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Gusto vs PrimePay: Which Payroll Software Is Better?


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Both Gusto and PrimePay are leading payroll software solutions, but which one is better for you and your business?

Below we compare Gusto and PrimePay across nearly 50 different data points to help you make find the right one.

 

Gusto vs PrimePay Reviews

GustoPrimePay
Trustpilot Rating3.42.9
Number of Trustpilot Reviews19272
iPhone App Rating4.82
Number of iPhone App Reviews1160040
Android App Rating4.32.3
Number of Android App Reviews501044

Gusto vs PrimePay Pricing

GustoPrimePay
Free Trialn/an/a
Free Trial Lengthn/an/a
Cheapest Plan NameSimplePayroll Essentials
Cheapest Plan Cost Per Month$80$125
Mid Priced Plan NamePlusHR Essentials
Mid Priced Plan Cost Per Month$80$125
Top Plan NamePremiumHR Advantage
Top Plan Cost Per Month$By request$200

Gusto vs PrimePay Features

FeaturesGustoPrimePay
Target Business SizeMid size businessEnterprise
Unlimited Payrolls✔✔
Automated Tax Filing & Payments✔✔
E-sign I-9 & W-4✔✘
Live Customer Support✘✔
Third-Party Integrations✔✔
Ability To Manage Employee Benefits✔✔
Employee Access To Platform✔✔
Direct Deposit✔✔
Expense Reimbursement✔✘
Time Off Accrual✔✔
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✘✘
Check Printing✔✔
Check Delivery✔✔
API✘✔

Gusto Simple Features

  • Full-service single-state payroll including W-2s and 1099s
  • Full support
  • Employee profiles and self-service
  • Basic hiring and onboarding tools
  • Gusto-brokered health insurance administration
  • Employee financial benefits
  • Payroll and time-off reports
  • Custom admin permissions
  • Integrations for accounting, time tracking, expense management, and more

PrimePay Payroll Essentials Features

  • Unlimited Payrolls
  • Tax Payments & Filings
  • Workers Compensation
  • Direct Deposit & Debit Card
  • On-Demand Pay for Employees
  • Employee Onboarding
  • Payroll & New Hire Reporting
  • Garnishments
  • 24/7 Help Center
  • Customer Portal
  • Chat and Email Support

Gusto Premium Features

  • Dedicated Customer Success Manager
  • HR Resource Center
  • Compliance alerts
  • Access to certified HR experts
  • Full-service payroll migration and account setup
  • Health insurance broker integration
  • R&D tax credit discount
  • Waived fees and exclusive pricing
  • Priority support
  • Time Kiosk

PrimePay HR Advantage Features

  • Everything in HR Essentials plus
  • Applicant Tracking & Job Posting
  • New Hire Reporting
  • Phone Support

Gusto vs PrimePay Pro & Cons

GustoPrimePay
Pros
  • User Interface
  • Customer Service
  • User Friendly
  • Ideal for Small Businesses
  • All In One Place
  • Customer Service
  • User Friendly
  • User Interface
  • Comprehensive Solution
  • Pricing
Cons
  • Need Improvements
  • Customer Service
  • Not User Friendly
  • Room for Improvement
  • Adjustment Issues
  • Customer Service
  • Adjustment Issues
  • Slow
  • User Interface
  • Customization Limitations

Other Payroll Software Comparisons

  • Remote vs Excelforce
  • QuickBooks Payroll vs BambooHR
  • Paychex vs Trolley
  • Rippling vs SurePayroll
  • PrimePay vs Fingercheck
  • Square Payroll vs Hourly
  • Excelforce vs Paycor
  • Excelforce vs Hourly
  • Gusto vs Justworks
  • Justworks vs Dayforce

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