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Gusto vs Paychex: Which Payroll Software Is Better?


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Both Gusto and Paychex are leading payroll software solutions, but which one is better for you and your business?

Below we compare Gusto and Paychex across nearly 50 different data points to help you make find the right one.

 

Gusto vs Paychex Reviews

GustoPaychex
Trustpilot Rating3.41.2
Number of Trustpilot Reviews1927233
iPhone App Rating4.84.8
Number of iPhone App Reviews11600411200
Android App Rating4.33.8
Number of Android App Reviews501029400

Gusto vs Paychex Pricing

GustoPaychex
Free Trialn/an/a
Free Trial Lengthn/an/a
Cheapest Plan NameSimpleEssentials
Cheapest Plan Cost Per Month$80$By request
Mid Priced Plan NamePlusSelect
Mid Priced Plan Cost Per Month$80$By request
Top Plan NamePremiumPro
Top Plan Cost Per Month$By request$By request

Gusto vs Paychex Features

FeaturesGustoPaychex
Target Business SizeMid size businessEnterprise
Unlimited Payrolls✔✘
Automated Tax Filing & Payments✔✔
E-sign I-9 & W-4✔✘
Live Customer Support✘✘
Third-Party Integrations✔✔
Ability To Manage Employee Benefits✔✔
Employee Access To Platform✔✔
Direct Deposit✔✔
Expense Reimbursement✔✘
Time Off Accrual✔✔
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✘✔
Check Printing✔✔
Check Delivery✔✔
API✘✔

Gusto Simple Features

  • Full-service single-state payroll including W-2s and 1099s
  • Full support
  • Employee profiles and self-service
  • Basic hiring and onboarding tools
  • Gusto-brokered health insurance administration
  • Employee financial benefits
  • Payroll and time-off reports
  • Custom admin permissions
  • Integrations for accounting, time tracking, expense management, and more

Paychex Essentials Features

  • Payroll Processing
  • Taxpay® Payroll Tax Administration with W-2/1099
  • Employee Pay Options
  • Garnishment Payment Service
  • Employee Self-Service and Mobile Experience
  • Financial Wellness and Cashflow Assistance
  • Employee Onboarding
  • HR Library
  • Analytics and Reports Center
  • New Hire Reporting
  • Labor Posters

Gusto Premium Features

  • Dedicated Customer Success Manager
  • HR Resource Center
  • Compliance alerts
  • Access to certified HR experts
  • Full-service payroll migration and account setup
  • Health insurance broker integration
  • R&D tax credit discount
  • Waived fees and exclusive pricing
  • Priority support
  • Time Kiosk

Paychex Pro Features

  • Payroll Processing
  • Taxpay® Payroll Tax Administration with W-2/1099
  • Employee Pay Options
  • Garnishment Payment Service
  • General Ledger Service
  • Employee Self-Service and Mobile Experience
  • Financial Wellness and Cashflow Assistance
  • Learning Management System1
  • Employee Onboarding
  • HR Library
  • Employee Handbook Builder
  • Pre-Employment Screening
  • Analytics and Reports Center
  • New Hire Reporting
  • Labor Posters
  • State Unemployment Insurance Service
  • Workers’ Compensation Payment Service2 or Report Service
  • General Ledger Integrations

Gusto vs Paychex Pro & Cons

GustoPaychex
Pros
  • User Interface
  • Customer Service
  • User Friendly
  • Ideal for Small Businesses
  • All In One Place
  • User Friendly
  • Saves Time
  • Customer Service
  • Reporting
  • Easy Processes
Cons
  • Need Improvements
  • Customer Service
  • Not User Friendly
  • Room for Improvement
  • Adjustment Issues
  • Not User Friendly
  • Technical Issues
  • Adjustment Issues
  • Slow
  • Customer Service

Other Payroll Software Comparisons

  • Razorpay vs Wrapbook
  • Rippling vs Wave
  • QuickBooks Payroll vs CloudPay
  • SumoPayroll vs WorkZoom
  • Paylocity vs Plane
  • isolved vs SumoPayroll
  • QuickBooks Payroll vs Online Paystub Generator
  • Ready Pay by HR3 vs Gloroots
  • PrimePay vs Netchex
  • SumoPayroll vs Inova Payroll

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