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PrimePay vs UKG: Which Payroll Software Is Better?


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Both PrimePay and UKG are leading payroll software solutions, but which one is better for you and your business?

Below we compare PrimePay and UKG across nearly 50 different data points to help you make find the right one.

 

PrimePay vs UKG Reviews

PrimePayUKG
Trustpilot Rating2.92.9
Number of Trustpilot Reviews22
iPhone App Rating24.1
Number of iPhone App Reviews408300
Android App Rating2.32.1
Number of Android App Reviews4411500

PrimePay vs UKG Pricing

PrimePayUKG
Free Trialn/an/a
Free Trial Lengthn/an/a
Cheapest Plan NamePayroll Essentialsn/a
Cheapest Plan Cost Per Month$125$n/a
Mid Priced Plan NameHR Essentialsn/a
Mid Priced Plan Cost Per Month$125$n/a
Top Plan NameHR Advantagen/a
Top Plan Cost Per Month$200$n/a

PrimePay vs UKG Features

FeaturesPrimePayUKG
Target Business SizeEnterpriseEnterprise
Unlimited Payrolls✔✘
Automated Tax Filing & Payments✔✘
E-sign I-9 & W-4✘✔
Live Customer Support✔✘
Third-Party Integrations✔✔
Ability To Manage Employee Benefits✔✔
Employee Access To Platform✔✔
Direct Deposit✔✔
Expense Reimbursement✘✘
Time Off Accrual✔✔
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✘✔
Check Printing✔✔
Check Delivery✔✔
API✔✔

PrimePay Payroll Essentials Features

  • Unlimited Payrolls
  • Tax Payments & Filings
  • Workers Compensation
  • Direct Deposit & Debit Card
  • On-Demand Pay for Employees
  • Employee Onboarding
  • Payroll & New Hire Reporting
  • Garnishments
  • 24/7 Help Center
  • Customer Portal
  • Chat and Email Support

UKG n/a Features

n/a

PrimePay HR Advantage Features

  • Everything in HR Essentials plus
  • Applicant Tracking & Job Posting
  • New Hire Reporting
  • Phone Support

UKG n/a Features

n/a

PrimePay vs UKG Pro & Cons

PrimePayUKG
Pros
  • Customer Service
  • User Friendly
  • User Interface
  • Comprehensive Solution
  • Pricing
  • User Interface
  • User Friendly
  • Easy Processes
  • Onboarding
  • One Stop Shop
Cons
  • Customer Service
  • Adjustment Issues
  • Slow
  • User Interface
  • Customization Limitations
  • User Interface
  • Not User Friendly
  • Customer Service
  • Slow
  • Reporting Issues

Other Payroll Software Comparisons

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  • Wagepoint vs Dayforce
  • CloudPay vs Wrapbook
  • Deel vs BambooHR
  • Greenshades vs Aruti
  • Square Payroll vs Payfit
  • Multiplier vs Push Payroll
  • ThePayStubs vs EPAY Payroll
  • Justworks vs UKG
  • Paymate vs Proliant

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