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Paychex vs Zenefits: Which Payroll Software Is Better?


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Both Paychex and Zenefits are leading payroll software solutions, but which one is better for you and your business?

Below we compare Paychex and Zenefits across nearly 50 different data points to help you make find the right one.

 

Paychex vs Zenefits Reviews

PaychexZenefits
Trustpilot Rating1.23.9
Number of Trustpilot Reviews233170
iPhone App Rating4.84.2
Number of iPhone App Reviews411200316
Android App Rating3.84.4
Number of Android App Reviews294001150

Paychex vs Zenefits Pricing

PaychexZenefits
Free Trialn/aYes
Free Trial Lengthn/an/a
Cheapest Plan NameEssentialsEssentials
Cheapest Plan Cost Per Month$By request$20
Mid Priced Plan NameSelectGrowth
Mid Priced Plan Cost Per Month$By request$20
Top Plan NameProZen
Top Plan Cost Per Month$By request$33

Paychex vs Zenefits Features

FeaturesPaychexZenefits
Target Business SizeEnterpriseMid size business
Unlimited Payrolls✘✘
Automated Tax Filing & Payments✔✔
E-sign I-9 & W-4✘✔
Live Customer Support✘✘
Third-Party Integrations✔✔
Ability To Manage Employee Benefits✔✔
Employee Access To Platform✔✔
Direct Deposit✔✔
Expense Reimbursement✘✔
Time Off Accrual✔✔
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✔✘
Check Printing✔✔
Check Delivery✔✘
API✔✔

Paychex Essentials Features

  • Payroll Processing
  • Taxpay® Payroll Tax Administration with W-2/1099
  • Employee Pay Options
  • Garnishment Payment Service
  • Employee Self-Service and Mobile Experience
  • Financial Wellness and Cashflow Assistance
  • Employee Onboarding
  • HR Library
  • Analytics and Reports Center
  • New Hire Reporting
  • Labor Posters

Zenefits Essentials Features

  • Automated Onboarding
  • Employee Management
  • Time Off Tracking
  • Scheduling
  • Integrations
  • Mobile App
  • Analytics Dashboards

Paychex Pro Features

  • Payroll Processing
  • Taxpay® Payroll Tax Administration with W-2/1099
  • Employee Pay Options
  • Garnishment Payment Service
  • General Ledger Service
  • Employee Self-Service and Mobile Experience
  • Financial Wellness and Cashflow Assistance
  • Learning Management System1
  • Employee Onboarding
  • HR Library
  • Employee Handbook Builder
  • Pre-Employment Screening
  • Analytics and Reports Center
  • New Hire Reporting
  • Labor Posters
  • State Unemployment Insurance Service
  • Workers’ Compensation Payment Service2 or Report Service
  • General Ledger Integrations

Zenefits Zen Features

  • Automated Onboarding
  • Employee Management
  • Time Off Tracking
  • Scheduling
  • Integrations
  • Mobile App
  • Configurable People Analytics
  • Compensation Management
  • Performance Management
  • Employee Engagement Surveys
  • People Hub
  • Payroll

Paychex vs Zenefits Pro & Cons

PaychexZenefits
Pros
  • User Friendly
  • Saves Time
  • Customer Service
  • Reporting
  • Easy Processes
  • User Interface
  • Pricing
  • All In One Place
  • Customer Service
  • User Friendly
Cons
  • Not User Friendly
  • Technical Issues
  • Adjustment Issues
  • Slow
  • Customer Service
  • Technical Issues
  • Customer Service
  • Integration Issues
  • Slow
  • Need Improvements

Other Payroll Software Comparisons

  • PrimePay vs Workday
  • ADP vs Everee Payroll
  • Ready Pay by HR3 vs Superworks
  • Heartland vs Microkeeper
  • Zenefits vs Checkwriters
  • eBacon vs Inova Payroll
  • OnPay vs PrimePay
  • Oytser HR vs Plane
  • Namely vs Workday
  • PayCaptain vs Push Payroll

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