Wondering if Nutshell is the right CRM software for your business?
Then have a look at the user created reviews below, along with pricing and features.
Nutshell User Reviews
Nutshell Review Summary
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Nutshell Reviews
| Source | Review Score | Number of Reviews |
|---|---|---|
| Trustpilot | 2.8 | 3 |
| iPhone App | 3.4 | 68 |
| Android App | 4.2 | 206 |
Nutshell Prices
| Plan | Price |
|---|---|
| Free Plan | No |
| Free Trial | Yes |
| Free Trial Length | 14 day |
| Cheapest Plan: Foundation | $19 / month |
| Mid-Tier Plan: Pro | $49 / month |
| Top Plan: Enterprise | $79 / month |
Nutshell Features
Foundation Features
- Unlimited Data, People, Company, Leads
- Contact management and communication timelines
- Email and calendar sync
- Customizable single sales pipeline
- Free live support
Pro Features
- Unlimited Data, People, Company, Leads
- Contact management and communication timelines
- Email and calendar sync
- Customizable single sales pipeline
- Free live support
- Sales automation
- Multiple pipelines
- Personal email sequences
- Sales quotas and activity quotas
- Full reporting suite, including Activity, Funnel, and Forecast reports
Enterprise Features
- Unlimited Data, People, Company, Leads
- Contact management and communication timelines
- Email and calendar sync
- Customizable single sales pipeline
- Free live support
- Sales automation
- Multiple pipelines
- Personal email sequences
- Sales quotas and activity quotas
- Full reporting suite, including Activity, Funnel, and Forecast reports
- 50 AI timeline summarizations per user each month
- Zoom transcription summarization
- Click tracking & notifications (also in Pro)
- Connected form set up (also in Pro)
- Unlimited in-app phone dialing and recording (also in Pro)
- Unlimited pipelines and custom fields
- 100 AI timeline summarizations per user each month
- Audit log, Changelog and Read-only SQL access
- Multiple currencies
- Free scheduled phone support
- Ongoing white glove imports
- API support
List of Nutshell Integrations
- Google Suite
- Microsoft 365
- PandaDoc
- Dropbox
- Quickbooks
- Slack
- Zapier
- AppConnect
- Jira
- SAP
Other Features
| Feature | Is It Included |
|---|---|
| API | Yes |
| Outlook Integration | Yes |
| Gmail Integration | Yes |
| QuickBooks Integration | Yes |
| Shopify Integration | Yes |
| WordPress Integration | No |
| Mailchimp Integration | No |
| WhatsApp integration | No |
| Facebook Integration | Yes |
| LinkedIn Integration | Yes |
| Twitter/X Integration | Yes |
| Google Calendar Integration | Yes |
| Excel Integration | Yes |
| Office 365 Integration | Yes |
| Google Sheets Integration | Yes |
| Xero Integration | No |
| Notion Integration | No |
| Asana Integration | Yes |
| Trello Integration | Yes |
| Zapier Integration | Yes |
| Invoicing | No |
| Marketing Automation | Yes |
| Email Marketing | Yes |
| SMS & Text Messaging | No |
| Project Management | No |
| AI | Yes |
| Voip & Telephony Integration | No |
| Dialer | No |
| Contract Management | No |
| Inventory Management | No |
| Quoting | No |
| Drip Marketing | Yes |
| Customer Portal | No |
| Appointment Scheduling | Yes |
| Workflow Automation & Management | Yes |
| ERP | No |
| Order Management | No |
| Ticketing System | No |
| Call Recording | No |
| Call Tracking | No |
| Task Management | Yes |
| Paypal & Payment Processing | Yes |
| Document Management | No |
| Shared Inbox | No |
| Create Landing Pages | Yes |
| Chat Function | Yes |
| Website Builder | No |
| Help Desk | Yes |
| GPS Tracking | No |
| Loyalty Program | No |
| Cloud Storage | Yes |
| Document Storage | Yes |
| Mapping | Yes |
Industry Specific CRM Solution
- Accountants & Accounting Firms: No
- Architects & Architecture Firms: Yes
- Automotive Industry: No
- Banks & Banking: No
- Call Centers: No
- Car & Auto Dealerships: No
- Charity & Non-profit: No
- Churches: No
- Cleaners & Cleaning Businesses: No
- Coaches: No
- Consultants & Consulting Firms: No
- Construction: Yes
- Contractors: No
- Co-working: No
- Credit Unions: No
- Customer Service: No
- Dentists: No
- Doctors: No
- Ecommerce: Yes
- Email Marketing: Yes
- Electricians & Electrical Contractors: No
- Engineers & Engineering Firms: Yes
- Event Management: No
- Field Service: No
- Financial Advisors & Services: Yes
- Freight Brokers & Forwarders: No
- Government & Public Sector: Yes
- Graphic Designers & Creatives: No
- Gyms: No
- Healthcare Providers: Yes
- Hotels & Hospitality: Yes
- HVAC: Yes
- Insurance Agents: No
- Investment Banking: No
- Landscapers: Yes
- Lawyers & Law Firms: No
- Logistics: No
- Manufacturing: Yes
- Marketing: No
- Mortgage Brokers & Loan Offices: No
- Movers & Moving Companies: No
- Museums: No
- Personal Trainers: No
- Photographers: No
- Plumbers: No
- Political Campaigns: No
- Private Equity: No
- Professional Services: Yes
- Property Management: No
- Real Estate: Yes
- Recruiting & Recruitment Agencies: No
- Restaurants: No
- Retail: Yes
- Roofers & Roofing: Yes
- SaaS: Yes
- Schools: No
- Senior Living: No
- Solar Businesses: Yes
- Sports Teams: No
- Staffing Agencies: Yes
- Telemarketing: No
- Therapists: No
- Tour Operators: No
- Travel Agents: No
- Universities, College & Higher Education: No
- Web Designers: No
- Wholesalers & Distributors: No
Nutshell Pros & Cons
Pros
- User Interface
- Color-Coded System
- Automation and Sync
Cons
- Collaboration Challenges
- Inconvenient lead contact bar
- AI only available for higher-tier users
Website: Nutshell website
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