Bitrix24 vs Octopus CRM Reviews & Pricing In 2025

Want to know if Bitrix24 or Octopus CRM is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Bitrix24 vs Octopus CRM Reviews

	Bitrix24	Octopus CRM
Trustpilot Rating	3.1	4.1
Number of Trustpilot Reviews	52	182
iPhone App Rating	3.9	No Rating
Number of iPhone App Reviews	494	No Review
Android App Rating	3.8	No Rating
Number of Android App Reviews	48,400	No Review

Sources

• https://www.trustpilot.com/review/bitrix24.com
• https://www.trustpilot.com/review/octopuscrm.io
• https://apps.apple.com/us/app/bitrix24/id561683423
• https://www.apple.com/app-store/
• https://play.google.com/store/apps/details?id=com.bitrix24.android&hl=en_US&gl=US
• https://play.google.com/store/apps/

Bitrix24 vs Octopus CRM Pricing

	Bitrix24	Octopus CRM
Free Plan	Yes	No
Free Plan Limits	Unlimited users & 5GB	NA
Free Trial	Yes	Yes
Free Trial Length	15 day	7 day
Cheapest Plan Name	Basic	Starter
Cheapest Plan Cost Per Month	$249	$14.99
Mid Priced Plan Name	Professional	Pro
Mid Priced Plan Cost Per Month	$249	$14.99
Top Plan Name	Enterprise	Unlimited
Top Plan Cost Per Month	$499	$39.99

Bitrix24 vs Octopus CRM Features

Bitrix24 Basic vs Octopus CRM Starter

Bitrix24 Basic	Octopus CRM Starter
24 GB 5 users Collaboration Tasks & projects CRM Bitrix24 Sign Drive Contact Center Website builder Online store Customer support	Personal CRM with stats Auto invite (personalized) Ability to connect with premium LinkedIn users only

Bitrix24 Professional vs Octopus CRM Pro

Bitrix24 Professional	Octopus CRM Pro
1 024 GB 100 users Collaboration Tasks & projects X5 CRM Bitrix24 Sign Drive Contact Center Website builder Online store Marketing Online documents Sales Intelligence Automation HR Customer support Administration	Personal CRM with stats Auto invite (personalized) Ability to connect with premium LinkedIn users only Send automated messages in bulk Auto view profiles Auto endorse skills

Bitrix24 Enterprise vs Octopus CRM Unlimited

Bitrix24 Enterprise	Octopus CRM Unlimited
3 TB 250 users Collaboration Tasks & projects X5 CRM Bitrix24 Sign Drive Contact Center Website builder Online store Marketing Online documents Sales Intelligence Automation HR Multiple branches Scalability Enterprise pack Customer support Administration	Personal CRM with stats Auto invite (personalized) Ability to connect with premium LinkedIn users only Send automated messages in bulk Auto view profiles Auto endorse skills Create campaigns Export / import data Build funnels Integration with Zapier / Hubspot Activity control Bypass weekly invite limit

Bitrix24 vs Octopus CRM Integrations

Bitrix24	Octopus CRM
Google MS Office OpenOffice Xero Mailchimp Unisender Mailigen Docusign IBM Lotus Notes Dropbox	Zapier Hubspot

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Bitrix24	Octopus CRM
API	Yes	No
Outlook Integration	No	No
Gmail Integration	No	No
QuickBooks Integration	Yes	No
Shopify Integration	Yes	No
WordPress Integration	Yes	No
Mailchimp Integration	Yes	No
WhatsApp integration	Yes	No
Facebook Integration	No	No
LinkedIn Integration	No	No
Twitter/X Integration	No	No
Google Calendar Integration	No	No
Excel Integration	Yes	No
Office 365 Integration	No	No
Google Sheets Integration	Yes	No
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	Yes	No
Trello Integration	Yes	No
Zapier Integration	Yes	Yes
Invoicing	Yes	No
Marketing Automation	Yes	Yes
Email Marketing	No	No
SMS & Text Messaging	Yes	No
Project Management	Yes	No
AI	Yes	No
Voip & Telephony Integration	Yes	No
Dialer	Yes	No
Contract Management	Yes	No
Inventory Management	Yes	No
Quoting	Yes	No
Drip Marketing	Yes	Yes
Customer Portal	Yes	No
Appointment Scheduling	Yes	No
Workflow Automation & Management	Yes	No
ERP	No	No
Order Management	Yes	No
Ticketing System	Yes	No
Call Recording	Yes	No
Call Tracking	Yes	No
Task Management	Yes	Yes
Paypal & Payment Processing	Yes	Yes
Document Management	Yes	No
Shared Inbox	No	No
Create Landing Pages	Yes	No
Chat Function	Yes	No
Website Builder	Yes	No
Help Desk	Yes	No
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	No
Document Storage	Yes	No
Mapping	No	No

Bitrix24 vs Octopus CRM Industry Specific CRM Solutions

The following comparison looks at whether or not Bitrix24 or Octopus CRM have dedicated landing pages explaining how their CRM software could be used for each industry.

	Bitrix24	Octopus CRM
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	No	No
Automotive Industry	No	No
Banks & Banking	No	No
Call Centers	Yes	No
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	Yes	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	Yes	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	Yes	No
Dentists	No	No
Doctors	Yes	No
Ecommerce	No	No
Email Marketing	No	No
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	No	No
Event Management	Yes	No
Field Service	No	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	Yes	No
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	No	No
Investment Banking	No	No
Landscapers	No	No
Lawyers & Law Firms	Yes	No
Logistics	Yes	No
Manufacturing	No	No
Marketing	No	Yes
Mortgage Brokers & Loan Offices	No	No
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	Yes	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	No	No
Property Management	No	No
Real Estate	Yes	No
Recruiting & Recruitment Agencies	No	No
Restaurants	Yes	No
Retail	Yes	No
Roofers & Roofing	No	No
SaaS	No	No
Schools	No	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	Yes
Telemarketing	Yes	No
Therapists	No	No
Tour Operators	Yes	No
Travel Agents	Yes	No
Universities, College & Higher Education	No	No
Web Designers	No	No
Wholesalers & Distributors	No	No

Bitrix24 vs Octopus CRM Pros & Cons

Bitrix24 Pros Sophisticated automation for sales, marketing, and project tasks Advanced email features Allows for deep customization of CRM fields, workflows, and processes	Octopus CRM Pros Integration with Sales navigator and ability to find new companies Clean and Intuitive Interface Efficient Lead Generation
Bitrix24 Cons Not very intuitive or user-friendly Complexity in the initial setup Involves a learning curve	Octopus CRM Cons Difficulties in Canceling Subscription Does not have a feature to filter lists Setup is not very straightforward

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