Wondering if Bitrix24 is the right CRM software for your business?
Then have a look at the user created reviews below, along with pricing and features.
Bitrix24 User Reviews
Bitrix24 Review Summary
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Bitrix24 Reviews
| Source | Review Score | Number of Reviews |
|---|---|---|
| Trustpilot | 3.1 | 52 |
| iPhone App | 3.9 | 494 |
| Android App | 3.8 | 48,400 |
Bitrix24 Prices
| Plan | Price |
|---|---|
| Free Plan | Yes |
| Free Trial | Yes |
| Free Trial Length | 15 day |
| Cheapest Plan: Basic | Free plan available then $61 / month |
| Mid-Tier Plan: Professional | $249 / month |
| Top Plan: Enterprise | $499 / month |
Bitrix24 Features
Basic Features
- 24 GB
- 5 users
- Collaboration
- Tasks & projects
- CRM
- Bitrix24 Sign
- Drive
- Contact Center
- Website builder
- Online store
- Customer support
Professional Features
- 1 024 GB
- 100 users
- Collaboration
- Tasks & projects
- X5 CRM
- Bitrix24 Sign
- Drive
- Contact Center
- Website builder
- Online store
- Marketing
- Online documents
- Sales Intelligence
- Automation
- HR
- Customer support
- Administration
Enterprise Features
- 3 TB
- 250 users
- Collaboration
- Tasks & projects
- X5 CRM
- Bitrix24 Sign
- Drive
- Contact Center
- Website builder
- Online store
- Marketing
- Online documents
- Sales Intelligence
- Automation
- HR
- Multiple branches
- Scalability
- Enterprise pack
- Customer support
- Administration
List of Bitrix24 Integrations
- MS Office
- OpenOffice
- Xero
- Mailchimp
- Unisender
- Mailigen
- Docusign
- IBM Lotus Notes
- Dropbox
Other Features
| Feature | Is It Included |
|---|---|
| API | Yes |
| Outlook Integration | No |
| Gmail Integration | No |
| QuickBooks Integration | Yes |
| Shopify Integration | Yes |
| WordPress Integration | Yes |
| Mailchimp Integration | Yes |
| WhatsApp integration | Yes |
| Facebook Integration | No |
| LinkedIn Integration | No |
| Twitter/X Integration | No |
| Google Calendar Integration | No |
| Excel Integration | Yes |
| Office 365 Integration | No |
| Google Sheets Integration | Yes |
| Xero Integration | Yes |
| Notion Integration | No |
| Asana Integration | Yes |
| Trello Integration | Yes |
| Zapier Integration | Yes |
| Invoicing | Yes |
| Marketing Automation | Yes |
| Email Marketing | Yes |
| SMS & Text Messaging | Yes |
| Project Management | Yes |
| AI | Yes |
| Voip & Telephony Integration | Yes |
| Dialer | Yes |
| Contract Management | Yes |
| Inventory Management | Yes |
| Quoting | Yes |
| Drip Marketing | Yes |
| Customer Portal | Yes |
| Appointment Scheduling | Yes |
| Workflow Automation & Management | Yes |
| ERP | No |
| Order Management | Yes |
| Ticketing System | Yes |
| Call Recording | Yes |
| Call Tracking | Yes |
| Task Management | Yes |
| Paypal & Payment Processing | Yes |
| Document Management | Yes |
| Shared Inbox | No |
| Create Landing Pages | Yes |
| Chat Function | Yes |
| Website Builder | Yes |
| Help Desk | Yes |
| GPS Tracking | No |
| Loyalty Program | No |
| Cloud Storage | Yes |
| Document Storage | Yes |
| Mapping | No |
Industry Specific CRM Solution
- Accountants & Accounting Firms: No
- Architects & Architecture Firms: No
- Automotive Industry: No
- Banks & Banking: No
- Call Centers: Yes
- Car & Auto Dealerships: No
- Charity & Non-profit: No
- Churches: Yes
- Cleaners & Cleaning Businesses: No
- Coaches: No
- Consultants & Consulting Firms: No
- Construction: Yes
- Contractors: No
- Co-working: No
- Credit Unions: No
- Customer Service: Yes
- Dentists: No
- Doctors: Yes
- Ecommerce: No
- Email Marketing: No
- Electricians & Electrical Contractors: No
- Engineers & Engineering Firms: No
- Event Management: Yes
- Field Service: No
- Financial Advisors & Services: No
- Freight Brokers & Forwarders: No
- Government & Public Sector: No
- Graphic Designers & Creatives: No
- Gyms: No
- Healthcare Providers: Yes
- Hotels & Hospitality: No
- HVAC: No
- Insurance Agents: No
- Investment Banking: No
- Landscapers: No
- Lawyers & Law Firms: Yes
- Logistics: Yes
- Manufacturing: No
- Marketing: No
- Mortgage Brokers & Loan Offices: No
- Movers & Moving Companies: No
- Museums: No
- Personal Trainers: No
- Photographers: Yes
- Plumbers: No
- Political Campaigns: No
- Private Equity: No
- Professional Services: No
- Property Management: No
- Real Estate: Yes
- Recruiting & Recruitment Agencies: No
- Restaurants: Yes
- Retail: Yes
- Roofers & Roofing: No
- SaaS: No
- Schools: No
- Senior Living: No
- Solar Businesses: No
- Sports Teams: No
- Staffing Agencies: No
- Telemarketing: Yes
- Therapists: No
- Tour Operators: Yes
- Travel Agents: Yes
- Universities, College & Higher Education: No
- Web Designers: No
- Wholesalers & Distributors: No
Bitrix24 Pros & Cons
Pros
- Sophisticated automation for sales, marketing, and project tasks
- Advanced email features
- Allows for deep customization of CRM fields, workflows, and processes
Cons
- Not very intuitive or user-friendly
- Complexity in the initial setup
- Involves a learning curve
Website: Bitrix24 website
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