Excel IntegrationNoYes
Office 365 IntegrationNoYes
Google Sheets IntegrationNoNo
Xero IntegrationYesYes
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesYes
InvoicingNoNo
Marketing AutomationYesYes
Email MarketingNoNo
SMS & Text MessagingNoYes
Project ManagementYesNo
AIYesNo
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementNoNo
Inventory ManagementNoYes
QuotingYesNo
Drip MarketingNoYes
Customer PortalNoNo
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoYes
Call RecordingNoNo
Call TrackingYesNo
Task ManagementYesNo
Paypal & Payment ProcessingYesNo
Document ManagementYesNo
Shared InboxYesNo
Create Landing PagesNoYes
Chat FunctionYesYes
Website BuilderNoYes
Help DeskNoYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingNoNo

Capsule vs Constant Contact Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or Constant Contact have dedicated landing pages explaining how their CRM software could be used for each industry.

CapsuleConstant Contact
Accountants & Accounting FirmsYesNo
Architects & Architecture FirmsYesNo
Automotive IndustryNoNo
Banks & BankingNoNo
Call CentersNoNo
Car & Auto DealershipsYesNo
Charity & Non-profitNoYes
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsYesNo
ConstructionYesNo
ContractorsYesNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsYesNo
EcommerceNoNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesYesNo
GymsNoNo
Healthcare ProvidersYesNo
Hotels & HospitalityYesNo
HVACNoNo
Insurance AgentsNoNo
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsYesNo
LogisticsNoNo
ManufacturingYesNo
MarketingNoYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersYesNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesNo
Property ManagementNoNo
Real EstateYesYes
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoNo
RetailNoYes
Roofers & RoofingNoNo
SaaSYesNo
SchoolsYesNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsYesNo
Travel AgentsYesNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsYesNo

Capsule vs Constant Contact Pros & Cons

Capsule Pros

  • Available free plan
  • Integrates well with Google Workspace and Microsoft 365
  • Sales pipeline dashboard is very crisp and clear
Constant Contact Pros

  • Intuitive and elegant UI
  • Efficient tracking and content management features
  • User-friendly campaign scheduling and email marketing options
Capsule Cons

  • Lack of user permissions
  • Suited to companies managing recurring agreements
  • Need to dig deep to find some of the functionality
Constant Contact Cons

  • Difficulty in cancelling subscription
  • Lacks multi-channel automation
  • Issues with importing contacts and customizing templates

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