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SugarCRM vs Floww.ai Reviews & Pricing In 2026


Disclosure: We may earn commissions if you shop through the links below.

Last Updated: January 8, 2026

Want to know if SugarCRM or Floww.ai is the better or cheaper CRM software?

We compare them below on over 150 different metrics to help you make the right decision.

 

Sections

Toggle
  • SugarCRM vs Floww.ai Reviews
  • SugarCRM vs Floww.ai Pricing
  • SugarCRM vs Floww.ai Features
    • SugarCRM Essentials vs Floww.ai Standard
    • SugarCRM Advanced vs Floww.ai NA
    • SugarCRM Premier vs Floww.ai NA
    • SugarCRM vs Floww.ai Integrations
    • Other Included Features
  • SugarCRM vs Floww.ai Industry Specific CRM Solutions
  • SugarCRM vs Floww.ai Pros & Cons
  • Other CRM Software Comparisons

SugarCRM vs Floww.ai Reviews

SugarCRMFloww.ai
Trustpilot Rating2.54.4
Number of Trustpilot Reviews14411
iPhone App Rating4No Rating
Number of iPhone App Reviews68No Review
Android App Rating3.74.5
Number of Android App Reviews47673

Sources

  • https://www.trustpilot.com/review/sugarcrm.com
  • https://www.trustpilot.com/review/floww.ai
  • https://apps.apple.com/us/app/sugarcrm/id599208633
  • https://www.apple.com/app-store/
  • https://play.google.com/store/apps/details?id=com.sugarcrm.nomad&hl=en_US&gl=US
  • https://play.google.com/store/apps/details?id=ai.floww.crm&hl=en_US&gl=US

SugarCRM vs Floww.ai Pricing

SugarCRMFloww.ai
Free PlanNoNo
Free Plan LimitsNANA
Free TrialYesNo
Free Trial Length7 dayNA
Cheapest Plan NameEssentialsStandard
Cheapest Plan Cost Per Month$85Not Listed
Mid Priced Plan NameAdvancedNA
Mid Priced Plan Cost Per Month$85Not Listed
Top Plan NamePremierNA
Top Plan Cost Per Month$135Not Listed

SugarCRM vs Floww.ai Features

SugarCRM Essentials vs Floww.ai Standard

SugarCRM EssentialsFloww.ai Standard
  • Account & contact management
  • Lead & opportunity management
  • Basic workflows
  • Activity management
  • Reporting & analytics
  • Basic support
  • Hyper-Flexible pipelines
  • Agile architecture
  • Instant experimental sales flows
  • Handle large volumes
  • No code, easy to use
  • Add custom metrics
  • Lead or Agent analysis
  • Performance or Effort analysis
  • ChatGPT for data discovery
  • Intelligent data insights
  • Eliminate analyst dependencies
  • Automate sales cadence
  • Maintain consistency across tasks
  • Minimize human errors
  • Prevent lead leakage

SugarCRM Advanced vs Floww.ai NA

SugarCRM AdvancedFloww.ai NA
  • Account & contact management
  • Lead & opportunity management
  • Basic workflows
  • Activity management
  • Reporting & analytics
  • Basic support
  • Advanced workflows
  • Omnichannel communications
  • Pipeline management & analytics
  • Forecasting
  • Mobility
  • Intelligent Lead & Opportunity Prioritization
  • Standard support
  • Mail & Calendar Integration
  • 3rd-party integrations
NA

SugarCRM Premier vs Floww.ai NA

SugarCRM PremierFloww.ai NA
  • Account & contact management
  • Lead & opportunity management
  • Basic workflows
  • Activity management
  • Reporting & analytics
  • Basic support
  • Advanced workflows
  • Omnichannel communications
  • Pipeline management & analytics
  • Forecasting
  • Mobility
  • Intelligent Lead & Opportunity Prioritization
  • Standard support
  • Mail & Calendar Integration
  • 3rd-party integrations
  • Guided selling
  • Enhanced forecasting
  • Geo mapping
  • Data enrichment & news feed
  • 2x the storage
  • Enhanced support
NA

SugarCRM vs Floww.ai Integrations

SugarCRMFloww.ai
  • Acuity
  • Hubspot
  • Marketo
  • Quickbooks
  • Salesloft
  • Shopify
  • Xpressdocs
  • Zendesk
  • WhatsApp
  • Gmail
  • OpenAI
  • Razorpay
  • Zapier
  • Segment
  • Ozonetel
  • Exotel
  • Tray.io
  • CleverTap

* Please note that the list above may not be complete please check each company’s website for a complete list.

Other Included Features

SugarCRMFloww.ai
APIYesYes
Outlook IntegrationNoNo
Gmail IntegrationYesYes
QuickBooks IntegrationYesNo
Shopify IntegrationYesNo
WordPress IntegrationYesNo
Mailchimp IntegrationYesNo
WhatsApp integrationNoYes
Facebook IntegrationNoNo
LinkedIn IntegrationYesNo
Twitter/X IntegrationNoNo
Google Calendar IntegrationYesNo
Excel IntegrationNoNo
Office 365 IntegrationNoNo
Google Sheets IntegrationNoNo
Xero IntegrationYesNo
Notion IntegrationNoNo
Asana IntegrationNoNo
Trello IntegrationNoNo
Zapier IntegrationYesYes
InvoicingNoNo
Marketing AutomationYesNo
Email MarketingNoNo
SMS & Text MessagingNoNo
Project ManagementNoNo
AIYesYes
Voip & Telephony IntegrationNoNo
DialerNoNo
Contract ManagementYesNo
Inventory ManagementNoNo
QuotingYesNo
Drip MarketingYesNo
Customer PortalYesNo
Appointment SchedulingNoNo
Workflow Automation & ManagementYesYes
ERPNoNo
Order ManagementNoNo
Ticketing SystemYesNo
Call RecordingNoNo
Call TrackingNoNo
Task ManagementYesNo
Paypal & Payment ProcessingYesNo
Document ManagementNoNo
Shared InboxNoNo
Create Landing PagesYesNo
Chat FunctionYesYes
Website BuilderNoNo
Help DeskNoNo
GPS TrackingNoNo
Loyalty ProgramNoNo
Cloud StorageYesNo
Document StorageYesNo
MappingYesNo

SugarCRM vs Floww.ai Industry Specific CRM Solutions

The following comparison looks at whether or not SugarCRM or Floww.ai have dedicated landing pages explaining how their CRM software could be used for each industry.

SugarCRMFloww.ai
Accountants & Accounting FirmsNoNo
Architects & Architecture FirmsYesNo
Automotive IndustryNoNo
Banks & BankingYesNo
Call CentersNoNo
Car & Auto DealershipsNoNo
Charity & Non-profitNoNo
ChurchesNoNo
Cleaners & Cleaning BusinessesNoNo
CoachesNoNo
Consultants & Consulting FirmsDoesn’t offer consultant CRMNo
ConstructionNoNo
ContractorsNoNo
Co-workingNoNo
Credit UnionsYesNo
Customer ServiceYesNo
DentistsNoNo
DoctorsNoNo
EcommerceNoNo
Email MarketingNoNo
Electricians & Electrical ContractorsNoNo
Engineers & Engineering FirmsNoNo
Event ManagementNoNo
Field ServiceNoNo
Financial Advisors & ServicesYesNo
Freight Brokers & ForwardersNoNo
Government & Public SectorYesNo
Graphic Designers & CreativesNoNo
GymsNoNo
Healthcare ProvidersNoNo
Hotels & HospitalityNoNo
HVACNoNo
Insurance AgentsYesNo
Investment BankingYesNo
LandscapersNoNo
Lawyers & Law FirmsNoNo
LogisticsYesNo
ManufacturingYesNo
MarketingNoNo
Mortgage Brokers & Loan OfficesNoNo
Movers & Moving CompaniesYesNo
MuseumsNoNo
Personal TrainersNoNo
PhotographersNoNo
PlumbersNoNo
Political CampaignsNoNo
Private EquityYesNo
Professional ServicesYesNo
Property ManagementNoNo
Real EstateNoNo
Recruiting & Recruitment AgenciesYesNo
RestaurantsNoNo
RetailNoNo
Roofers & RoofingNoNo
SaaSYesNo
SchoolsNoNo
Senior LivingNoNo
Solar BusinessesNoNo
Sports TeamsNoNo
Staffing AgenciesYesNo
TelemarketingNoNo
TherapistsNoNo
Tour OperatorsNoNo
Travel AgentsNoNo
Universities, College & Higher EducationNoNo
Web DesignersNoNo
Wholesalers & DistributorsNoNo

SugarCRM vs Floww.ai Pros & Cons

SugarCRM Pros

  • AI-powered data analysis
  • Functionality and easy to use
  • Developer tools for customization
Floww.ai Pros

  • Easy-to-use interface
  • Setting priorities and sharing instantly
  • Customizable dashboards and analytics
SugarCRM Cons

  • No free plan
  • Complex enough to require a significant learning curve
  • Very difficult to use email campaign
Floww.ai Cons

  • Discrepancies on daily input metric funnel
  • Limiting the cloumn access in the views
  • Takes long time to update the records

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