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Heartland vs Microkeeper: Which Payroll Software Is Better?


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Both Heartland and Microkeeper are leading payroll software solutions, but which one is better for you and your business?

Below we compare Heartland and Microkeeper across nearly 50 different data points to help you make find the right one.

 

Heartland vs Microkeeper Reviews

HeartlandMicrokeeper
Trustpilot Rating03.6
Number of Trustpilot Reviews096
iPhone App Rating2.34.4
Number of iPhone App Reviews153111
Android App Rating3.60
Number of Android App Reviews3310

Heartland vs Microkeeper Pricing

HeartlandMicrokeeper
Free Trialn/aYes
Free Trial Lengthn/a1 month
Cheapest Plan NameEssentialsPayroll & STP only
Cheapest Plan Cost Per Month$By request$28
Mid Priced Plan NameAdvancedStandard
Mid Priced Plan Cost Per Month$By request$28
Top Plan NameCompletePremium
Top Plan Cost Per Month$By request$150

Heartland vs Microkeeper Features

FeaturesHeartlandMicrokeeper
Target Business SizeEnterpriseEnterprise
Unlimited Payrolls✘✘
Automated Tax Filing & Payments✔✘
E-sign I-9 & W-4✘✘
Live Customer Support✔✘
Third-Party Integrations✘✔
Ability To Manage Employee Benefits✘✔
Employee Access To Platform✔✔
Direct Deposit✔✔
Expense Reimbursement✘✘
Time Off Accrual✔✔
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✔✘
Check Printing✔✔
Check Delivery✔✘
API✘✔

Heartland Essentials Features

  • Payroll Processing
  • Tax Filing – Federal, State, Local
  • Tax Payments – Federal, State, Local
  • Payment Options – Check, Direct Deposit, Pay Card
  • New Hire Reporting
  • Child Support Reporting
  • Garnishment Support
  • Payroll Reporting – Standard, Exports, Custom
  • Employee Mobile Access
  • Live, Dedicated Support
  • Onboarding for New Hires, Integrated with Payroll
  • Employment Verification
  • Electronic Submission of New Hire Documentation
  • Work Opportunity Tax Credit (WOTC) Screening

Microkeeper Payroll & STP only Features

  • Payroll Processing
  • Leave
  • Public Holidays
  • Super Calculations
  • Employee Self Service Console
  • Paperless Employee Onboarding
  • Internal Messaging
  • Employee File Storage
  • Custom Reports
  • Native Xero Integration
  • MYOB / Sage / … Integration
  • Single Touch Payroll Compliance
  • 9-5 Email Support
  • 9-5 Phone Support

Heartland Complete Features

  • Payroll Processing
  • Tax Filing – Federal, State, Local
  • Tax Payments – Federal, State, Local
  • Payment Options – Check, Direct Deposit, Pay Card
  • New Hire Reporting
  • Child Support Reporting
  • Garnishment Support
  • Payroll Reporting – Standard, Exports, Custom
  • Employee Mobile Access
  • Live, Dedicated Support
  • Onboarding for New Hires, Integrated with Payroll
  • Employment Verification
  • Electronic Submission of New Hire Documentation
  • Work Opportunity Tax Credit (WOTC) Screening
  • Job Postings to Top Job Boards*
  • Text to Apply
  • Candidate Screenings*
  • Applicant Tracking
  • HR Library
  • HR Tracking – Training, Certifications, IDs, etc.
  • Employee Handbook Builder
  • Job Descriptions
  • Labor Law Posters
  • Live HR Support

Microkeeper Premium Features

  • Payroll Processing
  • Leave
  • Automated Award Application
  • Public Holidays
  • Super Calculations
  • SMS Rosters
  • iCal, Google Calendar, Outlook Export
  • Push Notifications
  • Print Export
  • Roster Confirmation
  • AutoRoster (Automated Shift Sheduling)
  • Shift bidding
  • Facial Recognition
  • Fingerprint Clocking
  • NFC Tag Clocking
  • GPS Clocking On Smart Device
  • Timesheet Tick Approval
  • Timesheet vs Roster Comparison
  • Employee Self Service Console
  • Paperless Employee Onboarding
  • Internal Messaging
  • Employee File Storage
  • Skills Matrix
  • Custom Reports
  • Native Xero Integration
  • MYOB / Sage / … Integration
  • Single Touch Payroll Compliance
  • Super Clearing House
  • 9-5 Email Support
  • 9-5 Phone Support

Heartland vs Microkeeper Pro & Cons

HeartlandMicrokeeper
Pros
  • Highly Responsive Account Representative
  • Extremely Easy to Use Online System
  • Convenient Onboarding Process with Heartland Hire
  • 100% Australia Focused
  • Good UX
  • Great tech support
  • Budget-friendly (only for payroll only and standard packages)
  • Updates and information about governmental requirements
  • All-in-one solution
Cons
  • Missing Email Reminders
  • Lack of Local Support
  • Inconvenient Payroll Repeating Process
  • Reporting could use significant improvement
  • Integration with platforms such as MYOB isn’t seamless and is prone to error
  • Limited employee dashboard
  • Pricey premium package that only seems to be targeting big businesses
  • Starter plan is pretty useless

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