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Gusto User Reviews
Gusto Review Summary
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Other Gusto Reviews
| Website | Review Score | Number of Reviews |
|---|---|---|
| Trustpilot | 3.4 | 1927 |
| iPhone App | 4.8 | 11600 |
| Android App | 4.3 | 5010 |
Gusto Cost
| Plans | Pricing |
|---|---|
| Free Trial? | n/a |
| Free Trial Length | n/a |
| Cheapest Plan: Simple | $40/month |
| Middle Plan: Plus | $80/month |
| Top Plan: Premium | By request/month |
Gusto Features
Cheapest Plan: Simple Features
- Full-service single-state payroll including W-2s and 1099s
- Full support
- Employee profiles and self-service
- Basic hiring and onboarding tools
- Gusto-brokered health insurance administration
- Employee financial benefits
- Payroll and time-off reports
- Custom admin permissions
- Integrations for accounting, time tracking, expense management, and more
Middle Plan: Plus Features
- Full-service multi-state payroll including W-2s and 1099s
- Next-day direct deposit
- Advanced hiring and onboarding tools
- PTO management and policies
- Time tracking and project tracking
- Workforce costing and reports
- Team management tools
- Performance reviews
- Employee surveys and insights
Top Plan: Premium Features
- Dedicated Customer Success Manager
- HR Resource Center
- Compliance alerts
- Access to certified HR experts
- Full-service payroll migration and account setup
- Health insurance broker integration
- R&D tax credit discount
- Waived fees and exclusive pricing
- Priority support
- Time Kiosk
Gusto Pros & Cons
Pros
- User Interface
- Customer Service
- User Friendly
- Ideal for Small Businesses
- All In One Place
Cons
- Need Improvements
- Customer Service
- Not User Friendly
- Room for Improvement
- Adjustment Issues
Other Features
| Feature | Available |
|---|---|
| Ideal Business Size | Mid size business |
| Unlimited Payrolls | ✔ |
| Automated Tax Filing and Payments | ✔ |
| E-sign I-9 and W-4 | ✔ |
| Live Customer Support | ✘ |
| Integrations | ✔ |
| Ability to manage employee benefits | ✔ |
| Employee access to platform | ✔ |
| Direct Deposit | ✔ |
| Expense Reimbursement | ✔ |
| Time Off Accrual | ✔ |
| Pre-tax Deductions | ✔ |
| Wage Garnishment | ✔ |
| Background Checks | ✘ |
| Check Printing | ✔ |
| Check Delivery | ✔ |
| API | ✘ |
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