Act! vs Creatio Reviews & Pricing In 2025

Want to know if Act! or Creatio is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

Act! vs Creatio Reviews

	Act!	Creatio
Trustpilot Rating	4.2	3.8
Number of Trustpilot Reviews	10	2
iPhone App Rating	2.3	4.2
Number of iPhone App Reviews	37	11
Android App Rating	2.4	No Rating
Number of Android App Reviews	72	No Review

Sources

Act! vs Creatio Pricing

	Act!	Creatio
Free Plan	No	No
Free Plan Limits	NA	NA
Free Trial	Yes	Yes
Free Trial Length	14 day	14 day
Cheapest Plan Name	Act! Premium Cloud	Standard
Cheapest Plan Cost Per Month	Not Listed	Not Listed
Mid Priced Plan Name	NA	NA
Mid Priced Plan Cost Per Month	Not Listed	Not Listed
Top Plan Name	Act! Premium Desktop	NA
Top Plan Cost Per Month	$37.50	Not Listed

Act! vs Creatio Features

Act! Act! Premium Cloud vs Creatio Standard

Act! Act! Premium Cloud	Creatio Standard
Immediate, browser-based access World-class, secure hosting Automatic updates and backups Optional desktop sync Expert technical support	Unified CRM experience 360-degree customer view Unlimited no-code customization End-to-end workflow automation Real-time analytics and reporting Campaign Management Email Marketing Digital Ads Event Management Lead And Opportunity Management Sales Productivity Sales Forecasting Order And Contract Management

Act! NA vs Creatio NA

Act! NA	Creatio NA
NA	NA

Act! Act! Premium Desktop vs Creatio NA

Act! Act! Premium Desktop	Creatio NA
Networked and offline access Self-managed security Complete control of updates Compatibility w/desktop add-ons Expert technical support	NA

Act! vs Creatio Integrations

Act!	Creatio
Slack Eventbrite SurveyMonkey Shopify BigCommerce Facebook Freshdesk Zendesk QuickBooks Xero	Mailchimp HubSpot Tableau pdfFiller Robly Albato Kixie PowerCall Landingi Brandwatch Formstack Forms

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

	Act!	Creatio
API	Yes	Yes
Outlook Integration	Yes	Yes
Gmail Integration	Yes	Yes
QuickBooks Integration	Yes	No
Shopify Integration	Yes	No
WordPress Integration	No	No
Mailchimp Integration	No	Yes
WhatsApp integration	No	No
Facebook Integration	Yes	Yes
LinkedIn Integration	Yes	No
Twitter/X Integration	Yes	Yes
Google Calendar Integration	Yes	Yes
Excel Integration	Yes	Yes
Office 365 Integration	Yes	No
Google Sheets Integration	Yes	No
Xero Integration	Yes	No
Notion Integration	No	No
Asana Integration	No	No
Trello Integration	No	No
Zapier Integration	Yes	No
Invoicing	No	Yes
Marketing Automation	Yes	Yes
Email Marketing	Yes	Yes
SMS & Text Messaging	Yes	No
Project Management	No	Yes
AI	No	Yes
Voip & Telephony Integration	No	No
Dialer	No	No
Contract Management	Yes	Yes
Inventory Management	No	No
Quoting	Yes	Yes
Drip Marketing	Yes	Yes
Customer Portal	No	No
Appointment Scheduling	Yes	Yes
Workflow Automation & Management	Yes	Yes
ERP	No	No
Order Management	No	Yes
Ticketing System	No	Yes
Call Recording	No	Yes
Call Tracking	No	No
Task Management	Yes	Yes
Paypal & Payment Processing	No	No
Document Management	Yes	Yes
Shared Inbox	No	No
Create Landing Pages	Yes	Yes
Chat Function	Yes	Yes
Website Builder	No	No
Help Desk	Yes	Yes
GPS Tracking	No	No
Loyalty Program	No	No
Cloud Storage	Yes	Yes
Document Storage	Yes	Yes
Mapping	Yes	No

Act! vs Creatio Industry Specific CRM Solutions

The following comparison looks at whether or not Act! or Creatio have dedicated landing pages explaining how their CRM software could be used for each industry.

	Act!	Creatio
Accountants & Accounting Firms	No	No
Architects & Architecture Firms	No	No
Automotive Industry	No	No
Banks & Banking	No	Yes
Call Centers	No	Yes
Car & Auto Dealerships	No	No
Charity & Non-profit	No	No
Churches	No	No
Cleaners & Cleaning Businesses	No	No
Coaches	No	No
Consultants & Consulting Firms	No	No
Construction	No	No
Contractors	No	No
Co-working	No	No
Credit Unions	No	Yes
Customer Service	No	Yes
Dentists	No	Yes
Doctors	No	Yes
Ecommerce	No	Yes
Email Marketing	Yes	Yes
Electricians & Electrical Contractors	No	No
Engineers & Engineering Firms	Yes	No
Event Management	No	No
Field Service	No	No
Financial Advisors & Services	No	Yes
Freight Brokers & Forwarders	No	No
Government & Public Sector	No	Yes
Graphic Designers & Creatives	No	No
Gyms	No	No
Healthcare Providers	No	Yes
Hotels & Hospitality	No	No
HVAC	No	No
Insurance Agents	No	Yes
Investment Banking	Yes	No
Landscapers	No	No
Lawyers & Law Firms	No	No
Logistics	No	Yes
Manufacturing	No	Yes
Marketing	No	No
Mortgage Brokers & Loan Offices	No	Yes
Movers & Moving Companies	No	No
Museums	No	No
Personal Trainers	No	No
Photographers	No	No
Plumbers	No	No
Political Campaigns	No	No
Private Equity	No	No
Professional Services	No	Yes
Property Management	No	Yes
Real Estate	No	No
Recruiting & Recruitment Agencies	No	No
Restaurants	No	No
Retail	No	Yes
Roofers & Roofing	No	No
SaaS	No	No
Schools	No	No
Senior Living	No	No
Solar Businesses	No	No
Sports Teams	No	No
Staffing Agencies	No	No
Telemarketing	No	Yes
Therapists	No	No
Tour Operators	No	No
Travel Agents	No	No
Universities, College & Higher Education	No	Yes
Web Designers	No	No
Wholesalers & Distributors	No	No

Act! vs Creatio Pros & Cons

Act! Pros Good marketing automation workflow builder Excellent Sales Pipeline Tracking Robust contact management	Creatio Pros Automated reminders to follow up with new leads Customizable and adaptable to businesses and industries Offers end-to-end CRM solutions
Act! Cons Dated user interface Email integration requires an external email client Limited access to analytics	Creatio Cons Feature enhancements takes time and effort to be deployed Limited user role customization Pricing may increase as businesses scale

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