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Act! vs SharpSpring Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Act! or SharpSpring is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Act! vs SharpSpring Reviews

Act!SharpSpring
Trustpilot Rating4.22.2
Number of Trustpilot Reviews108
iPhone App Rating2.31.8
Number of iPhone App Reviews3727
Android App Rating2.4No Rating
Number of Android App Reviews72No Review

Sources

  • https://www.trustpilot.com/review/www.act.com
  • https://www.trustpilot.com/review/sharpspring.com
  • https://apps.apple.com/us/app/act-companion/id1167654821
  • https://apps.apple.com/us/app/sharpspring/id992116669
  • https://play.google.com/store/apps/details?id=com.act.companion&hl=en_US&gl=US
  • https://play.google.com/store/apps/

Act! vs SharpSpring Pricing

Act!SharpSpring
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesYes
Free Trial Length14 day60 day
Cheapest Plan NameAct! Premium CloudLite
Cheapest Plan Cost Per MonthNot Listed$35
Mid Priced Plan NameNAStandard
Mid Priced Plan Cost Per MonthNot Listed$35
Top Plan NameAct! Premium DesktopPremium
Top Plan Cost Per Month$37.50$80

Act! vs SharpSpring Features

Act! Act! Premium Cloud vs SharpSpring Lite

Act! Act! Premium CloudSharpSpring Lite
  • Immediate, browser-based access
  • World-class, secure hosting
  • Automatic updates and backups
  • Optional desktop sync
  • Expert technical support
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Reach and engagement reporting
  • Automated welcome email
  • Contact management
  • Web sign-up forms
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Marketing campaign calendar
  • 300+ integrations

Act! NA vs SharpSpring Standard

Act! NASharpSpring Standard
NA
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Scheduled email sends
  • Subject line A/B testing
  • Subject line recommendations
  • Subject line personalization
  • Reach and engagement reporting
  • Drilldown reporting
  • Newsletter archive
  • Automated welcome email
  • Resend to non-openers
  • Automation path templates
  • Contact management
  • Web sign-up forms
  • Contact segmentation
  • Custom segmentation
  • Contact activity segmentation
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Schedule posts in advance
  • Social media ads manager
  • Marketing campaign calendar
  • 300+ integrations

Act! Act! Premium Desktop vs SharpSpring Premium

Act! Act! Premium DesktopSharpSpring Premium
  • Networked and offline access
  • Self-managed security
  • Complete control of updates
  • Compatibility w/desktop add-ons
  • Expert technical support
  • Drag & drop email templates
  • AI content recommendations**
  • Polls & Surveys
  • Scheduled email sends
  • Subject line A/B testing
  • Subject line recommendations
  • Subject line personalization
  • Dynamic content in email
  • Reach and engagement reporting
  • Drilldown reporting
  • Engagement heat map
  • Newsletter archive
  • Automated welcome email
  • Resend to non-openers
  • Automation path templates
  • Custom automation paths
  • Contact management
  • Web sign-up forms
  • Contact segmentation
  • Custom segmentation
  • Contact activity segmentation
  • Registration form
  • Payments
  • Sell products & services
  • SMS campaigns
  • Text-to-join
  • SMS reporting
  • Post on Facebook, Instagram, LinkedIn
  • Social reporting
  • Schedule posts in advance
  • Social media ads manager
  • Facebook Lookalike Ad targeting
  • Retargeting Ads
  • Google Ads Manager
  • Marketing campaign calendar
  • 300+ integrations
  • Revenue reporting
  • SEO recommendations

Act! vs SharpSpring Integrations

Act!SharpSpring
  • Slack
  • Eventbrite
  • SurveyMonkey
  • Shopify
  • BigCommerce
  • Facebook
  • Freshdesk
  • Zendesk
  • QuickBooks
  • Xero
  • Litmus
  • Shutterstock
  • Salesforce
  • Zapier
  • Veeqo
  • Tilkee
  • Paperform
  • FreshBooks
  • ClickUp
  • PandaDoc

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

Act!SharpSpring
APIYesYes
Outlook IntegrationYesNo
Gmail IntegrationYesNo
QuickBooks IntegrationYesNo
Shopify IntegrationYesYes
WordPress IntegrationNoNo
Mailchimp IntegrationNoNo
WhatsApp integrationNoNo
Facebook IntegrationYesNo
LinkedIn IntegrationYesNo
Twitter/X IntegrationYesNo
Google Calendar IntegrationYesNo
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesYes
InvoicingNoNo
Marketing AutomationYesYes
Email MarketingYesYes
SMS & Text MessagingYesNo
Project ManagementNoNo
AINoNo
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementNoNo
QuotingYesNo
Drip MarketingYesYes
Customer PortalNoNo
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingNoNo
Call TrackingNoNo
Task ManagementYesYes
Paypal & Payment ProcessingNoNo
Document ManagementYesNo
Shared InboxNoNo
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderNoNo
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingYesNo

Act! vs SharpSpring Industry Specific CRM Solutions

The following comparison looks at whether or not Act! or SharpSpring have dedicated landing pages explaining how their CRM software could be used for each industry.

Act!SharpSpring
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingNoNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsNoNo
EcommerceNoYes
Email MarketingYesYes
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsYesNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersNoNo
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsNoNo
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsNoNo
LogisticsNoNo
ManufacturingNoNo
MarketingNoYes
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementNoNo
Real EstateNoNo
Recruiting & Recruitment AgenciesNoNo
RestaurantsNoNo
RetailNoNo
Roofers & RoofingNoNo
SaaSNoNo
SchoolsNoNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoNo
Web DesignersNoYes
Wholesalers & DistributorsNoNo

Act! vs SharpSpring Pros & Cons

Act! Pros

  • Good marketing automation workflow builder
  • Excellent Sales Pipeline Tracking
  • Robust contact management
SharpSpring Pros

  • Numerous workflow templates
  • Comprehensive Marketing Automation
  • Intuitive design
Act! Cons

  • Dated user interface
  • Email integration requires an external email client
  • Limited access to analytics
SharpSpring Cons

  • Deteriorating service and malfunctioning features
  • No free plan
  • Limited features compared to its competitors

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