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Paychex vs PayCaptain: Which Payroll Software Is Better?


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Both Paychex and PayCaptain are leading payroll software solutions, but which one is better for you and your business?

Below we compare Paychex and PayCaptain across nearly 50 different data points to help you make find the right one.

 

Paychex vs PayCaptain Reviews

PaychexPayCaptain
Trustpilot Rating1.24.4
Number of Trustpilot Reviews23312
iPhone App Rating4.84.8
Number of iPhone App Reviews41120012
Android App Rating3.80
Number of Android App Reviews294000

Paychex vs PayCaptain Pricing

PaychexPayCaptain
Free Trialn/an/a
Free Trial Lengthn/an/a
Cheapest Plan NameEssentialsBasic
Cheapest Plan Cost Per Month$By request$199
Mid Priced Plan NameSelectGrowth
Mid Priced Plan Cost Per Month$By request$199
Top Plan NameProEnterprise
Top Plan Cost Per Month$By request$399

Paychex vs PayCaptain Features

FeaturesPaychexPayCaptain
Target Business SizeEnterpriseEnterprise
Unlimited Payrolls✘✘
Automated Tax Filing & Payments✔✘
E-sign I-9 & W-4✘✘
Live Customer Support✘✘
Third-Party Integrations✔✔
Ability To Manage Employee Benefits✔✔
Employee Access To Platform✔✔
Direct Deposit✔✘
Expense Reimbursement✘✘
Time Off Accrual✔✘
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✔✘
Check Printing✔✘
Check Delivery✔✘
API✔✔

Paychex Essentials Features

  • Payroll Processing
  • Taxpay® Payroll Tax Administration with W-2/1099
  • Employee Pay Options
  • Garnishment Payment Service
  • Employee Self-Service and Mobile Experience
  • Financial Wellness and Cashflow Assistance
  • Employee Onboarding
  • HR Library
  • Analytics and Reports Center
  • New Hire Reporting
  • Labor Posters

PayCaptain Basic Features

  • All analytics features
  • Up to 250,000 tracked visits
  • Normal support
  • Mobile app
  • Up to 3 team members

Paychex Pro Features

  • Payroll Processing
  • Taxpay® Payroll Tax Administration with W-2/1099
  • Employee Pay Options
  • Garnishment Payment Service
  • General Ledger Service
  • Employee Self-Service and Mobile Experience
  • Financial Wellness and Cashflow Assistance
  • Learning Management System1
  • Employee Onboarding
  • HR Library
  • Employee Handbook Builder
  • Pre-Employment Screening
  • Analytics and Reports Center
  • New Hire Reporting
  • Labor Posters
  • State Unemployment Insurance Service
  • Workers’ Compensation Payment Service2 or Report Service
  • General Ledger Integrations

PayCaptain Enterprise Features

  • Everything on Growth plan
  • Up to 5,000,000 tracked visits
  • Dedicated support
  • Mobile app
  • Up to 50 team members

Paychex vs PayCaptain Pro & Cons

PaychexPayCaptain
Pros
  • User Friendly
  • Saves Time
  • Customer Service
  • Reporting
  • Easy Processes
  • The built-in features of on-demand pay and digital wallets
  • App interface is modern, simple and engaging
  • The integration process was simple and straightforward
Cons
  • Not User Friendly
  • Technical Issues
  • Adjustment Issues
  • Slow
  • Customer Service
  • Accessibility to past employees P45’s
  • UX improvement in terms of how it looks
  • Email notifications of new payslips

Other Payroll Software Comparisons

  • Remote vs Paylocity
  • Multiplier vs PayCaptain
  • Toast vs Push Payroll
  • Razorpay vs Wrapbook
  • Roll by ADP vs Trolley
  • Justworks vs WorkZoom
  • greytHR vs CheckMark Payroll
  • Papaya Global vs Microkeeper
  • QuickBooks Payroll vs Greenshades
  • Deel vs Namely

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