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Paychex vs UKG: Which Payroll Software Is Better?


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Both Paychex and UKG are leading payroll software solutions, but which one is better for you and your business?

Below we compare Paychex and UKG across nearly 50 different data points to help you make find the right one.

 

Paychex vs UKG Reviews

PaychexUKG
Trustpilot Rating1.22.9
Number of Trustpilot Reviews2332
iPhone App Rating4.84.1
Number of iPhone App Reviews4112008300
Android App Rating3.82.1
Number of Android App Reviews2940011500

Paychex vs UKG Pricing

PaychexUKG
Free Trialn/an/a
Free Trial Lengthn/an/a
Cheapest Plan NameEssentialsn/a
Cheapest Plan Cost Per Month$By request$n/a
Mid Priced Plan NameSelectn/a
Mid Priced Plan Cost Per Month$By request$n/a
Top Plan NamePron/a
Top Plan Cost Per Month$By request$n/a

Paychex vs UKG Features

FeaturesPaychexUKG
Target Business SizeEnterpriseEnterprise
Unlimited Payrolls✘✘
Automated Tax Filing & Payments✔✘
E-sign I-9 & W-4✘✔
Live Customer Support✘✘
Third-Party Integrations✔✔
Ability To Manage Employee Benefits✔✔
Employee Access To Platform✔✔
Direct Deposit✔✔
Expense Reimbursement✘✘
Time Off Accrual✔✔
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✔✔
Check Printing✔✔
Check Delivery✔✔
API✔✔

Paychex Essentials Features

  • Payroll Processing
  • Taxpay® Payroll Tax Administration with W-2/1099
  • Employee Pay Options
  • Garnishment Payment Service
  • Employee Self-Service and Mobile Experience
  • Financial Wellness and Cashflow Assistance
  • Employee Onboarding
  • HR Library
  • Analytics and Reports Center
  • New Hire Reporting
  • Labor Posters

UKG n/a Features

n/a

Paychex Pro Features

  • Payroll Processing
  • Taxpay® Payroll Tax Administration with W-2/1099
  • Employee Pay Options
  • Garnishment Payment Service
  • General Ledger Service
  • Employee Self-Service and Mobile Experience
  • Financial Wellness and Cashflow Assistance
  • Learning Management System1
  • Employee Onboarding
  • HR Library
  • Employee Handbook Builder
  • Pre-Employment Screening
  • Analytics and Reports Center
  • New Hire Reporting
  • Labor Posters
  • State Unemployment Insurance Service
  • Workers’ Compensation Payment Service2 or Report Service
  • General Ledger Integrations

UKG n/a Features

n/a

Paychex vs UKG Pro & Cons

PaychexUKG
Pros
  • User Friendly
  • Saves Time
  • Customer Service
  • Reporting
  • Easy Processes
  • User Interface
  • User Friendly
  • Easy Processes
  • Onboarding
  • One Stop Shop
Cons
  • Not User Friendly
  • Technical Issues
  • Adjustment Issues
  • Slow
  • Customer Service
  • User Interface
  • Not User Friendly
  • Customer Service
  • Slow
  • Reporting Issues

Other Payroll Software Comparisons

  • Gusto vs Inova Payroll
  • Sage vs Paypro
  • UKG vs Superworks
  • Excelforce vs Trolley
  • Revelo vs Xero Payroll
  • Revelo vs TriNet
  • QuickBooks Payroll vs BambooHR
  • SurePayroll vs Wrapbook
  • Microkeeper vs Square Payroll
  • Toast vs Zelt

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