The table below shows a quick price comparison of all the Senior Living CRM system solutions that we’ve researched:
| Company name | Starting price | Free trial length |
|---|---|---|
| Salesforce | $25 | 30 day |
| LeadSquared | Not stated | No trial available |
| Eldermark | Not stated | No trial available |
| Aline | $40 | 21 day |
| Med e-care | Not stated | No trial available |
| Contiuum CRM | Not stated | No trial available |
| Yardi | Not stated | No trial available |
*The prices in the table above (where available) come directly from each company’s website and were accurate at the time of writing. Since then, those prices may have changed.
We’ve listed the results of our CRM systems research and the features of each company’s product in a bit more detail below. You’ll be able to see the benefits of their service and some general information about the company as well.
*companies are ranked in no particular order.
1. Salesforce
- They offer software that caters for senior living providers that can assist with streamlining your operations and improving marketing.
- The tailored template enables senior living providers to get set up quickly.
- It helps you enhance your communications and increase your productivity through a centralized and multi-community database.
- The software helps you to manage your leads and opportunities so that you can nurture them.
- You can manage all your marketing campaigns through the software so that you can monitor their performance and have greater control of them.
- It can also support digital marketing including email marketing and delivery tracking.
- They provide a range of templates to support you in managing your data and processes.
- It is flexible as it can be integrated with a range of apps and software as well as being accessible through a mobile.
- You can run metrics using the reporting facilities to monitor your performance and aid with decision making with a customizable dashboard which can include occupancy management and referral management.
- Access a 30-day free trial of the software to help you to learn more about it.
Website: https://appexchange.salesforce.com/partners/servlet/servlet.FileDownload?file=00P3A00000Vs0KcUAJ
2. LeadSquared
- Offers CRM software that is tailored for assisted living facilities that can optimize your operations and reduce paperwork.
- They provide smart tools that eliminate manual tasks and automate your processes.
- It aids with centralizing your records and information making it more accessible to all your teams.
- The CRM can speed up intake processes by reducing manual data entry with customizable digital forms.
- It can support you in managing care plans automatically to ensure that needs and care routines are met and tracked.
- The CRM can manage your communications across all channels using marketing automation to generate leads and communicate effectively with your contacts.
- You can also manage your staff through the CRM including organizing staff schedules, appointments and setting daily tasks.
- It can support you with billing and payments as you can use its automated tools to generate invoices, process payments and verify insurance.
- The CRM can aid with analyzing your data and providing insights into your residents’ needs, staff performance and your operations.
- You can request a demo of the CRM to find more information about it and see what it can do.
Website: https://www.leadsquared.com/us/healthcare/crm-software-for-assisted-living-facilities/
3. Eldermark
- They offer senior living CRM software that can help you to improve your occupancy.
- It is designed to aid you in automating mundane tasks and enabling you to focus on other tasks and spend your budget more effectively.
- The CRM connects your data and processes to connect your sales and marketing to your residential teams.
- It helps you to enhance your resident experience with improved customer interactions which can drive occupancy levels.
- The CRM gathers lead information and supports your teams in responding quickly using the channels that they provide.
- You can improve your communication workflows and processes through the CRM to aid lead conversion.
- It assists you in tracking your leads and sales team performance to enable you to maximize your campaigns and sales staff.
- You can manage third-party referrals through the CRM and utilize integration to capture the leads.
- It provides access to reports that enable you to turn your data into actionable insights to improve your delivery and marketing.
- They offer a free demo of the CRM so that you can see the software in action and ask questions.
Website: https://www.eldermark.com/products/senior-living-crm
4. Aline
- Offers dedicated senior living CRM software that helps you support your residents and cultivate leads.
- It is designed to aid you in managing all of your contact details and prospect interactions in one platform that is easily accessible by all your team members.
- The CRM helps you to build meaningful connections that can assist with converting your prospects.
- It supports the complete prospect journey and can shorten your sales cycle and improve your occupancy rates.
- You can configure your workflows to manage your activities and create records that match the fields that you require.
- They provide integrated messaging that includes automated logging and speech-to-text functionality and they offer automated follow-ups.
- It offers competitive insights on the senior housing market to help you stay ahead.
- You can integrate the CRM with other Aline products and external apps to extend its capabilities.
- It provides a comprehensive view of your organization including operations, care and finances enabling you to analyze what is happening through customizable dashboards.
- You can take part in a 21-day free trial of the CRM or book a demo to learn more about the software.
Website: https://alineops.com/senior-living/crm-software/
5. Med e-care
- They offer a specialist CRM catering for senior and assisted living providers that help them to manage their data more effectively to improve occupancy rates.
- It is designed to simplify your admission processes, improve leads, increase move-ins and occupancy.
- You can automate repetitive and manual tasks to free up staff time to do other activities.
- It centralizes your data and assists you in tracking your sales and marketing activities making it visible to more people.
- You can capture your leads and track them more effectively as well as nurture them.
- It supports your communications by enabling you to track them and see what is working.
- You can run reports to track your performance and highlight trends to aid you with decision making.
- They offer other software to support your organisation including billing, care management, and medication management.
- It can be connected to your other software including clinical solutions so that you can get a complete picture of your residents’ needs.
- They offer a demo of the CRM to allow you to see what it can do and discuss any questions.
Website: https://mede-care.com/customer-relationship-management
6. Continuum
- Offers a dedicated senior living CRM platform that caters for CCRC, Life Plan and Life Care Communities.
- They offer a flexible workflow engine that is customizable to aid you in managing prospects and moving them along the sales cycle.
- It can handle complex fee and deposit structures as well as manage your documents, agreements and contracts.
- The CRM provides email marketing functionality to manage campaigns, schedule emails and track performance.
- It offers the ability to track your referral network and gain insight into your sources so you can make decisions.
- The CRM can assist you in nurturing your relationship with leads and customers by providing information to support your staff.
- It can support your sales and marketing teams by providing them with a more holistic picture of spending and ROI.
- They offer inventory management features which can aid with supporting residents moving in and out, and managing your occupancy.
- You can access powerful reports and dashboards that create visibility of your data and valuable insights.
- You can schedule a demo with them to discover more about the CRM.
Website: https://www.continuumcrm.com/
7. Yardi
- They offer senior living CRM software that can assist with nurturing leads and boost occupancy.
- It is designed to help you strengthen your lead management so you can increase your occupancy.
- The CRM captures all of your leads and resident information to enable all of your caregivers to have easy access to the information and improve the quality of care.
- They provide a range of sales and marketing tools to aid senior living providers that can aid them in streamlining their processes.
- It can manage your workflows more efficiently to save you time on paperwork and manual tasks.
- You can create marketing campaigns and monitor their performance to see what works and how to improve them.
- It can assist you in boosting your staff performance as it aids them in doing their role by enabling them to organize and provide responsive actions.
- You can connect the CRM with your other systems and tools to optimize your operations and reduce costs.
- It provides real-time data about your organization so that you can make informed decisions.
- They offer webinars so that you can learn more about the CRM.