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Gusto vs PayCaptain: Which Payroll Software Is Better?


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Both Gusto and PayCaptain are leading payroll software solutions, but which one is better for you and your business?

Below we compare Gusto and PayCaptain across nearly 50 different data points to help you make find the right one.

 

Gusto vs PayCaptain Reviews

GustoPayCaptain
Trustpilot Rating3.44.4
Number of Trustpilot Reviews192712
iPhone App Rating4.84.8
Number of iPhone App Reviews1160012
Android App Rating4.30
Number of Android App Reviews50100

Gusto vs PayCaptain Pricing

GustoPayCaptain
Free Trialn/an/a
Free Trial Lengthn/an/a
Cheapest Plan NameSimpleBasic
Cheapest Plan Cost Per Month$80$199
Mid Priced Plan NamePlusGrowth
Mid Priced Plan Cost Per Month$80$199
Top Plan NamePremiumEnterprise
Top Plan Cost Per Month$By request$399

Gusto vs PayCaptain Features

FeaturesGustoPayCaptain
Target Business SizeMid size businessEnterprise
Unlimited Payrolls✔✘
Automated Tax Filing & Payments✔✘
E-sign I-9 & W-4✔✘
Live Customer Support✘✘
Third-Party Integrations✔✔
Ability To Manage Employee Benefits✔✔
Employee Access To Platform✔✔
Direct Deposit✔✘
Expense Reimbursement✔✘
Time Off Accrual✔✘
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✘✘
Check Printing✔✘
Check Delivery✔✘
API✘✔

Gusto Simple Features

  • Full-service single-state payroll including W-2s and 1099s
  • Full support
  • Employee profiles and self-service
  • Basic hiring and onboarding tools
  • Gusto-brokered health insurance administration
  • Employee financial benefits
  • Payroll and time-off reports
  • Custom admin permissions
  • Integrations for accounting, time tracking, expense management, and more

PayCaptain Basic Features

  • All analytics features
  • Up to 250,000 tracked visits
  • Normal support
  • Mobile app
  • Up to 3 team members

Gusto Premium Features

  • Dedicated Customer Success Manager
  • HR Resource Center
  • Compliance alerts
  • Access to certified HR experts
  • Full-service payroll migration and account setup
  • Health insurance broker integration
  • R&D tax credit discount
  • Waived fees and exclusive pricing
  • Priority support
  • Time Kiosk

PayCaptain Enterprise Features

  • Everything on Growth plan
  • Up to 5,000,000 tracked visits
  • Dedicated support
  • Mobile app
  • Up to 50 team members

Gusto vs PayCaptain Pro & Cons

GustoPayCaptain
Pros
  • User Interface
  • Customer Service
  • User Friendly
  • Ideal for Small Businesses
  • All In One Place
  • The built-in features of on-demand pay and digital wallets
  • App interface is modern, simple and engaging
  • The integration process was simple and straightforward
Cons
  • Need Improvements
  • Customer Service
  • Not User Friendly
  • Room for Improvement
  • Adjustment Issues
  • Accessibility to past employees P45’s
  • UX improvement in terms of how it looks
  • Email notifications of new payslips

Other Payroll Software Comparisons

  • Multiplier vs Payfit
  • Microkeeper vs SumoPayroll
  • Fingercheck vs Toast
  • Roll by ADP vs UKG
  • Everee Payroll vs Superworks
  • Square Payroll vs eBacon
  • Razorpay vs Sage
  • TriNet vs PDS Vista Payroll
  • Sage vs Darwinbox
  • QuickBooks Payroll vs EBS PaySuite

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