Capsule vs Agile CRM Reviews & Pricing In 2025

Want to know if Capsule or Agile CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Capsule vs Agile CRM Reviews

	Capsule	Agile CRM
Trustpilot Rating	4.6	4.8
Number of Trustpilot Reviews	42	1,711
iPhone App Rating	4.6	1.6
Number of iPhone App Reviews	38	30
Android App Rating	3.9	1.8
Number of Android App Reviews	347	61

Sources

Capsule vs Agile CRM Pricing

	Capsule	Agile CRM
Free Plan	Yes	Yes
Free Plan Limits	Two users & 250 contacts	Up to 10 users
Free Trial	Yes	No
Free Trial Length	14 day	NA
Cheapest Plan Name	Starter	Starter
Cheapest Plan Cost Per Month	$38	$29.99
Mid Priced Plan Name	Growth	Regular
Mid Priced Plan Cost Per Month	$38	$29.99
Top Plan Name	Ultimate	Enterprise
Top Plan Cost Per Month	$75	$47.99

Capsule vs Agile CRM Features

Capsule Starter vs Agile CRM Starter

Capsule Starter

Agile CRM Starter

Everything in Free
30,000 Contacts
1 Sales Pipeline
1 Project Board
50 Custom Fields
5 Email Templates
1 Shared Mailbox
10 AI Content Assists
Activity Reporting
Key integrations

Contacts & Companies
Custom Data Fields
Lead Scoring
Unlimited Deals, Tasks & Documents
Appointment Scheduling
Custom Deal Milestones
Email Tracking
2-Way Email Integration
Email Campaigns
Web Engagement
Contact Level Analytics
Form Builder
Email Templates Builder
Landing Page Builder
5,000 Emails (Branded)
Web-to-Lead
Marketing Automation
Social Monitoring
Campaign Workflows
Nodes Per Campaign
Automation Rules (Triggers)
Helpdesk
Groups
Labels
Canned Responses
Views
Activities
Reports
Knowledge Base
Plugins/Integrations
Email & Phone Support
Google/Shopify/Stripe Sync
Chrome Extension
Basic, Email & Team Reports
Landing Page
API Calls/Day

Capsule Growth vs Agile CRM Regular

Capsule Growth

Agile CRM Regular

Everything in Starter
60,000 Contacts
5 Sales Pipelines
5 Project Boards
150 Custom Fields
50 Email Templates
3 Shared Mailboxes
1000 AI Content Assists
Important Fields
Workflow Automation
Custom Activity Types
Advanced Sales Reporting
User Roles & Permissions

Contacts & Companies
Custom Data Fields
Lead Scoring
Unlimited Deals, Tasks & Documents
Appointment Scheduling
Custom Deal Milestones
Email Tracking
2-Way Email Integration
Custom Deal Tracks
2-way Telephony
Email Campaigns
Web Engagement
Contact Level Analytics
Form Builder
Email Templates Builder
Landing Page Builder
5,000 Emails (Branded)
Web-to-Lead
Marketing Automation
Social Monitoring
Mobile Marketing
Campaign Workflows
Nodes Per Campaign
Automation Rules (Triggers)
Helpdesk
Groups
Labels
Canned Responses
Views
Activities
Reports
Knowledge Base
Plugins/Integrations
Email & Phone Support
Google/Shopify/Stripe Sync
Chrome Extension
Basic, Email & Team Reports
Landing Page
API Calls/Day

Capsule Ultimate vs Agile CRM Enterprise

Capsule Ultimate

Agile CRM Enterprise

Everything in Advanced
240,000 Contacts
100 Sales Pipelines
100 Project Boards
Unlimited Custom Fields
1000 Email Templates
10 Shared Mailboxes
1000 AI Content Assists
Implementation Support
Import Assistance
Custom Training
Dedicated Account Manager
Ongoing Priority Support

Contacts & Companies
Custom Data Fields
Lead Scoring
Unlimited Deals, Tasks & Documents
Appointment Scheduling
Custom Deal Milestones
Email Tracking
2-Way Email Integration
Custom Deal Tracks
2-way Telephony
Post-call Automation
Call Recording
Automated Voicemails
Email Campaigns
Web Engagement
Contact Level Analytics
Form Builder
Email Templates Builder
Landing Page Builder
5,000 Emails (Branded)
Web-to-Lead
Marketing Automation
Social Monitoring
Mobile Marketing
SES/Mandrill/Sendgrid Integration
Campaign Workflows
Nodes Per Campaign
Automation Rules (Triggers)
Helpdesk
Groups
Labels
Canned Responses
Views
Activities
Reports
Knowledge Base
Plugins/Integrations
Email & Phone Support
Dedicated Account Rep
Onboarding Coach
Google/Shopify/Stripe Sync
Chrome Extension
Basic, Email & Team Reports
Access Controls (ACLs)
Landing Page
API Calls/Day

Capsule vs Agile CRM Integrations

Capsule	Agile CRM
Transpond Xero Zapier FreshBooks Mailchimp Sage FreeAgent Microsoft Google QuickBooks	Zapier Shopify Magento QuickBooks Stripe Twilio Google Apps Zendesk Facebook Tidio

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Capsule	Agile CRM
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	Yes
Shopify Integration	No	Yes
WordPress Integration	No	Yes
Mailchimp Integration	Yes	No
WhatsApp integration	No	No
Facebook Integration	No	Yes
LinkedIn Integration	No	Yes
Twitter/X Integration	No	Yes
Google Calendar Integration	Yes	Yes
Excel Integration	No	No
Office 365 Integration	No	No
Google Sheets Integration	No	Yes
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	No	No
Trello Integration	No	No
Zapier Integration	Yes	Yes
Invoicing	No	Yes
Marketing Automation	Yes	Yes
Email Marketing	No	Yes
SMS & Text Messaging	No	No
Project Management	Yes	Yes
AI	Yes	No
Voip & Telephony Integration	No	Yes
Dialer	No	Yes
Contract Management	No	Yes
Inventory Management	No	No
Quoting	Yes	Yes
Drip Marketing	No	Yes
Customer Portal	No	Yes
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	Yes
Call Recording	No	Yes
Call Tracking	Yes	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	No
Document Management	Yes	Yes
Shared Inbox	Yes	No
Create Landing Pages	No	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	No	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	No	No

Capsule vs Agile CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Capsule or Agile CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

	Capsule	Agile CRM
Accountants & Accounting Firms	Yes	No
Architects & Architecture Firms	Yes	No
Automotive Industry	No	No
Banks & Banking	No	Yes
Call Centers	No	Yes
Car & Auto Dealerships	Yes	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	Yes	No
Construction	Yes	No
Contractors	Yes	No
Co-working	No	No
Credit Unions	No	No
Customer Service	No	Yes
Dentists	No	No
Doctors	Yes	No
Ecommerce	No	Yes
Email Marketing	No	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	No
Graphic Designers & Creatives	Yes	No
Gyms	No	No
Healthcare Providers	Yes	No
Hotels & Hospitality	Yes	No
HVAC	No	No
Insurance Agents	No	No
Investment Banking	Yes	No
Landscapers	No	No
Lawyers & Law Firms	Yes	No
Logistics	No	No
Manufacturing	Yes	No
Marketing	No	No
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	Yes	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	Yes	No
Professional Services	Yes	No
Property Management	No	No
Real Estate	Yes	Yes
Recruiting & Recruitment Agencies	Yes	No
Restaurants	No	No
Retail	No	No
Roofers & Roofing	No	No
SaaS	Yes	Yes
Schools	Yes	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	No
Therapists	No	No
Tour Operators	Yes	No
Travel Agents	Yes	No
Universities, College & Higher Education	No	No
Web Designers	No	No
Wholesalers & Distributors	Yes	No

Capsule vs Agile CRM Pros & Cons

Capsule Pros Available free plan Integrates well with Google Workspace and Microsoft 365 Sales pipeline dashboard is very crisp and clear	Agile CRM Pros Automated sales pipeline system Effective email marketing tools Flexible Customization Options
Capsule Cons Lack of user permissions Suited to companies managing recurring agreements Need to dig deep to find some of the functionality	Agile CRM Cons Lack of reporting Steep Learning Curve Integration issues with third parties

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