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PrimePay vs SurePayroll: Which Payroll Software Is Better?


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Both PrimePay and SurePayroll are leading payroll software solutions, but which one is better for you and your business?

Below we compare PrimePay and SurePayroll across nearly 50 different data points to help you make find the right one.

 

PrimePay vs SurePayroll Reviews

PrimePaySurePayroll
Trustpilot Rating2.94.2
Number of Trustpilot Reviews2896
iPhone App Rating24.7
Number of iPhone App Reviews405100
Android App Rating2.33
Number of Android App Reviews44132

PrimePay vs SurePayroll Pricing

PrimePaySurePayroll
Free Trialn/aYes
Free Trial Lengthn/a2 months
Cheapest Plan NamePayroll EssentialsSelf-Service
Cheapest Plan Cost Per Month$125$n/a
Mid Priced Plan NameHR Essentialsn/a
Mid Priced Plan Cost Per Month$125$n/a
Top Plan NameHR AdvantageFull Service
Top Plan Cost Per Month$200$29.99

PrimePay vs SurePayroll Features

FeaturesPrimePaySurePayroll
Target Business SizeEnterpriseSmall business
Unlimited Payrolls✔✔
Automated Tax Filing & Payments✔✔
E-sign I-9 & W-4✘✘
Live Customer Support✔✘
Third-Party Integrations✔✔
Ability To Manage Employee Benefits✔✔
Employee Access To Platform✔✔
Direct Deposit✔✔
Expense Reimbursement✘✘
Time Off Accrual✔✔
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✘✘
Check Printing✔✔
Check Delivery✔✔
API✔✘

PrimePay Payroll Essentials Features

  • Unlimited Payrolls
  • Tax Payments & Filings
  • Workers Compensation
  • Direct Deposit & Debit Card
  • On-Demand Pay for Employees
  • Employee Onboarding
  • Payroll & New Hire Reporting
  • Garnishments
  • 24/7 Help Center
  • Customer Portal
  • Chat and Email Support

SurePayroll Self-Service Features

  • Payroll taxes calculated
  • Live help including evenings & weekends
  • Unlimited payroll runs
  • Multiple pay rates & bonuses
  • Cruise control with AutoPayroll
  • New hire reporting done for you
  • Direct deposit
  • Online pay stubs
  • HR Advisor

PrimePay HR Advantage Features

  • Everything in HR Essentials plus
  • Applicant Tracking & Job Posting
  • New Hire Reporting
  • Phone Support

SurePayroll Full Service Features

  • Payroll taxes calculated
  • Live help including evenings & weekends
  • Unlimited payroll runs
  • Multiple pay rates & bonuses
  • Cruise control with AutoPayroll
  • New hire reporting done for you
  • Direct deposit
  • Online pay stubs
  • HR Advisor
  • Payroll taxes calculated, paid, and filed
  • 2-day payroll processing

PrimePay vs SurePayroll Pro & Cons

PrimePaySurePayroll
Pros
  • Customer Service
  • User Friendly
  • User Interface
  • Comprehensive Solution
  • Pricing
  • Customer service support, including weekends and evenings.
  • Included unlimited payroll runs.
  • Automatic payroll processing through the Auto Payroll feature.
  • First-time customers can get up to six months free.
  • Mobile app for payroll processing on the go
Cons
  • Customer Service
  • Adjustment Issues
  • Slow
  • User Interface
  • Customization Limitations
  • Certain add-on fees are required for various services.
  • Exact software price information is difficult to locate online.
  • Only two payroll plans offered, making SurePayroll a less-scalable software option for growing businesses.

Other Payroll Software Comparisons

  • Revelo vs Proliant
  • Wave vs ThePayStubs
  • CloudPay vs CAVU HCM
  • Multiplier vs Superworks
  • Trolley vs EBS PaySuite
  • Wave vs SumoPayroll
  • SurePayroll vs Greenshades
  • Payfit vs CAVU HCM
  • Paycor vs HRONE
  • Everee Payroll vs BambooHR

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