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PrimePay vs PayCaptain: Which Payroll Software Is Better?


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Both PrimePay and PayCaptain are leading payroll software solutions, but which one is better for you and your business?

Below we compare PrimePay and PayCaptain across nearly 50 different data points to help you make find the right one.

 

PrimePay vs PayCaptain Reviews

PrimePayPayCaptain
Trustpilot Rating2.94.4
Number of Trustpilot Reviews212
iPhone App Rating24.8
Number of iPhone App Reviews4012
Android App Rating2.30
Number of Android App Reviews440

PrimePay vs PayCaptain Pricing

PrimePayPayCaptain
Free Trialn/an/a
Free Trial Lengthn/an/a
Cheapest Plan NamePayroll EssentialsBasic
Cheapest Plan Cost Per Month$125$199
Mid Priced Plan NameHR EssentialsGrowth
Mid Priced Plan Cost Per Month$125$199
Top Plan NameHR AdvantageEnterprise
Top Plan Cost Per Month$200$399

PrimePay vs PayCaptain Features

FeaturesPrimePayPayCaptain
Target Business SizeEnterpriseEnterprise
Unlimited Payrolls✔✘
Automated Tax Filing & Payments✔✘
E-sign I-9 & W-4✘✘
Live Customer Support✔✘
Third-Party Integrations✔✔
Ability To Manage Employee Benefits✔✔
Employee Access To Platform✔✔
Direct Deposit✔✘
Expense Reimbursement✘✘
Time Off Accrual✔✘
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✘✘
Check Printing✔✘
Check Delivery✔✘
API✔✔

PrimePay Payroll Essentials Features

  • Unlimited Payrolls
  • Tax Payments & Filings
  • Workers Compensation
  • Direct Deposit & Debit Card
  • On-Demand Pay for Employees
  • Employee Onboarding
  • Payroll & New Hire Reporting
  • Garnishments
  • 24/7 Help Center
  • Customer Portal
  • Chat and Email Support

PayCaptain Basic Features

  • All analytics features
  • Up to 250,000 tracked visits
  • Normal support
  • Mobile app
  • Up to 3 team members

PrimePay HR Advantage Features

  • Everything in HR Essentials plus
  • Applicant Tracking & Job Posting
  • New Hire Reporting
  • Phone Support

PayCaptain Enterprise Features

  • Everything on Growth plan
  • Up to 5,000,000 tracked visits
  • Dedicated support
  • Mobile app
  • Up to 50 team members

PrimePay vs PayCaptain Pro & Cons

PrimePayPayCaptain
Pros
  • Customer Service
  • User Friendly
  • User Interface
  • Comprehensive Solution
  • Pricing
  • The built-in features of on-demand pay and digital wallets
  • App interface is modern, simple and engaging
  • The integration process was simple and straightforward
Cons
  • Customer Service
  • Adjustment Issues
  • Slow
  • User Interface
  • Customization Limitations
  • Accessibility to past employees P45’s
  • UX improvement in terms of how it looks
  • Email notifications of new payslips

Other Payroll Software Comparisons

  • Heartland vs Kashflow Payroll
  • ADP vs Paychex
  • Patriot Software vs PrimePay
  • CloudPay vs Superworks
  • Kashflow Payroll vs WorkZoom
  • ThePayStubs vs Arbonum
  • Oytser HR vs Heartland
  • Roll by ADP vs Xero Payroll
  • Deel vs Paypro
  • ADP vs greytHR

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