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Act! vs Neon One Reviews & Pricing In 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if Act! or Neon One is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Act! vs Neon One Reviews

Act!Neon One
Trustpilot Rating4.2No Rating
Number of Trustpilot Reviews10No Review
iPhone App Rating2.3No Rating
Number of iPhone App Reviews37No Review
Android App Rating2.4No Rating
Number of Android App Reviews72No Review

Sources

  • https://www.trustpilot.com/review/www.act.com
  • https://www.trustpilot.com/review/neonone.com
  • https://apps.apple.com/us/app/act-companion/id1167654821
  • https://www.apple.com/app-store/
  • https://play.google.com/store/apps/details?id=com.act.companion&hl=en_US&gl=US
  • https://play.google.com/store/apps/

Act! vs Neon One Pricing

Act!Neon One
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesNo
Free Trial Length14 dayNA
Cheapest Plan NameAct! Premium CloudEssentials
Cheapest Plan Cost Per MonthNot Listed$199
Mid Priced Plan NameNAImpact
Mid Priced Plan Cost Per MonthNot Listed$199
Top Plan NameAct! Premium DesktopEmpower
Top Plan Cost Per Month$37.50$399

Act! vs Neon One Features

Act! Act! Premium Cloud vs Neon One Essentials

Act! Act! Premium CloudNeon One Essentials
  • Immediate, browser-based access
  • World-class, secure hosting
  • Automatic updates and backups
  • Optional desktop sync
  • Expert technical support
  • Fundraising & Donor Management
  • Peer-to-Peer Fundraising
  • Grant Management & Tracking Tool
  • Activity Tracking & Prospecting
  • 1 Active Workflow

Act! NA vs Neon One Impact

Act! NANeon One Impact
NA
  • QuickBooks integration
  • Volunteer Management
  • Events Management
  • Open API
  • 15 Active Workflows
  • Fundraising & Donor Management
  • Peer-to-Peer Fundraising
  • Grant Management & Tracking Tool
  • Activity Tracking & Prospecting

Act! Act! Premium Desktop vs Neon One Empower

Act! Act! Premium DesktopNeon One Empower
  • Networked and offline access
  • Self-managed security
  • Complete control of updates
  • Compatibility w/desktop add-ons
  • Expert technical support
  • Live Chat & Phone Support
  • Radius Search
  • Unlimited Active Workflows
  • QuickBooks integration
  • Volunteer Management
  • Events Management
  • Open API
  • Fundraising & Donor Management
  • Peer-to-Peer Fundraising
  • Grant Management & Tracking Tool
  • Activity Tracking & Prospecting

Act! vs Neon One Integrations

Act!Neon One
  • Slack
  • Eventbrite
  • SurveyMonkey
  • Shopify
  • BigCommerce
  • Facebook
  • Freshdesk
  • Zendesk
  • QuickBooks
  • Xero
  • PayPal
  • Mailchimp
  • Eventbrite
  • Stripe
  • QuickBooks
  • Zapier
  • Constant Contact
  • QuickBooks
  • Klaviyo
  • Flipcause

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

Act!Neon One
APIYesYes
Outlook IntegrationYesNo
Gmail IntegrationYesNo
QuickBooks IntegrationYesYes
Shopify IntegrationYesNo
WordPress IntegrationNoNo
Mailchimp IntegrationNoYes
WhatsApp integrationNoNo
Facebook IntegrationYesNo
LinkedIn IntegrationYesNo
Twitter/X IntegrationYesNo
Google Calendar IntegrationYesNo
Excel IntegrationYesNo
Office 365 IntegrationYesNo
Google Sheets IntegrationYesNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesYes
InvoicingNoNo
Marketing AutomationYesYes
Email MarketingYesNo
SMS & Text MessagingYesNo
Project ManagementNoNo
AINoNo
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementNoNo
QuotingYesNo
Drip MarketingYesNo
Customer PortalNoYes
Appointment SchedulingYesNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemNoNo
Call RecordingNoNo
Call TrackingNoNo
Task ManagementYesYes
Paypal & Payment ProcessingNoYes
Document ManagementYesNo
Shared InboxNoNo
Create Landing PagesYesYes
Chat FunctionYesYes
Website BuilderNoYes
Help DeskYesYes
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesYes
Document StorageYesYes
MappingYesNo

Act! vs Neon One Industry Specific CRM Solutions

The following comparison looks at whether or not Act! or Neon One have dedicated landing pages explaining how their CRM software could be used for each industry.

Act!Neon One
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsNoNo
Automotive IndustryNoNo
Banks & BankingNoNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoYes
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsNoNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsNoNo
Customer ServiceNoNo
DentistsNoNo
DoctorsNoNo
EcommerceNoNo
Email MarketingYesNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsYesNo
Event ManagementNoYes
Field ServiceNoNo
Financial Advisors & ServicesNoNo
Freight Brokers & ForwardersNoNo
Government & Public SectorNoNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersNoNo
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsNoNo
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsNoNo
LogisticsNoNo
ManufacturingNoNo
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesNoNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityNoNo
Professional ServicesNoNo
Property ManagementNoNo
Real EstateNoNo
Recruiting & Recruitment AgenciesNoNo
RestaurantsNoNo
RetailNoNo
Roofers & RoofingNoNo
SaaSNoNo
SchoolsNoNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesNoNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

Act! vs Neon One Pros & Cons

Act! Pros

  • Good marketing automation workflow builder
  • Excellent Sales Pipeline Tracking
  • Robust contact management
Neon One Pros

  • Smart deduplication to limit manual data entry
  • Useful platform to organize donor data and run reports
  • Engaging virtual fundraising campaigns
Act! Cons

  • Dated user interface
  • Email integration requires an external email client
  • Limited access to analytics
Neon One Cons

  • Terrible data migration process
  • Built-in email template tool can be complex
  • Expensive

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