Wondering if EngageBay is the right CRM software for your business?
Then have a look at the user created reviews below, along with pricing and features.
EngageBay User Reviews
EngageBay Review Summary
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EngageBay Reviews
| Source | Review Score | Number of Reviews |
|---|---|---|
| Trustpilot | 4.8 | 356 |
| iPhone App | 2 | 4 |
| Android App | No Rating | No Review |
EngageBay Prices
| Plan | Price |
|---|---|
| Free Plan | Yes |
| Free Trial | No |
| Free Trial Length | NA |
| Cheapest Plan: Basic | Free plan available then $14.99 / month |
| Mid-Tier Plan: Growth | $64.99 / month |
| Top Plan: Pro | $119.99 / month |
EngageBay Features
Basic Features
- 500 Contacts
- Email Templates
- Web Pop-ups
- Landing Page Builder
- Lead Scoring
- SMS Marketing
- 3rd Party Integrations
- Social Suite
- Tag Manager
Growth Features
- 5000 Contacts
- Marketing Automation
- Push Notifications
- Site Messages
- Broadcast A/B Testing
- Landing Page A/B Testing
- Custom Domain
- Call Records
- Service Automation
- Products
- Proposals
Pro Features
- Unlimited Contacts
- Marketing Automation
- Web Analytics
- Proposal Analytics
- SSO
- Role Management
- Goals
- Custom Reporting
- Dedicated Account Manager
- Uptime SLA
- Phone Support
List of EngageBay Integrations
- Zapier
- Shopify
- SendGrid
- Mailgun
- Xero
- Stripe
- Amazon
- Twilio
- DocuSign
- Asana
Other Features
| Feature | Is It Included |
|---|---|
| API | Yes |
| Outlook Integration | Yes |
| Gmail Integration | No |
| QuickBooks Integration | Yes |
| Shopify Integration | Yes |
| WordPress Integration | No |
| Mailchimp Integration | No |
| WhatsApp integration | Yes |
| Facebook Integration | No |
| LinkedIn Integration | Yes |
| Twitter/X Integration | No |
| Google Calendar Integration | No |
| Excel Integration | No |
| Office 365 Integration | No |
| Google Sheets Integration | No |
| Xero Integration | Yes |
| Notion Integration | No |
| Asana Integration | Yes |
| Trello Integration | Yes |
| Zapier Integration | Yes |
| Invoicing | No |
| Marketing Automation | Yes |
| Email Marketing | Yes |
| SMS & Text Messaging | Yes |
| Project Management | Yes |
| AI | No |
| Voip & Telephony Integration | Yes |
| Dialer | Yes |
| Contract Management | No |
| Inventory Management | No |
| Quoting | Yes |
| Drip Marketing | Yes |
| Customer Portal | No |
| Appointment Scheduling | Yes |
| Workflow Automation & Management | Yes |
| ERP | No |
| Order Management | No |
| Ticketing System | Yes |
| Call Recording | Yes |
| Call Tracking | Yes |
| Task Management | Yes |
| Paypal & Payment Processing | Yes |
| Document Management | No |
| Shared Inbox | No |
| Create Landing Pages | Yes |
| Chat Function | Yes |
| Website Builder | No |
| Help Desk | Yes |
| GPS Tracking | No |
| Loyalty Program | No |
| Cloud Storage | Yes |
| Document Storage | Yes |
| Mapping | No |
Industry Specific CRM Solution
- Accountants & Accounting Firms: No
- Architects & Architecture Firms: Yes
- Automotive Industry: No
- Banks & Banking: Yes
- Call Centers: Yes
- Car & Auto Dealerships: No
- Charity & Non-profit: Yes
- Churches: No
- Cleaners & Cleaning Businesses: No
- Coaches: Yes
- Consultants & Consulting Firms: No
- Construction: Yes
- Contractors: No
- Co-working: No
- Credit Unions: No
- Customer Service: Yes
- Dentists: No
- Doctors: Yes
- Ecommerce: No
- Email Marketing: Yes
- Electricians & Electrical Contractors: No
- Engineers & Engineering Firms: No
- Event Management: No
- Field Service: No
- Financial Advisors & Services: No
- Freight Brokers & Forwarders: No
- Government & Public Sector: No
- Graphic Designers & Creatives: No
- Gyms: No
- Healthcare Providers: Yes
- Hotels & Hospitality: No
- HVAC: No
- Insurance Agents: No
- Investment Banking: No
- Landscapers: No
- Lawyers & Law Firms: No
- Logistics: No
- Manufacturing: Yes
- Marketing: Yes
- Mortgage Brokers & Loan Offices: Yes
- Movers & Moving Companies: No
- Museums: No
- Personal Trainers: No
- Photographers: No
- Plumbers: No
- Political Campaigns: No
- Private Equity: No
- Professional Services: No
- Property Management: No
- Real Estate: Yes
- Recruiting & Recruitment Agencies: No
- Restaurants: Yes
- Retail: Yes
- Roofers & Roofing: No
- SaaS: Yes
- Schools: No
- Senior Living: No
- Solar Businesses: No
- Sports Teams: No
- Staffing Agencies: No
- Telemarketing: Yes
- Therapists: No
- Tour Operators: No
- Travel Agents: Yes
- Universities, College & Higher Education: No
- Web Designers: Yes
- Wholesalers & Distributors: No
EngageBay Pros & Cons
Pros
- Free plan
- Marketing and sales products in unison
- Developer-friendly
Cons
- Email templates look outdated
- Limited reporting capabilities
- High cost for usage
Website: EngageBay website
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