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Gusto vs OnPay: Which Payroll Software Is Better?


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Both Gusto and OnPay are leading payroll software solutions, but which one is better for you and your business?

Below we compare Gusto and OnPay across nearly 50 different data points to help you make find the right one.

 

Gusto vs OnPay Reviews

GustoOnPay
Trustpilot Rating3.44.1
Number of Trustpilot Reviews1927220
iPhone App Rating4.81.8
Number of iPhone App Reviews1160026
Android App Rating4.3not available
Number of Android App Reviews5010not available

Gusto vs OnPay Pricing

GustoOnPay
Free Trialn/aYes
Free Trial Lengthn/a1 month
Cheapest Plan NameSimplen/a
Cheapest Plan Cost Per Month$80$n/a
Mid Priced Plan NamePlusn/a
Mid Priced Plan Cost Per Month$80$n/a
Top Plan NamePremiumn/a
Top Plan Cost Per Month$By request$n/a

Gusto vs OnPay Features

FeaturesGustoOnPay
Target Business SizeMid size businessMid size business
Unlimited Payrolls✔✔
Automated Tax Filing & Payments✔✔
E-sign I-9 & W-4✔✔
Live Customer Support✘✔
Third-Party Integrations✔✔
Ability To Manage Employee Benefits✔✔
Employee Access To Platform✔✔
Direct Deposit✔✔
Expense Reimbursement✔✘
Time Off Accrual✔✔
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✘✘
Check Printing✔✔
Check Delivery✔✔
API✘✘

Gusto Simple Features

  • Full-service single-state payroll including W-2s and 1099s
  • Full support
  • Employee profiles and self-service
  • Basic hiring and onboarding tools
  • Gusto-brokered health insurance administration
  • Employee financial benefits
  • Payroll and time-off reports
  • Custom admin permissions
  • Integrations for accounting, time tracking, expense management, and more

OnPay n/a Features

  • Unlimited monthly pay runs
  • Automated tax payments and filings
  • Free W-2 and 1099 processing
  • HR tools and software integrations
  • Expert support whenever you need it

Gusto Premium Features

  • Dedicated Customer Success Manager
  • HR Resource Center
  • Compliance alerts
  • Access to certified HR experts
  • Full-service payroll migration and account setup
  • Health insurance broker integration
  • R&D tax credit discount
  • Waived fees and exclusive pricing
  • Priority support
  • Time Kiosk

OnPay n/a Features

n/a

Gusto vs OnPay Pro & Cons

GustoOnPay
Pros
  • User Interface
  • Customer Service
  • User Friendly
  • Ideal for Small Businesses
  • All In One Place
  • Customer Service
  • User Interface
  • User Friendly
  • Pricing
  • Saves Time
Cons
  • Need Improvements
  • Customer Service
  • Not User Friendly
  • Room for Improvement
  • Adjustment Issues
  • Not User Friendly
  • Need Improvements
  • Slow
  • Customer Service
  • Room for Improvement

Other Payroll Software Comparisons

  • Papaya Global vs Square Payroll
  • QuickBooks Payroll vs PDS Vista Payroll
  • Paycor vs EBS PaySuite
  • Microkeeper vs Paycor
  • OnPay vs Plane
  • greytHR vs Arbonum
  • Roll by ADP vs Plane
  • PrimePay vs Netchex
  • Paychex vs SumoPayroll
  • Paycor vs Netchex

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