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PrimePay User Reviews
PrimePay Review Summary
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Other PrimePay Reviews
| Website | Review Score | Number of Reviews |
|---|---|---|
| Trustpilot | 0 | 0 |
| iPhone App | 2.3 | 153 |
| Android App | 3.6 | 331 |
PrimePay Cost
| Plans | Pricing |
|---|---|
| Free Trial? | n/a |
| Free Trial Length | n/a |
| Cheapest Plan: Essentials | $89/month |
| Middle Plan: Advanced | By request/month |
| Top Plan: Complete | By request/month |
PrimePay Features
Cheapest Plan: Essentials Features
- Payroll Processing
- Tax Filing – Federal, State, Local
- Tax Payments – Federal, State, Local
- Payment Options – Check, Direct Deposit, Pay Card
- New Hire Reporting
- Child Support Reporting
- Garnishment Support
- Payroll Reporting – Standard, Exports, Custom
- Employee Mobile Access
- Live, Dedicated Support
- Onboarding for New Hires, Integrated with Payroll
- Employment Verification
- Electronic Submission of New Hire Documentation
- Work Opportunity Tax Credit (WOTC) Screening
Middle Plan: Advanced Features
- Payroll Processing
- Tax Filing – Federal, State, Local
- Tax Payments – Federal, State, Local
- Payment Options – Check, Direct Deposit, Pay Card
- New Hire Reporting
- Child Support Reporting
- Garnishment Support
- Payroll Reporting – Standard, Exports, Custom
- Employee Mobile Access
- Live, Dedicated Support
- Onboarding for New Hires, Integrated with Payroll
- Employment Verification
- Electronic Submission of New Hire Documentation
- Work Opportunity Tax Credit (WOTC) Screening
- Job Postings to Top Job Boards*
- Text to Apply
- Candidate Screenings*
- Applicant Tracking
Top Plan: Complete Features
- Payroll Processing
- Tax Filing – Federal, State, Local
- Tax Payments – Federal, State, Local
- Payment Options – Check, Direct Deposit, Pay Card
- New Hire Reporting
- Child Support Reporting
- Garnishment Support
- Payroll Reporting – Standard, Exports, Custom
- Employee Mobile Access
- Live, Dedicated Support
- Onboarding for New Hires, Integrated with Payroll
- Employment Verification
- Electronic Submission of New Hire Documentation
- Work Opportunity Tax Credit (WOTC) Screening
- Job Postings to Top Job Boards*
- Text to Apply
- Candidate Screenings*
- Applicant Tracking
- HR Library
- HR Tracking – Training, Certifications, IDs, etc.
- Employee Handbook Builder
- Job Descriptions
- Labor Law Posters
- Live HR Support
PrimePay Pros & Cons
Pros
- Highly Responsive Account Representative
- Extremely Easy to Use Online System
- Convenient Onboarding Process with Heartland Hire
Cons
- Missing Email Reminders
- Lack of Local Support
- Inconvenient Payroll Repeating Process
Other Features
| Feature | Available |
|---|---|
| Ideal Business Size | Enterprise |
| Unlimited Payrolls | ✘ |
| Automated Tax Filing and Payments | ✔ |
| E-sign I-9 and W-4 | ✘ |
| Live Customer Support | ✔ |
| Integrations | ✘ |
| Ability to manage employee benefits | ✘ |
| Employee access to platform | ✔ |
| Direct Deposit | ✔ |
| Expense Reimbursement | ✘ |
| Time Off Accrual | ✔ |
| Pre-tax Deductions | ✔ |
| Wage Garnishment | ✔ |
| Background Checks | ✔ |
| Check Printing | ✔ |
| Check Delivery | ✔ |
| API | ✘ |
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