Capsule vs Bitrix24 Reviews & Pricing In 2025

Want to know if Capsule or Bitrix24 is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Capsule vs Bitrix24 Reviews

	Capsule	Bitrix24
Trustpilot Rating	4.6	3.1
Number of Trustpilot Reviews	42	52
iPhone App Rating	4.6	3.9
Number of iPhone App Reviews	38	494
Android App Rating	3.9	3.8
Number of Android App Reviews	347	48,400

Sources

Capsule vs Bitrix24 Pricing

	Capsule	Bitrix24
Free Plan	Yes	Yes
Free Plan Limits	Two users & 250 contacts	Unlimited users & 5GB
Free Trial	Yes	Yes
Free Trial Length	14 day	15 day
Cheapest Plan Name	Starter	Basic
Cheapest Plan Cost Per Month	$38	$249
Mid Priced Plan Name	Growth	Professional
Mid Priced Plan Cost Per Month	$38	$249
Top Plan Name	Ultimate	Enterprise
Top Plan Cost Per Month	$75	$499

Capsule vs Bitrix24 Features

Capsule Starter vs Bitrix24 Basic

Capsule Starter	Bitrix24 Basic
Everything in Free 30,000 Contacts 1 Sales Pipeline 1 Project Board 50 Custom Fields 5 Email Templates 1 Shared Mailbox 10 AI Content Assists Activity Reporting Key integrations	24 GB 5 users Collaboration Tasks & projects CRM Bitrix24 Sign Drive Contact Center Website builder Online store Customer support

Capsule Growth vs Bitrix24 Professional

Capsule Growth	Bitrix24 Professional
Everything in Starter 60,000 Contacts 5 Sales Pipelines 5 Project Boards 150 Custom Fields 50 Email Templates 3 Shared Mailboxes 1000 AI Content Assists Important Fields Workflow Automation Custom Activity Types Advanced Sales Reporting User Roles & Permissions	1 024 GB 100 users Collaboration Tasks & projects X5 CRM Bitrix24 Sign Drive Contact Center Website builder Online store Marketing Online documents Sales Intelligence Automation HR Customer support Administration

Capsule Ultimate vs Bitrix24 Enterprise

Capsule Ultimate	Bitrix24 Enterprise
Everything in Advanced 240,000 Contacts 100 Sales Pipelines 100 Project Boards Unlimited Custom Fields 1000 Email Templates 10 Shared Mailboxes 1000 AI Content Assists Implementation Support Import Assistance Custom Training Dedicated Account Manager Ongoing Priority Support	3 TB 250 users Collaboration Tasks & projects X5 CRM Bitrix24 Sign Drive Contact Center Website builder Online store Marketing Online documents Sales Intelligence Automation HR Multiple branches Scalability Enterprise pack Customer support Administration

Capsule vs Bitrix24 Integrations

Capsule	Bitrix24
Transpond Xero Zapier FreshBooks Mailchimp Sage FreeAgent Microsoft Google QuickBooks	Google MS Office OpenOffice Xero Mailchimp Unisender Mailigen Docusign IBM Lotus Notes Dropbox

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Capsule	Bitrix24
API	Yes	Yes
Outlook Integration	Yes	No
Gmail Integration	Yes	No
QuickBooks Integration	Yes	Yes
Shopify Integration	No	Yes
WordPress Integration	No	Yes
Mailchimp Integration	Yes	Yes
WhatsApp integration	No	Yes
Facebook Integration	No	No
LinkedIn Integration	No	No
Twitter/X Integration	No	No
Google Calendar Integration	Yes	No
Excel Integration	No	Yes
Office 365 Integration	No	No
Google Sheets Integration	No	Yes
Xero Integration	Yes	Yes
Notion Integration	No	No
Asana Integration	No	Yes
Trello Integration	No	Yes
Zapier Integration	Yes	Yes
Invoicing	No	Yes
Marketing Automation	Yes	Yes
Email Marketing	No	No
SMS & Text Messaging	No	Yes
Project Management	Yes	Yes
AI	Yes	Yes
Voip & Telephony Integration	No	Yes
Dialer	No	Yes
Contract Management	No	Yes
Inventory Management	No	Yes
Quoting	Yes	Yes
Drip Marketing	No	Yes
Customer Portal	No	Yes
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	Yes
Ticketing System	No	Yes
Call Recording	No	Yes
Call Tracking	Yes	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	Yes
Shared Inbox	Yes	No
Create Landing Pages	No	Yes
Chat Function	Yes	Yes
Website Builder	No	Yes
Help Desk	No	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	No

Capsule vs Bitrix24 Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or Bitrix24 have dedicated landing pages explaining how their CRM software could be used for each industry.

	Capsule	Bitrix24
Accountants & Accounting Firms	Yes	No
Architects & Architecture Firms	Yes	No
Automotive Industry	No	No
Banks & Banking	No	No
Call Centers	No	Yes
Car & Auto Dealerships	Yes	No
Charity & Non-profit	No	No
Churches	No	Yes
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Yes	No
Construction	Yes	Yes
Contractors	Yes	No
Co-working	No	No
Credit Unions	No	No
Customer Service	No	Yes
Dentists	No	No
Doctors	Yes	Yes
Ecommerce	No	No
Email Marketing	No	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	Yes
Field Service	No	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	No
Graphic Designers & Creatives	Yes	No
Gyms	No	No
Healthcare Providers	Yes	Yes
Hotels & Hospitality	Yes	No
HVAC	No	No
Insurance Agents	No	No
Investment Banking	Yes	No
Landscapers	No	No
Lawyers & Law Firms	Yes	Yes
Logistics	No	Yes
Manufacturing	Yes	No
Marketing	No	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	Yes	Yes
Plumbers	No	No
Political Campaigns	No	No
Private Equity	Yes	No
Professional Services	Yes	No
Property Management	No	No
Real Estate	Yes	Yes
Recruiting & Recruitment Agencies	Yes	No
Restaurants	No	Yes
Retail	No	Yes
Roofers & Roofing	No	No
SaaS	Yes	No
Schools	Yes	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	Yes
Therapists	No	No
Tour Operators	Yes	Yes
Travel Agents	Yes	Yes
Universities, College & Higher Education	No	No
Web Designers	No	No
Wholesalers & Distributors	Yes	No

Capsule vs Bitrix24 Pros & Cons

Capsule Pros Available free plan Integrates well with Google Workspace and Microsoft 365 Sales pipeline dashboard is very crisp and clear	Bitrix24 Pros Sophisticated automation for sales, marketing, and project tasks Advanced email features Allows for deep customization of CRM fields, workflows, and processes
Capsule Cons Lack of user permissions Suited to companies managing recurring agreements Need to dig deep to find some of the functionality	Bitrix24 Cons Not very intuitive or user-friendly Complexity in the initial setup Involves a learning curve

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