Act! vs EngageBay Reviews & Pricing In 2025

Want to know if Act! or EngageBay is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Act! vs EngageBay Reviews

	Act!	EngageBay
Trustpilot Rating	4.2	4.8
Number of Trustpilot Reviews	10	356
iPhone App Rating	2.3	2
Number of iPhone App Reviews	37	4
Android App Rating	2.4	No Rating
Number of Android App Reviews	72	No Review

Sources

Act! vs EngageBay Pricing

	Act!	EngageBay
Free Plan	No	Yes
Free Plan Limits	NA	250 contacts/15 users
Free Trial	Yes	No
Free Trial Length	14 day	NA
Cheapest Plan Name	Act! Premium Cloud	Basic
Cheapest Plan Cost Per Month	Not Listed	$64.99
Mid Priced Plan Name	NA	Growth
Mid Priced Plan Cost Per Month	Not Listed	$64.99
Top Plan Name	Act! Premium Desktop	Pro
Top Plan Cost Per Month	$37.50	$119.99

Act! vs EngageBay Features

Act! Act! Premium Cloud vs EngageBay Basic

Act! Act! Premium Cloud	EngageBay Basic
Immediate, browser-based access World-class, secure hosting Automatic updates and backups Optional desktop sync Expert technical support	500 Contacts Email Templates Web Pop-ups Landing Page Builder Lead Scoring SMS Marketing 3rd Party Integrations Social Suite Tag Manager

Act! NA vs EngageBay Growth

Act! NA	EngageBay Growth
NA	5000 Contacts Marketing Automation Push Notifications Site Messages Broadcast A/B Testing Landing Page A/B Testing Custom Domain Call Records Service Automation Products Proposals

Act! Act! Premium Desktop vs EngageBay Pro

Act! Act! Premium Desktop	EngageBay Pro
Networked and offline access Self-managed security Complete control of updates Compatibility w/desktop add-ons Expert technical support	Unlimited Contacts Marketing Automation Web Analytics Proposal Analytics SSO Role Management Goals Custom Reporting Dedicated Account Manager Uptime SLA Phone Support

Act! vs EngageBay Integrations

Act!	EngageBay
Slack Eventbrite SurveyMonkey Shopify BigCommerce Facebook Freshdesk Zendesk QuickBooks Xero	Zapier Shopify SendGrid Mailgun Xero Stripe Amazon Twilio DocuSign Asana

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Act!	EngageBay
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	No
QuickBooks Integration	Yes	Yes
Shopify Integration	Yes	Yes
WordPress Integration	No	No
Mailchimp Integration	No	No
WhatsApp integration	No	Yes
Facebook Integration	Yes	No
LinkedIn Integration	Yes	Yes
Twitter/X Integration	Yes	No
Google Calendar Integration	Yes	No
Excel Integration	Yes	No
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	No
Xero Integration	Yes	Yes
Notion Integration	No	No
Asana Integration	No	Yes
Trello Integration	No	Yes
Zapier Integration	Yes	Yes
Invoicing	No	No
Marketing Automation	Yes	Yes
Email Marketing	Yes	Yes
SMS & Text Messaging	Yes	Yes
Project Management	No	Yes
AI	No	No
Voip & Telephony Integration	No	Yes
Dialer	No	Yes
Contract Management	Yes	No
Inventory Management	No	No
Quoting	Yes	Yes
Drip Marketing	Yes	Yes
Customer Portal	No	No
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	No
Ticketing System	No	Yes
Call Recording	No	Yes
Call Tracking	No	Yes
Task Management	Yes	Yes
Paypal & Payment Processing	No	Yes
Document Management	Yes	No
Shared Inbox	No	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	Yes	No

Act! vs EngageBay Industry Specific CRM Solutions

The following comparison looks at whether or not Act! or EngageBay have dedicated landing pages explaining how their CRM software could be used for each industry.

	Act!	EngageBay
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	No	Yes
Automotive Industry	No	No
Banks & Banking	No	Yes
Call Centers	No	Yes
Car & Auto Dealerships	No	No
Charity & Non-profit	No	Yes
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	Yes
Consultants & Consulting Firms	No	No
Construction	No	Yes
Contractors	No	No
Co-working	No	No
Credit Unions	No	No
Customer Service	No	Yes
Dentists	No	No
Doctors	No	Yes
Ecommerce	No	No
Email Marketing	Yes	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Yes	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	No	No
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	No
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	No	Yes
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	No	No
Investment Banking	Yes	No
Landscapers	No	No
Lawyers & Law Firms	No	No
Logistics	No	No
Manufacturing	No	Yes
Marketing	No	Yes
Mortgage Brokers & Loan Offices	No	Yes
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	No	No
Property Management	No	No
Real Estate	No	Yes
Recruiting & Recruitment Agencies	No	No
Restaurants	No	Yes
Retail	No	Yes
Roofers & Roofing	No	No
SaaS	No	Yes
Schools	No	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	Yes
Therapists	No	No
Tour Operators	No	No
Travel Agents	No	Yes
Universities, College & Higher Education	No	No
Web Designers	No	Yes
Wholesalers & Distributors	No	No

Act! vs EngageBay Pros & Cons

Act! Pros Good marketing automation workflow builder Excellent Sales Pipeline Tracking Robust contact management	EngageBay Pros Free plan Marketing and sales products in unison Developer-friendly
Act! Cons Dated user interface Email integration requires an external email client Limited access to analytics	EngageBay Cons Email templates look outdated Limited reporting capabilities High cost for usage

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