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Paychex vs Heartland: Which Payroll Software Is Better?


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Both Paychex and Heartland are leading payroll software solutions, but which one is better for you and your business?

Below we compare Paychex and Heartland across nearly 50 different data points to help you make find the right one.

 

Paychex vs Heartland Reviews

PaychexHeartland
Trustpilot Rating1.20
Number of Trustpilot Reviews2330
iPhone App Rating4.82.3
Number of iPhone App Reviews411200153
Android App Rating3.83.6
Number of Android App Reviews29400331

Paychex vs Heartland Pricing

PaychexHeartland
Free Trialn/an/a
Free Trial Lengthn/an/a
Cheapest Plan NameEssentialsEssentials
Cheapest Plan Cost Per Month$By request$By request
Mid Priced Plan NameSelectAdvanced
Mid Priced Plan Cost Per Month$By request$By request
Top Plan NameProComplete
Top Plan Cost Per Month$By request$By request

Paychex vs Heartland Features

FeaturesPaychexHeartland
Target Business SizeEnterpriseEnterprise
Unlimited Payrolls✘✘
Automated Tax Filing & Payments✔✔
E-sign I-9 & W-4✘✘
Live Customer Support✘✔
Third-Party Integrations✔✘
Ability To Manage Employee Benefits✔✘
Employee Access To Platform✔✔
Direct Deposit✔✔
Expense Reimbursement✘✘
Time Off Accrual✔✔
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✔✔
Check Printing✔✔
Check Delivery✔✔
API✔✘

Paychex Essentials Features

  • Payroll Processing
  • Taxpay® Payroll Tax Administration with W-2/1099
  • Employee Pay Options
  • Garnishment Payment Service
  • Employee Self-Service and Mobile Experience
  • Financial Wellness and Cashflow Assistance
  • Employee Onboarding
  • HR Library
  • Analytics and Reports Center
  • New Hire Reporting
  • Labor Posters

Heartland Essentials Features

  • Payroll Processing
  • Tax Filing – Federal, State, Local
  • Tax Payments – Federal, State, Local
  • Payment Options – Check, Direct Deposit, Pay Card
  • New Hire Reporting
  • Child Support Reporting
  • Garnishment Support
  • Payroll Reporting – Standard, Exports, Custom
  • Employee Mobile Access
  • Live, Dedicated Support
  • Onboarding for New Hires, Integrated with Payroll
  • Employment Verification
  • Electronic Submission of New Hire Documentation
  • Work Opportunity Tax Credit (WOTC) Screening

Paychex Pro Features

  • Payroll Processing
  • Taxpay® Payroll Tax Administration with W-2/1099
  • Employee Pay Options
  • Garnishment Payment Service
  • General Ledger Service
  • Employee Self-Service and Mobile Experience
  • Financial Wellness and Cashflow Assistance
  • Learning Management System1
  • Employee Onboarding
  • HR Library
  • Employee Handbook Builder
  • Pre-Employment Screening
  • Analytics and Reports Center
  • New Hire Reporting
  • Labor Posters
  • State Unemployment Insurance Service
  • Workers’ Compensation Payment Service2 or Report Service
  • General Ledger Integrations

Heartland Complete Features

  • Payroll Processing
  • Tax Filing – Federal, State, Local
  • Tax Payments – Federal, State, Local
  • Payment Options – Check, Direct Deposit, Pay Card
  • New Hire Reporting
  • Child Support Reporting
  • Garnishment Support
  • Payroll Reporting – Standard, Exports, Custom
  • Employee Mobile Access
  • Live, Dedicated Support
  • Onboarding for New Hires, Integrated with Payroll
  • Employment Verification
  • Electronic Submission of New Hire Documentation
  • Work Opportunity Tax Credit (WOTC) Screening
  • Job Postings to Top Job Boards*
  • Text to Apply
  • Candidate Screenings*
  • Applicant Tracking
  • HR Library
  • HR Tracking – Training, Certifications, IDs, etc.
  • Employee Handbook Builder
  • Job Descriptions
  • Labor Law Posters
  • Live HR Support

Paychex vs Heartland Pro & Cons

PaychexHeartland
Pros
  • User Friendly
  • Saves Time
  • Customer Service
  • Reporting
  • Easy Processes
  • Highly Responsive Account Representative
  • Extremely Easy to Use Online System
  • Convenient Onboarding Process with Heartland Hire
Cons
  • Not User Friendly
  • Technical Issues
  • Adjustment Issues
  • Slow
  • Customer Service
  • Missing Email Reminders
  • Lack of Local Support
  • Inconvenient Payroll Repeating Process

Other Payroll Software Comparisons

  • Heartland vs Paylocity
  • PrimePay vs SumoPayroll
  • Ready Pay by HR3 vs Proliant
  • Roll by ADP vs ThePayStubs
  • Paycom vs BambooHR
  • Everee Payroll vs Proliant
  • greytHR vs Plane
  • PayCaptain vs Zelt
  • Checkwriters vs EBS PaySuite
  • PrimePay vs Sage

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