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Paychex vs SurePayroll: Which Payroll Software Is Better?


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: May 22, 2025

Both Paychex and SurePayroll are leading payroll software solutions, but which one is better for you and your business?

Below we compare Paychex and SurePayroll across nearly 50 different data points to help you make find the right one.

 

Paychex vs SurePayroll Reviews

PaychexSurePayroll
Trustpilot Rating1.24.2
Number of Trustpilot Reviews233896
iPhone App Rating4.84.7
Number of iPhone App Reviews4112005100
Android App Rating3.83
Number of Android App Reviews29400132

Paychex vs SurePayroll Pricing

PaychexSurePayroll
Free Trialn/aYes
Free Trial Lengthn/a2 months
Cheapest Plan NameEssentialsSelf-Service
Cheapest Plan Cost Per Month$By request$n/a
Mid Priced Plan NameSelectn/a
Mid Priced Plan Cost Per Month$By request$n/a
Top Plan NameProFull Service
Top Plan Cost Per Month$By request$29.99

Paychex vs SurePayroll Features

FeaturesPaychexSurePayroll
Target Business SizeEnterpriseSmall business
Unlimited Payrolls✘✔
Automated Tax Filing & Payments✔✔
E-sign I-9 & W-4✘✘
Live Customer Support✘✘
Third-Party Integrations✔✔
Ability To Manage Employee Benefits✔✔
Employee Access To Platform✔✔
Direct Deposit✔✔
Expense Reimbursement✘✘
Time Off Accrual✔✔
Pre-Tax Deductions✔✔
Wage Garnishment✔✔
Background Checks✔✘
Check Printing✔✔
Check Delivery✔✔
API✔✘

Paychex Essentials Features

  • Payroll Processing
  • Taxpay® Payroll Tax Administration with W-2/1099
  • Employee Pay Options
  • Garnishment Payment Service
  • Employee Self-Service and Mobile Experience
  • Financial Wellness and Cashflow Assistance
  • Employee Onboarding
  • HR Library
  • Analytics and Reports Center
  • New Hire Reporting
  • Labor Posters

SurePayroll Self-Service Features

  • Payroll taxes calculated
  • Live help including evenings & weekends
  • Unlimited payroll runs
  • Multiple pay rates & bonuses
  • Cruise control with AutoPayroll
  • New hire reporting done for you
  • Direct deposit
  • Online pay stubs
  • HR Advisor

Paychex Pro Features

  • Payroll Processing
  • Taxpay® Payroll Tax Administration with W-2/1099
  • Employee Pay Options
  • Garnishment Payment Service
  • General Ledger Service
  • Employee Self-Service and Mobile Experience
  • Financial Wellness and Cashflow Assistance
  • Learning Management System1
  • Employee Onboarding
  • HR Library
  • Employee Handbook Builder
  • Pre-Employment Screening
  • Analytics and Reports Center
  • New Hire Reporting
  • Labor Posters
  • State Unemployment Insurance Service
  • Workers’ Compensation Payment Service2 or Report Service
  • General Ledger Integrations

SurePayroll Full Service Features

  • Payroll taxes calculated
  • Live help including evenings & weekends
  • Unlimited payroll runs
  • Multiple pay rates & bonuses
  • Cruise control with AutoPayroll
  • New hire reporting done for you
  • Direct deposit
  • Online pay stubs
  • HR Advisor
  • Payroll taxes calculated, paid, and filed
  • 2-day payroll processing

Paychex vs SurePayroll Pro & Cons

PaychexSurePayroll
Pros
  • User Friendly
  • Saves Time
  • Customer Service
  • Reporting
  • Easy Processes
  • Customer service support, including weekends and evenings.
  • Included unlimited payroll runs.
  • Automatic payroll processing through the Auto Payroll feature.
  • First-time customers can get up to six months free.
  • Mobile app for payroll processing on the go
Cons
  • Not User Friendly
  • Technical Issues
  • Adjustment Issues
  • Slow
  • Customer Service
  • Certain add-on fees are required for various services.
  • Exact software price information is difficult to locate online.
  • Only two payroll plans offered, making SurePayroll a less-scalable software option for growing businesses.

Other Payroll Software Comparisons

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  • CheckMark Payroll vs PayCaptain
  • eBacon vs Hourly
  • Plane vs Wrapbook
  • Deel vs Excelforce
  • Workday vs Hourly
  • Arbonum vs Darwinbox
  • Oytser HR vs eBacon
  • Arbonum vs CAVU HCM
  • Paychex vs TriNet

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