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OnPay vs PrimePay: Which Payroll Software Is Better?


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Both OnPay and PrimePay are leading payroll software solutions, but which one is better for you and your business?

Below we compare OnPay and PrimePay across nearly 50 different data points to help you make find the right one.

 

OnPay vs PrimePay Reviews

OnPayPrimePay
Trustpilot Rating4.12.9
Number of Trustpilot Reviews2202
iPhone App Rating1.82
Number of iPhone App Reviews2640
Android App Ratingnot available2.3
Number of Android App Reviewsnot available44

OnPay vs PrimePay Pricing

OnPayPrimePay
Free TrialYesn/a
Free Trial Length1 monthn/a
Cheapest Plan Namen/aPayroll Essentials
Cheapest Plan Cost Per Month$n/a$125
Mid Priced Plan Namen/aHR Essentials
Mid Priced Plan Cost Per Month$n/a$125
Top Plan Namen/aHR Advantage
Top Plan Cost Per Month$n/a$200

OnPay vs PrimePay Features

FeaturesOnPayPrimePay
Target Business SizeMid size businessEnterprise
Unlimited Payrolls✔✔
Automated Tax Filing & Payments✔✔
E-sign I-9 & W-4✔✘
Live Customer Support✔✔
Third-Party Integrations✔✔
Ability To Manage Employee Benefits✔✔
Employee Access To Platform✔✔
Direct Deposit✔✔
Expense Reimbursement✘✘
Time Off Accrual✔✔
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✘✘
Check Printing✔✔
Check Delivery✔✔
API✘✔

OnPay n/a Features

  • Unlimited monthly pay runs
  • Automated tax payments and filings
  • Free W-2 and 1099 processing
  • HR tools and software integrations
  • Expert support whenever you need it

PrimePay Payroll Essentials Features

  • Unlimited Payrolls
  • Tax Payments & Filings
  • Workers Compensation
  • Direct Deposit & Debit Card
  • On-Demand Pay for Employees
  • Employee Onboarding
  • Payroll & New Hire Reporting
  • Garnishments
  • 24/7 Help Center
  • Customer Portal
  • Chat and Email Support

OnPay n/a Features

n/a

PrimePay HR Advantage Features

  • Everything in HR Essentials plus
  • Applicant Tracking & Job Posting
  • New Hire Reporting
  • Phone Support

OnPay vs PrimePay Pro & Cons

OnPayPrimePay
Pros
  • Customer Service
  • User Interface
  • User Friendly
  • Pricing
  • Saves Time
  • Customer Service
  • User Friendly
  • User Interface
  • Comprehensive Solution
  • Pricing
Cons
  • Not User Friendly
  • Need Improvements
  • Slow
  • Customer Service
  • Room for Improvement
  • Customer Service
  • Adjustment Issues
  • Slow
  • User Interface
  • Customization Limitations

Other Payroll Software Comparisons

  • Wagepoint vs Hourly
  • Papaya Global vs isolved
  • Razorpay vs Sage
  • Paychex vs SumoPayroll
  • greytHR vs Superworks
  • Payfit vs Inova Payroll
  • ADP vs EBS PaySuite
  • Wave vs CloudPay
  • Rippling vs Arbonum
  • Patriot Software vs Superworks

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