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Paychex vs Papaya Global: Which Payroll Software Is Better?


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Both Paychex and Papaya Global are leading payroll software solutions, but which one is better for you and your business?

Below we compare Paychex and Papaya Global across nearly 50 different data points to help you make find the right one.

 

Paychex vs Papaya Global Reviews

PaychexPapaya Global
Trustpilot Rating1.22.6
Number of Trustpilot Reviews2336
iPhone App Rating4.80
Number of iPhone App Reviews4112000
Android App Rating3.80
Number of Android App Reviews294000

Paychex vs Papaya Global Pricing

PaychexPapaya Global
Free Trialn/an/a
Free Trial Lengthn/an/a
Cheapest Plan NameEssentialsPayroll Platform License
Cheapest Plan Cost Per Month$By request$150
Mid Priced Plan NameSelectData and Insights Platform License
Mid Priced Plan Cost Per Month$By request$150
Top Plan NameProEmployer of Record
Top Plan Cost Per Month$By request$650

Paychex vs Papaya Global Features

FeaturesPaychexPapaya Global
Target Business SizeEnterpriseEnterprise
Unlimited Payrolls✘✘
Automated Tax Filing & Payments✔✔
E-sign I-9 & W-4✘✘
Live Customer Support✘✘
Third-Party Integrations✔✔
Ability To Manage Employee Benefits✔✔
Employee Access To Platform✔✔
Direct Deposit✔✔
Expense Reimbursement✘✔
Time Off Accrual✔✔
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✔✘
Check Printing✔✘
Check Delivery✔✘
API✔✔

Paychex Essentials Features

  • Payroll Processing
  • Taxpay® Payroll Tax Administration with W-2/1099
  • Employee Pay Options
  • Garnishment Payment Service
  • Employee Self-Service and Mobile Experience
  • Financial Wellness and Cashflow Assistance
  • Employee Onboarding
  • HR Library
  • Analytics and Reports Center
  • New Hire Reporting
  • Labor Posters

Papaya Global Payroll Platform License Features

  • Upgrade your payroll and payments technology without replacing your payroll partners
  • No need to rip and replace your existing payroll network
  • Quickest “Go Live” on the market

Paychex Pro Features

  • Payroll Processing
  • Taxpay® Payroll Tax Administration with W-2/1099
  • Employee Pay Options
  • Garnishment Payment Service
  • General Ledger Service
  • Employee Self-Service and Mobile Experience
  • Financial Wellness and Cashflow Assistance
  • Learning Management System1
  • Employee Onboarding
  • HR Library
  • Employee Handbook Builder
  • Pre-Employment Screening
  • Analytics and Reports Center
  • New Hire Reporting
  • Labor Posters
  • State Unemployment Insurance Service
  • Workers’ Compensation Payment Service2 or Report Service
  • General Ledger Integrations

Papaya Global Employer of Record Features

  • Hire top talent anywhere
  • Build local teams in weeks, not months
  • Test new markets – without payroll liability

Paychex vs Papaya Global Pro & Cons

PaychexPapaya Global
Pros
  • User Friendly
  • Saves Time
  • Customer Service
  • Reporting
  • Easy Processes
  • Payment processing through Papaya Global is safe with GDPR and SOC Compliance and no third-party involvement.
  • High level of customization within the HRIS system.
  • Robust analytics for predictive analytics, financial forecasting and comprehensive insights.
Cons
  • Not User Friendly
  • Technical Issues
  • Adjustment Issues
  • Slow
  • Customer Service
  • Expensive compared to alternative PEO software solutions.
  • Papaya Global has an EOR aggregator model, meaning that it uses a network of ICPs, and does not own EOR subsidiaries or legal entities in the countries it services.
  • The solution lacks HR features commonly present in other PEO solutions, like performance monitoring and training management tools.

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