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PrimePay User Reviews & Payroll Costs 2025


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Want to know if PrimePay is the right payroll software solution for your business?

Then have a look at the user created reviews below or better yet help out other business owners and leave your own.




Sections

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  • PrimePay User Reviews
    • PrimePay Review Summary
    • Recent PrimePay Reviews
    • Submit a review for PrimePay
  • Other Remote Reviews
  • PrimePay Cost & Pricing
  • PrimePay Features
    • Cheapest Plan: Payroll Essentials Features
    • Middle Plan: HR Essentials Features
    • Top Plan: HR Advantage Features
    • Availability of Common Features
  • PrimePay Pros & Cons
    • Pros
    • Cons

PrimePay User Reviews

PrimePay Review Summary

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Recent PrimePay Reviews

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Remote Homepage

Other Remote Reviews

Website Review Score Number of Reviews
Trustpilot 2.9 2
iPhone App 2.0 40
Android App 2.3 44

PrimePay Cost & Pricing

PrimePay pricing

Plans Pricing
Free Trial? n/a
Free Trial Length n/a
Cheapest Plan: Payroll Essentials $99/month
Middle Plan: HR Essentials $125/month
Top Plan: HR Advantage $200/month

PrimePay Features

Remote features

Cheapest Plan: Payroll Essentials Features

  • Unlimited Payrolls
  • Tax Payments & Filings
  • Workers Compensation
  • Direct Deposit & Debit Card
  • On-Demand Pay for Employees
  • Employee Onboarding
  • Payroll & New Hire Reporting
  • Garnishments
  • 24/7 Help Center
  • Customer Portal
  • Chat and Email Support

Middle Plan: HR Essentials Features

  • Employee Self-Service
  • HR Reporting & Insights
  • Automated Employee Recordkeeping
  • Drag & Drop Org Chart
  • Standard Workflows & Approvals
  • Employee Mobile App
  • File Import Tool
  • Open API
  • 24/7 Help Center
  • Customer Portal
  • Chat & Email Support

Top Plan: HR Advantage Features

  • Everything in HR Essentials plus
  • Applicant Tracking & Job Posting
  • New Hire Reporting
  • Phone Support

Availability of Common Features

Feature Available
Ideal Business Size Enterprise
Unlimited Payrolls Yes
Automated Tax Filing and Payments Yes
E-sign I-9 and W-4 No
Live Customer Support Yes
Integrations Yes
Ability to manage employee benefits Yes
Employee access to platform Yes
Direct Deposit Yes
Expense Reimbursement No
Time Off Accrual Yes
Pre-tax Deductions Yes
Wage Garnishment Yes
Background Checks No
Check Printing Yes
Check Delivery Yes
API Yes

PrimePay Pros & Cons

Pros

  • Customer Service
  • User Friendly
  • User Interface
  • Comprehensive Solution
  • Pricing

Cons

  • Customer Service
  • Adjustment Issues
  • Slow
  • User Interface
  • Customization Limitations

Reader Interactions

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