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Gusto vs Papaya Global: Which Payroll Software Is Better?


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Both Gusto and Papaya Global are leading payroll software solutions, but which one is better for you and your business?

Below we compare Gusto and Papaya Global across nearly 50 different data points to help you make find the right one.

 

Gusto vs Papaya Global Reviews

GustoPapaya Global
Trustpilot Rating3.42.6
Number of Trustpilot Reviews19276
iPhone App Rating4.80
Number of iPhone App Reviews116000
Android App Rating4.30
Number of Android App Reviews50100

Gusto vs Papaya Global Pricing

GustoPapaya Global
Free Trialn/an/a
Free Trial Lengthn/an/a
Cheapest Plan NameSimplePayroll Platform License
Cheapest Plan Cost Per Month$80$150
Mid Priced Plan NamePlusData and Insights Platform License
Mid Priced Plan Cost Per Month$80$150
Top Plan NamePremiumEmployer of Record
Top Plan Cost Per Month$By request$650

Gusto vs Papaya Global Features

FeaturesGustoPapaya Global
Target Business SizeMid size businessEnterprise
Unlimited Payrolls✔✘
Automated Tax Filing & Payments✔✔
E-sign I-9 & W-4✔✘
Live Customer Support✘✘
Third-Party Integrations✔✔
Ability To Manage Employee Benefits✔✔
Employee Access To Platform✔✔
Direct Deposit✔✔
Expense Reimbursement✔✔
Time Off Accrual✔✔
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✘✘
Check Printing✔✘
Check Delivery✔✘
API✘✔

Gusto Simple Features

  • Full-service single-state payroll including W-2s and 1099s
  • Full support
  • Employee profiles and self-service
  • Basic hiring and onboarding tools
  • Gusto-brokered health insurance administration
  • Employee financial benefits
  • Payroll and time-off reports
  • Custom admin permissions
  • Integrations for accounting, time tracking, expense management, and more

Papaya Global Payroll Platform License Features

  • Upgrade your payroll and payments technology without replacing your payroll partners
  • No need to rip and replace your existing payroll network
  • Quickest “Go Live” on the market

Gusto Premium Features

  • Dedicated Customer Success Manager
  • HR Resource Center
  • Compliance alerts
  • Access to certified HR experts
  • Full-service payroll migration and account setup
  • Health insurance broker integration
  • R&D tax credit discount
  • Waived fees and exclusive pricing
  • Priority support
  • Time Kiosk

Papaya Global Employer of Record Features

  • Hire top talent anywhere
  • Build local teams in weeks, not months
  • Test new markets – without payroll liability

Gusto vs Papaya Global Pro & Cons

GustoPapaya Global
Pros
  • User Interface
  • Customer Service
  • User Friendly
  • Ideal for Small Businesses
  • All In One Place
  • Payment processing through Papaya Global is safe with GDPR and SOC Compliance and no third-party involvement.
  • High level of customization within the HRIS system.
  • Robust analytics for predictive analytics, financial forecasting and comprehensive insights.
Cons
  • Need Improvements
  • Customer Service
  • Not User Friendly
  • Room for Improvement
  • Adjustment Issues
  • Expensive compared to alternative PEO software solutions.
  • Papaya Global has an EOR aggregator model, meaning that it uses a network of ICPs, and does not own EOR subsidiaries or legal entities in the countries it services.
  • The solution lacks HR features commonly present in other PEO solutions, like performance monitoring and training management tools.

Other Payroll Software Comparisons

  • PrimePay vs PayCaptain
  • Paychex vs Checkwriters
  • BambooHR vs HRONE
  • Paycom vs Wagepoint
  • Ready Pay by HR3 vs Darwinbox
  • Xero Payroll vs PDS Vista Payroll
  • Paymate vs Zelt
  • ADP vs Paypro
  • PrimePay vs Paylocity
  • Heartland vs Razorpay

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