Wondering if Capsule is the right CRM software for your business?
Then have a look at the user created reviews below, along with pricing and features.
Capsule User Reviews
Capsule Review Summary
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Capsule Reviews
| Source | Review Score | Number of Reviews |
|---|---|---|
| Trustpilot | 4.6 | 42 |
| iPhone App | 4.6 | 38 |
| Android App | 3.9 | 347 |
Capsule Prices
| Plan | Price |
|---|---|
| Free Plan | Yes |
| Free Trial | Yes |
| Free Trial Length | 14 day |
| Cheapest Plan: Starter | Free plan available then $21 / month |
| Mid-Tier Plan: Growth | $38 / month |
| Top Plan: Ultimate | $75 / month |
Capsule Features
Starter Features
- Everything in Free
- 30,000 Contacts
- 1 Sales Pipeline
- 1 Project Board
- 50 Custom Fields
- 5 Email Templates
- 1 Shared Mailbox
- 10 AI Content Assists
- Activity Reporting
- Key integrations
Growth Features
- Everything in Starter
- 60,000 Contacts
- 5 Sales Pipelines
- 5 Project Boards
- 150 Custom Fields
- 50 Email Templates
- 3 Shared Mailboxes
- 1000 AI Content Assists
- Important Fields
- Workflow Automation
- Custom Activity Types
- Advanced Sales Reporting
- User Roles & Permissions
Ultimate Features
- Everything in Advanced
- 240,000 Contacts
- 100 Sales Pipelines
- 100 Project Boards
- Unlimited Custom Fields
- 1000 Email Templates
- 10 Shared Mailboxes
- 1000 AI Content Assists
- Implementation Support
- Import Assistance
- Custom Training
- Dedicated Account Manager
- Ongoing Priority Support
List of Capsule Integrations
- Transpond
- Xero
- Zapier
- FreshBooks
- Mailchimp
- Sage
- FreeAgent
- Microsoft
- QuickBooks
Other Features
| Feature | Is It Included |
|---|---|
| API | Yes |
| Outlook Integration | Yes |
| Gmail Integration | Yes |
| QuickBooks Integration | Yes |
| Shopify Integration | No |
| WordPress Integration | No |
| Mailchimp Integration | Yes |
| WhatsApp integration | No |
| Facebook Integration | No |
| LinkedIn Integration | No |
| Twitter/X Integration | No |
| Google Calendar Integration | Yes |
| Excel Integration | No |
| Office 365 Integration | No |
| Google Sheets Integration | No |
| Xero Integration | Yes |
| Notion Integration | No |
| Asana Integration | No |
| Trello Integration | No |
| Zapier Integration | Yes |
| Invoicing | No |
| Marketing Automation | Yes |
| Email Marketing | Yes |
| SMS & Text Messaging | No |
| Project Management | Yes |
| AI | Yes |
| Voip & Telephony Integration | No |
| Dialer | No |
| Contract Management | No |
| Inventory Management | No |
| Quoting | Yes |
| Drip Marketing | No |
| Customer Portal | No |
| Appointment Scheduling | Yes |
| Workflow Automation & Management | Yes |
| ERP | No |
| Order Management | No |
| Ticketing System | No |
| Call Recording | No |
| Call Tracking | Yes |
| Task Management | Yes |
| Paypal & Payment Processing | Yes |
| Document Management | Yes |
| Shared Inbox | Yes |
| Create Landing Pages | No |
| Chat Function | Yes |
| Website Builder | No |
| Help Desk | No |
| GPS Tracking | No |
| Loyalty Program | No |
| Cloud Storage | Yes |
| Document Storage | Yes |
| Mapping | No |
Industry Specific CRM Solution
- Accountants & Accounting Firms: Yes
- Architects & Architecture Firms: Yes
- Automotive Industry: No
- Banks & Banking: No
- Call Centers: No
- Car & Auto Dealerships: Yes
- Charity & Non-profit: No
- Churches: No
- Cleaners & Cleaning Businesses: No
- Coaches: No
- Consultants & Consulting Firms: Yes
- Construction: Yes
- Contractors: Yes
- Co-working: No
- Credit Unions: No
- Customer Service: No
- Dentists: No
- Doctors: Yes
- Ecommerce: No
- Email Marketing: No
- Electricians & Electrical Contractors: No
- Engineers & Engineering Firms: No
- Event Management: No
- Field Service: No
- Financial Advisors & Services: No
- Freight Brokers & Forwarders: No
- Government & Public Sector: No
- Graphic Designers & Creatives: Yes
- Gyms: No
- Healthcare Providers: Yes
- Hotels & Hospitality: Yes
- HVAC: No
- Insurance Agents: No
- Investment Banking: Yes
- Landscapers: No
- Lawyers & Law Firms: Yes
- Logistics: No
- Manufacturing: Yes
- Marketing: No
- Mortgage Brokers & Loan Offices: No
- Movers & Moving Companies: No
- Museums: No
- Personal Trainers: No
- Photographers: Yes
- Plumbers: No
- Political Campaigns: No
- Private Equity: Yes
- Professional Services: Yes
- Property Management: No
- Real Estate: Yes
- Recruiting & Recruitment Agencies: Yes
- Restaurants: No
- Retail: No
- Roofers & Roofing: No
- SaaS: Yes
- Schools: Yes
- Senior Living: No
- Solar Businesses: No
- Sports Teams: No
- Staffing Agencies: No
- Telemarketing: No
- Therapists: No
- Tour Operators: Yes
- Travel Agents: Yes
- Universities, College & Higher Education: No
- Web Designers: No
- Wholesalers & Distributors: Yes
Capsule Pros & Cons
Pros
- Available free plan
- Integrates well with Google Workspace and Microsoft 365
- Sales pipeline dashboard is very crisp and clear
Cons
- Lack of user permissions
- Suited to companies managing recurring agreements
- Need to dig deep to find some of the functionality
Website: Capsule website
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